Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
3.0
Service:
5.0
Cleanliness:
4.0
Food:
8.0
Amenities:
6.0
On the advice of friends who had a rest last year, we as a family of three decided to take a winter vacation. The adventure began with the check in, when after checking into the hotel we started having problems. It turns out that the room has not yet been cleaned, with grief in half settled by 17.00.
The beds are terrible, it seems that they have been standing since the times of the Soviet Union, and they put a mattress 5 cm thick on top so that the springs do not press against the side. Instead of a double bed, there are two single beds that move apart at the slightest movement on the bed.
They didn't change the sheets for a week!
Toothpaste and brushes are not included in the price, for a fee.
Shampoo, conditioner and lotion gave one set for three.
Coffee, tea, cocoa and sugar were added every other day and not every day, although we had all used up.
The room was never vacuumed, the dust under the beds shreds.
The electronic lock on the front door broke, it is unrealistic to leave the room unattended, because the day before there was a robbery and the police walked around the hotel and checked everyone.
The drop to everything was the loss of a table knife from the room, which I bought at Levi Market. After my repeated appeal to the reception about the disappearance of a knife from my room after cleaning, for 2 days no one reacted in any way, they just said that no one took or saw anything.
A big plus is that the room has a closet for drying clothes. (but this is at an additional cost)
The breakfast menu hasn't changed once in a week, lunch and dinner are fine.
In general, the hotel draws a maximum of 3 stars.
The beds are terrible, it seems that they have been standing since the times of the Soviet Union, and they put a mattress 5 cm thick on top so that the springs do not press against the side. Instead of a double bed, there are two single beds that move apart at the slightest movement on the bed.
They didn't change the sheets for a week!
Toothpaste and brushes are not included in the price, for a fee.
Shampoo, conditioner and lotion gave one set for three.
Coffee, tea, cocoa and sugar were added every other day and not every day, although we had all used up.
The room was never vacuumed, the dust under the beds shreds.
The electronic lock on the front door broke, it is unrealistic to leave the room unattended, because the day before there was a robbery and the police walked around the hotel and checked everyone.
The drop to everything was the loss of a table knife from the room, which I bought at Levi Market. After my repeated appeal to the reception about the disappearance of a knife from my room after cleaning, for 2 days no one reacted in any way, they just said that no one took or saw anything.
A big plus is that the room has a closet for drying clothes. (but this is at an additional cost)
The breakfast menu hasn't changed once in a week, lunch and dinner are fine.
In general, the hotel draws a maximum of 3 stars.
Translated automatically from Russian. View original
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