Cleopatra Palace Hotel 4*– Reviews

6
Rating 8.710
based on
6 reviews
№10 in the hotel rating Tenerife
8.8 Rooms
9.0 Service
8.8 Cleanliness
9.3 Food
9.0 Amenities
The hotel is part of the Mare Nostrum Resort along with the Sir Anthony and Mediterranean Palace hotels. Built in 1996. It consists of three 4-storey buildings - Cleopatra Palace, Julio Cesar Palace and Marco Antonio Palace. Located in front of El Camison beach in the south of Tenerife. Comfortable rooms of various categories, a large selection of restaurants and bars, extensive infrastructure for families. Hotel guests can use all the services offered on the territory of the Mare Nostrum Resort, with the exception of the services and the pool of the hotel - Sir Anthony. Suitable for families with children and young people.More →
аватар
 •  traveled 5 years ago
Rating 10.0
This hotel is maximally 1st line, there is simply no closer. Check-in - literally a glass of champagne, which was issued at the reception. You don’t have time to finish it yet, and you are already settled in a hotel. Our room was quiet, we asked for it on the 1st floor. Very cool diner. Wonderful live music every evening and morning. … More ▾ This hotel is maximally 1st line, there is simply no closer. Check-in - literally a glass of champagne, which was issued at the reception. You don’t have time to finish it yet, and you are already settled in a hotel. Our room was quiet, we asked for it on the 1st floor. Very cool diner. Wonderful live music every evening and morning. Everything was wonderful. The hotel is very quiet, more like for pensioners, but it suited us. Directly across the path from the hotel is the ocean with a good beach. The hotel has a gorgeous illuminated swimming pool. There is also a rock cafe with a large theater hall for flamenco dancing. Very chic, everything is licked and very beautiful. We had roaming connected, so I can’t tell anything about the Internet. A wonderful hotel for a quiet and relaxing holiday, you want to come back here.
аватар volkanowskaya
 •  traveled 8 years ago
Rating 9.0
The Cleopatra Hotel has a simply gorgeous location almost in the city center and five minutes from the beach with the ocean. Traveled with my husband and 10 year old child. The hotel is just super, majestic, spacious and well maintained with excellent well trained staff. Let's start with the number. The room was originally taken with an ocean view, it turned out to be simply magnificent. … More ▾ The Cleopatra Hotel has a simply gorgeous location almost in the city center and five minutes from the beach with the ocean. Traveled with my husband and 10 year old child. The hotel is just super, majestic, spacious and well maintained with excellent well trained staff. Let's start with the number. The room was originally taken with an ocean view, it turned out to be simply magnificent. Spacious yet very comfortable. Two large balconies with a mini-pool with a magical view of the ocean and a beautiful sunset. The room has everything you need: a spacious wardrobe, a chest of drawers, a safe, a bathrobe and slippers, a minibar (for a fee), but everything you need can be bought near the hotel at affordable prices in the supermarket. The Cleopatra Hotel itself is very quiet, but there are enough different entertainments around, as well as free of charge in the neighboring Mediterraneo, since they both belong to the same hotel chain. Also nearby is the Pyramid entertainment center and Hard Rock cafe with delicious burgers and good beer. We took the tour with breakfast and dinner, because we were traveling with a child and the price difference is small and we did not regret it at all. You can talk for a long time about food at the hotel and you won’t say everything. Dinners and breakfasts are accompanied by pleasant live music. A wide variety of different fresh juices and smoothies for breakfast. When we were preparing omelettes with various fillings, pancakes, toast and pastries, cheeses and sausages. A large selection of various seafood, meat and fish, soups, paella, corn and ice cream, various salads and just cold cuts, pastries and chocolate, however, you can’t count everything. A few nuances about the beach. There are always free sun beds, but the cost for the day is 5 euros for each, as well as a deposit upon check-in, which is then returned, in the amount of 15 euros. The hotel also has its own free parking. Internet is quite fast throughout the hotel and even on the beach and near the pool. At the end of the holiday, we took a trip to the Teide volcano - this was a great ending to the holiday and left a lot of additional impressions. Be sure to go, you won't regret it. It was the best vacation in the last 8 years and 8 places!
аватар kolesnik20
 •  traveled 9 years ago
Rating 7.0
1. Location is a plus, everything is nearby and shops and the beach and entertainment. 2. The hotel staff is wonderful, with the exception of one curly red-haired aunt who knows our language, speaks with an accent (let me explain, we were late for dinner, which was by invitation, that is, they arrange a special evening and the chef prepares dinner the same for everyone, not a buffet and a concert with dancing, so our one-year-old child got sick and my husband and I went first, and my grandmother after us and this aunt sent her like that, she said that she didn’t care what kind of problems we had there, the evening was in full swing , in the place of my mother, someone would have arranged this bitch more boldly, because all the same, they paid for these dinners, but she left pubescent. … More ▾ 1. Location is a plus, everything is nearby and shops and the beach and entertainment. 2. The hotel staff is wonderful, with the exception of one curly red-haired aunt who knows our language, speaks with an accent (let me explain, we were late for dinner, which was by invitation, that is, they arrange a special evening and the chef prepares dinner the same for everyone, not a buffet and a concert with dancing, so our one-year-old child got sick and my husband and I went first, and my grandmother after us and this aunt sent her like that, she said that she didn’t care what kind of problems we had there, the evening was in full swing , in the place of my mother, someone would have arranged this bitch more boldly, because all the same, they paid for these dinners, but she left pubescent. 3. small insects in the room, such as ants, this is a minus. 4. dinner 5. Boring, very quiet hotel, and if they rarely have an evening with dancing by the pool, then the soundproofing in the room is bad, you won’t fall asleep.
аватар perepel-lusia
 •  traveled 12 years ago
Rating 9.0
An excellent hotel where we spent magical five days. The hotel is located on line 1, on Playa de las Americas. Impeccable service, excellent food: shrimp for dinner, roast pig with crust, lamb, etc. And of course, champagne in the morning. My advice - do not save money and be sure to take a room with a pool. … More ▾ An excellent hotel where we spent magical five days. The hotel is located on line 1, on Playa de las Americas. Impeccable service, excellent food: shrimp for dinner, roast pig with crust, lamb, etc. And of course, champagne in the morning. My advice - do not save money and be sure to take a room with a pool.
аватар Luna77
 •  traveled 15 years ago
Rating 9.0
There are practically no reviews about this hotel, so we drove almost at random. In general, very positive emotions from the rest. The complex is very large, but at the time of our stay it was 20 percent full. Mostly they are pensioners, and not from 55 years old, but from 65 years old and above, which was very surprising. … More ▾ There are practically no reviews about this hotel, so we drove almost at random. In general, very positive emotions from the rest. The complex is very large, but at the time of our stay it was 20 percent full. Mostly they are pensioners, and not from 55 years old, but from 65 years old and above, which was very surprising. There were only 2 couples with children, so the pool was quiet and peaceful. There were no compatriots at all, and only by May 1 did they begin to come. Without hearing the speech, it was immediately possible to identify "ours" - only they can drink 3-4 glasses of champagne in the morning at breakfast !! ! -))) Moreover, both men and ladies. There is no special greenery on the territory, by the pool - everything is as in the photo of tour operators. There was no animation. In the morning and in the evening it was very fresh, even cool, jeans and windbreakers saved, and on excursions, warm clothes were simply necessary. During the day it is very warm, but not hot. Very good climate. There are no complaints about the staff, the only thing is that you won’t understand when they have cleaning: either they clean at 10 o’clock, then at 5. You can talk a lot about food, in a word, everything is super-tasty and varied. In terms of nutrition, it's really 5 plus. Lots of cheeses, cold cuts, jamon, yoghurts, 10 types of cereals, pastries, casseroles, lots of fruits and juices, champagne. For dinner: avocados stuffed with shrimp, a huge dish of large boiled shrimp, sea cocktail, crabs in shells, squid, mussels, etc. , all kinds of salads with shrimp, mussels, etc. , red, white fish (sliced), hot fish of 2 types, baked vegetables, 4 types of pasta, grilled meat and fish, ribs. . . Of course, as in all of Europe, drinks at dinner are paid. We went to the Carmen Mota show (flamenco), just incomparable !!! ! Very vivid impressions. We went on a sightseeing tour of the island, an excursion to the volcano, and to the island of La Gomera, as well as for a walk on a yacht (I don’t advise, nothing interesting, it also makes me sick! ). Directly opposite the hotel - a gallery of shops and boutiques, there is something to do in the evenings-). Yes, one more tip - don't take the transfer!! ! We arrived at the northern airport and departed from the southern one. We were charged 140 and 100 EUR for the transfer, respectively! , together - 240 euros. In fact, a taxi ride (they stand right outside the hotel) to the south airport will cost approx. 20-25 euros. Have a good rest!
Вид с балкона Отель Вид с вершины вулкана Внутри отеля Канары, вернемся еще не раз! Улицы города Лос Кристианос Канары, вернемся еще не раз! Комната с доп. местом для ребенка
аватар Kiev2000
 •  traveled 18 years ago
Rating 8.0
To be honest, when choosing a hotel, we did not even look for any reviews, but simply relied on what they advised in a travel company. The choice fell on the Cleopatra Palace 5 * hotel. The hotel is part of a complex of five hotels under the common name Mare Nostrum Resort, respectively, resting any of the hotels can use the services of the entire complex. … More ▾ To be honest, when choosing a hotel, we did not even look for any reviews, but simply relied on what they advised in a travel company. The choice fell on the Cleopatra Palace 5 * hotel.
The hotel is part of a complex of five hotels under the common name Mare Nostrum Resort, respectively, resting any of the hotels can use the services of the entire complex. On the territory there are two large pools and several small ones, a huge number of restaurants (all with different themes - European, Italian, American, etc. ). The food is very tasty at breakfast, lunch and dinner. For those who take HB meals, they can attend either lunch or dinner.
As for the number. There are rooms with sea and pool views. We chose the deluxe pool view room. The room is located on the top floor, it is about two or more times larger than the standard one, a very large balcony with a beautiful view of the mountains. On the balcony there is also a small swimming pool with constantly circulating water. The room is made in the form of a studio - all in one room. The shower cabin is made of transparent glass, so you can’t hide from your fellow traveler, there is also a large bathtub for two and two washbasins with a huge mirror. Naturally, the toilet and bidet are located separately outside the door. The room was cleaned every day and towels changed. Beach towels can be taken every day near the pool. There has never been a shortage of sunbeds.
As for the contingent of vacationers, people speaking Russian or Ukrainian were not noticed at all in the hotel. Mostly Germans, Scandinavians and French. There are a lot of pensioners at the resort itself. The only negative was that inside the hotel is an atrium, all the rooms are located on the sides, and the central part, up to the very last floor, is like a hall. So, over the atrium, the roof is made of glass, and when it started to rain (once), the entire hall was flooded. But this did not bring much discomfort.
The hotel is located near a good sandy beach, only at the time when we were in the ocean it was already cold to swim, so we swam in the pool. The hotel is located in a resort town and there is where to walk, many shops.
During our vacation, we went on an excursion to the volcano, to the water park (very cool now, I especially advise you to go see the dolphin show, it is included in the price of visiting the water park) and on a boat ride, look at whales and dolphins. I do not recommend taking a boat trip. Everyone is swayed, more than half are sitting with bags (already full) and no one really wants to look at anything.
All the time that we were on vacation (end of October) the weather was very good (temperature 25-30 degrees), it only rained on one day, but this did not stop us, because We went that day on a trip to the mountains.
We flew to the island via Madrid and between flights went to the city for a walk in the royal palace and in the surrounding area. We flew from the island with a transfer in Barcelona and between flights went for a walk in the city center to see the sights (Sagrada Familia). And in Madrid and Barcelona, ​ ​ we used the metro. Everything is very clear, there are diagrams everywhere and there are signs at the interchange nodes.


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2 years ago  •  1 subscriber no answers
avatar zhukbor
3 years ago  •  2 subscribers 1 answer
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Отель входит в комплекс Mare Nostrum Resort наряду с отелями Sir Anthony и Mediterranean Palace. Построен в 1996 году. Состоит из трех 4-этажных корпусов — Cleopatra Palace, Julio Cesar Palace и Marco Antonio Palace. Расположен напротив пляжа Эль-Камисон на юге Тенерифе. Удобные номера различных категорий, большой выбор ресторанов и баров, обширная инфраструктура для семейного отдыха. Гости отеля могут пользоваться всеми услугами, предлагаемыми на территории комплекса Mare Nostrum Resort, за исключением услуг и бассейна отеля — Sir Anthony. Подходит для семей с детьми и молодного отдыха.

Location Отель расположен в 17 км от южного аэропорта Тенерифе, в курортной зоне Плайя-де-лас-Америкас.
Description of the beach Пляж El Camison в 50 м от отеля (желтый песок и удобный заход в воду). Есть бар на пляже.
  • 1st line
  • city ​​beach
  • sand beach
In a hotel

Круглосуточная стойка регистрации, камера хранения багажа, услуги по продаже билетов, факс/ксерокопирование, room service: круглосуточно, услуги по глажке одежды, вегетарианское питание, 4 бара: Piano Bar Cleopatra, бар-ресторан Vitaminas у бассейна, снек-бар (Marco Antonio), бар на террасе Mare Nostrum Resort, 1 кафе (Hard Rock), 3 ресторана (основной: шведский стол, show cooking; ресторан в отеле Mediterranean Palace: шведский стол; ресторан на пляже Beach Club), 3 открытых бассейна (на территории комплекса Mare Nostrum Resort с пресной водой, фонтанами, джакузи), у бассейна зонтики, шезлонги, матрасы, полотенца: бесплатно, магазины.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • conference hall/banquet hall
  • business center
  • parking  FREE 
  • car rental
  • safe
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • facilities for people with disabilities
  • non-smoking rooms
  • currency exchange
  • payment by payment cards
For kids Анимационная программа для детей (уроки плавания, катания на роликовых коньках, верховой езды для детей), детский клуб Club Mare Kids на территории комплекса Mare Nostrum Resort (от 6 мес. до 16 лет), детский автодром. Детская коляска, по запросу (платно, депозит), детские горшки (бесплатно).
  • children's swimming pool
  • playground
  • kids club
  • children's menu in the restaurant  FREE 
  • children's chairs in the restaurant
  • cot  FREE 
  • nanny
Entertainment and sports Спа-центр платно (SPA Mare Nostrum в отеле Cleopatra Palace: крытый бассейн, джакузи с морской водой, турецкая баня, сауна, терраса), косметические процедуры, по уходу за лицом и телом (платно), теннисный корт платно (2 корта), прокат теннисных ракеток и мячей платно, дартс, вечернее шоу бесплатно (за исключением Flamenco Show Piramide de Arona).
  • table tennis  FREE 
  • squash  FREE 
  • animation
Description of rooms

В отеле 431 номер:

186 Standard (макс. 3 чел.);

90 Standard Pool View (вид на бассейн, макс. 3 чел.);

78 Standard Sea View (вид на море, макс. 3 чел.);

Suite Room (спальня, отдельная гостиная с диван-кроватью, 2 балкона, макс. 3 или 2+2 чел.);

Suite Room Sea View (номера на верхних этажах, спальня, отдельная гостиная с диван-кроватью, терраса с видом на море, макс. 3 или 2+2 чел.);

Suite Room With Pool (спальня, отдельная гостиная с диван-кроватью, терраса-солярий с шезлонгами, зонтиками и бассейном, макс. 3 или 2+2 чел.);

Suite Room With Pool Sea View (спальня, отдельная гостиная с диван-кроватью, терраса-солярий с шезлонгами, зонтиками и бассейном, вид на море, макс. 3 или 2+2 чел.);

Presidential Suite (номера на верхнем этаже, спальня, просторная гостиная, большая терраса с шезлонгами, зонтиками и бассейном, вид на море, макс. 6 чел.).

  • bath / shower
  • hair dryer
  • $
  • safe  FREE 
  • air conditioner
  • cable/satellite TV
  • phone
  • internet wi-fi  FREE 
  • balcony/terrace
  • swimming pool (not in all rooms)
The address Avenida de las Americas s/n, Playa de las Americas, 38660 Arona, Tenerife, Spain
Phones: Tel: +34 922 757545
Fax: +34 922 753226
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. Рядом с отелем находится городской песчаный пляж.
Какие развлечения есть в отеле?
О том чтобы Вы ни минуты не скучали позаботится анимация.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. Детские стульчики для кормления Ваших малышей всегда под рукой. Если Вам нужна помощь по уходу за ребенком, вы можете заказать услуги няни.