The Palace Beach Hotel 5*– Reviews

317
Rating 5.910
based on
317 reviews
№87 in the hotel rating Hurghada
6.1 Rooms
5.7 Service
6.3 Cleanliness
6.2 Food
6.7 Amenities
This developing resort hotel, located on the Red Sea coastline in the south of Hurghada, offers a classic all-inclusive beach holiday concept in an atmosphere of traditional Egyptian hospitality. The complex is geared toward families, young people, and active travelers thanks to its well-developed on-site infrastructure.More →
аватар lushchan777
 •  traveled 8 months ago
Rating 1.0
I definitely do not recommend it. I am currently staying at this hotel, there is something to compare it to, as I have been to Egypt more than 10 times. The worst impression of the food and restaurant, there is a queue for food, everything is dirty and sticky, there are no free tables, and if they are free, there are not enough utensils. … More ▾ I definitely do not recommend it. I am currently staying at this hotel, there is something to compare it to, as I have been to Egypt more than 10 times. The worst impression of the food and restaurant, there is a queue for food, everything is dirty and sticky, there are no free tables, and if they are free, there are not enough utensils.
Beach, beautiful sunset into the sea, but if you come to the beach after 9 am, there will be no free sunbeds.
Children's animation - no, there are no heated pools in winter.
We bought a ticket through TO Travelon, but the tour operator cannot move to another hotel even with an additional fee, only full payment for the hotel for relocation, without transferring the funds that were spent on this hotel.
The vacation is spoiled. But we also ask the tour operator about the possibility of relocation taking into account the funds paid. The host Anex tour cannot relocate, justifying that there are no places in other hotels.
We are in the hotel for the 3rd day, we will add a review later and tell you how our vacation ended.
аватар fadeevalen
 •  traveled 11 months ago
Rating 9.0
I really enjoyed my stay at White Valley. Quiet, cozy hotel. Friendly staff, quite decent food, a nice room was given without any extra charges. Wonderful sea and sandy beach. Sunset in the sea is beautiful. The only minus is a lot of our "neighbors". But for the hotel it's just business. … More ▾ I really enjoyed my stay at White Valley. Quiet, cozy hotel. Friendly staff, quite decent food, a nice room was given without any extra charges. Wonderful sea and sandy beach. Sunset in the sea is beautiful. The only minus is a lot of our "neighbors". But for the hotel it's just business.
аватар fialka0477
 •  traveled 1 year ago
Rating 5.0
Choose this hotel only if you have a very limited budget, and it will have the lowest price! The hotel is located in a place where there is a very strong wind from the sea, so it is not comfortable to be on the beach in November, it is already cold at three o'clock in the afternoon, the water is cold, there are fish, but you have to swim far to the reefs. … More ▾ Choose this hotel only if you have a very limited budget, and it will have the lowest price! The hotel is located in a place where there is a very strong wind from the sea, so it is not comfortable to be on the beach in November, it is already cold at three o'clock in the afternoon, the water is cold, there are fish, but you have to swim far to the reefs. You will have a small piece of beach, because you can't go to the beach of the nearby hotel, you can't even swim in the sea, the guard immediately shouts and it's just terrible, because it's too much to share the sea between hotels! The pools are cold and no one swam in them. You can take a bus to the water park, which is open from 10 a. m. to 12 p. m. and from 2 p. m. to 4 p. m. The water park itself is large, the slides are wonderful, but the bad thing is that you cannot go to the beach near the water park and you need to ride a bus here and there. If you like cleanliness, you should not come here either, because everywhere is very dirty, they hardly ever clean.
The rooms on the first floor are currently under renovation, so be prepared to listen to the workers working all day if you are given a room next to them. In terms of food, the impression is ambiguous: at dinner there is a very good choice, there is fish, chicken, crabs, mussels, and beef, but for breakfast there is nothing tasty except scrambled eggs, at lunch there is also a small selection and everything is not tasty. Alcohol is terrible, beer is impossible to drink. Pizza, hamburgers, french fries are served on the beach, pancakes and ice cream after 16.00, but after 16.00 it is so cold that there is nothing to do on the beach. Only in the bar near the reception you can drink coffee from the machine, in other places the coffee is terrible. In the evening, the hotel is boring, only drunk Russians arrange karaoke and dances with animators, there is no show. The location of the hotel is not very good, to get out of it you have to walk for 10 minutes, then a street with shops...that's all civilization. You can go to Senzo Mall, it's a 45-minute walk. No more going anywhere.
WiFi is free at the reception and works well. We will not return to this hotel again, even if the price is low
аватар astoriya0304
 •  traveled 6 years ago
We arrived at 5 am at this hotel and were horrified. This is not a hotel, this is a stable. There is no light, no one, some miracle comes out in a smeared sheepskin coat and begins to decorate us. And he tells us directly that if we want to check in before 14:00, then we need to pay $ 10. Number killed, asphalt-colored towels, linen from the same collection. … More ▾ We arrived at 5 am at this hotel and were horrified. This is not a hotel, this is a stable. There is no light, no one, some miracle comes out in a smeared sheepskin coat and begins to decorate us. And he tells us directly that if we want to check in before 14:00, then we need to pay $ 10. Number killed, asphalt-colored towels, linen from the same collection. We booked a 3-seater, but there were only 2 beds in the room and we are starting to tighten the cot. But everything would be fine, but there is nowhere to put it. And he puts it just in the middle of the room. And the passage simply does not remain. But the apogee of all this is the lack of hot water. NO HOT WATER!!! ! Seriously?!! ! At the reception they say what will happen, wait and we resignedly went to the beach.
The territory is large, but nothing works. The pool is dirty and most likely no one has cleaned it for a long time and is clearly not going to clean it.
In the evening, returning to the room and hoping to take a shower, what do we see? We see that there is no hot water.
In general, if you want a holiday with negative impressions, then welcome.
аватар
 •  traveled 7 years ago
Rating 6.0
They lacked up to 10 points for decent service. Watered down booze. Check-in was average. We chose this hotel because it was the best option. When we arrived, the heated pool did not work, they tried to fix it for 3 days. Purely then when you give a tip, if something is somewhere, then if you don’t add anything, then nothing will happen. … More ▾ They lacked up to 10 points for decent service. Watered down booze. Check-in was average. We chose this hotel because it was the best option. When we arrived, the heated pool did not work, they tried to fix it for 3 days. Purely then when you give a tip, if something is somewhere, then if you don’t add anything, then nothing will happen. It is better to choose another hotel, the price does not match the quality.
аватар antonina.korzh
 •  traveled 7 years ago
Rating 5.0
Went a second time. After the first time, we were under a positive impression, so we chose it again. There are no complaints about the staff and rooms - I put 4+. Food is normal, as in Egypt. BUT: - upon arrival we found out that - the pools were lowered near the hotel, the water park is paid, there is no animation! ( They started arguing, asking for a meeting with the hotel manager, after 3 days the pools were repaired and the water was turned on. … More ▾ Went a second time. After the first time, we were under a positive impression, so we chose it again.
There are no complaints about the staff and rooms - I put 4+.
Food is normal, as in Egypt.
BUT: - upon arrival we found out that - the pools were lowered near the hotel, the water park is paid, there is no animation! (
They started arguing, asking for a meeting with the hotel manager, after 3 days the pools were repaired and the water was turned on. Animation was once, at least something! Belly dance and national dance, it was interesting.
The sign has been removed from the hotel today. We were one of the last. . .
На фото спущенные бассейны и начало ремонта. Ремонтировали 4 дня.  Ремонт начали на третий день ничего пребывания
аватар
 •  traveled 7 years ago
Rating 4.0
The check-in went well, but the hotel was not pleasant. The room is not very good, there was no repair for a long time, the hairdryer is Soviet, the bathroom is new, they clean well. There are many unfinished bungalows on the territory, construction debris can be seen on the territory. The food is not very good, there were days without meat and fish for dinner. … More ▾ The check-in went well, but the hotel was not pleasant. The room is not very good, there was no repair for a long time, the hairdryer is Soviet, the bathroom is new, they clean well. There are many unfinished bungalows on the territory, construction debris can be seen on the territory. The food is not very good, there were days without meat and fish for dinner. The beach is clean, the entry into the sea is good. There are many shops outside the territory, opposite the hotel, and immediately at the entrance, 2 restaurants. .
аватар key111
 •  traveled 7 years ago
I'll start like everyone else, we chose the hotel for the price, the reviews were different. The hotel has 5 stars, but I wouldn't even give it 3! Before that, I rested at 4! We arrived at the hotel at 7 am, the guide on the bus warned that without $ 10 they would not be settled, which they did, we were settled last (of course). … More ▾ I'll start like everyone else, we chose the hotel for the price, the reviews were different. The hotel has 5 stars, but I wouldn't even give it 3! Before that, I rested at 4! We arrived at the hotel at 7 am, the guide on the bus warned that without $ 10 they would not be settled, which they did, we were settled last (of course). The staff is terrible, they didn't even hide their dislike.
Of the benefits: the staff speaks Russian, there are many Russians in the hotel, for whom it is good, for whom it is not.
The room was given a shabby, very old, with a fungus, towels and bedding were terribly dirty, on the third day they asked to change, the old towels were taken away, they did not bring new ones. + they also stole $20 on the third day from the bag (but this is my fault, I didn’t take it to the safe). The food is just terrible: 1 type of beef, 1 type of chicken, 1 type of potato, rice, pasta and several types of salads with cucumbers and tomatoes, oak pastries, 7 types of cakes, but every day the same thing, coffee is disgusting and only for breakfast , for lunch and dinner only pineapple and orange juice (powder and water), you can still ask for soda, but it will be poured with a disgruntled face, there is some kind of alcohol (but I didn’t drink).
Animation is completely absent, all the work of the animator is to turn on Russian songs on the beach and invite to the disco for $ 5-10 (do not be fooled), there is nothing to do in the hotel itself, the aqua park is PAID - $ 5, the water is icy there (checked), there are NO heated pools, so we swam in the cold sea (winter is the same), there are no low tides, the entry into the sea is sandy, but this is not the merit of the hotel. The territory is really abandoned, there is a lot of garbage lying around, no one is watching the lawn, the only plus is a lot of palm trees.
I really regretted the money that I spent, despite the fact that we hurried and bought a tour on Friday, on Monday there was already a normal price for good hotels! Do not hurry!
аватар Natalja682155
 •  traveled 7 years ago
Rating 6.0
I heard good reviews about this hotel, we were also satisfied with the price, so we went to the Golden 5 Emerald Hotel & Aqua Park. We were seated within 2 hours. We arrived at about 11 am, had lunch, and at about 13.00 we were settled without any problems. It can be seen that the hotel used to be very expensive, the remnants of the former luxury are visible, now it is being maintained little by little, but the impression is that the hotel is not being taken care of, as before. … More ▾ I heard good reviews about this hotel, we were also satisfied with the price, so we went to the Golden 5 Emerald Hotel & Aqua Park. We were seated within 2 hours. We arrived at about 11 am, had lunch, and at about 13.00 we were settled without any problems. It can be seen that the hotel used to be very expensive, the remnants of the former luxury are visible, now it is being maintained little by little, but the impression is that the hotel is not being taken care of, as before. Sometimes the water disappeared in the room... The food was normal, there was something to choose from, we were not hungry, although I cannot say that the food was very varied. There were problems with the Internet, they promised to fix the problem, they did not fix it Thanks to the hotel staff who shared their mobile Internet. The hotel managers just don't want to deal with it. Beach - some pluses, no comments. The territory is large, there are some closed buildings, but there was where to take a walk, we could go to a neighboring hotel. There were shops and restaurants nearby, the prices in the shops are fixed, which is good. There was a big supermarket 15 minutes walk from the hotel. Everyone could find entertainment for themselves outside the hotel.
аватар meche
 •  traveled 7 years ago
Rating 6.0
The hotel was chosen for the price and the beach, there may be questions about everything else, but we were looking for a relaxing holiday. We settled in the third time, the opportunity to choose a room was, of course, for gratitude. Inside, everything is more or less decent, of course, the furniture and plumbing are not new, but still in good general condition, there was no point in turning on the air conditioner, they cleaned it averagely, but every day. … More ▾ The hotel was chosen for the price and the beach, there may be questions about everything else, but we were looking for a relaxing holiday. We settled in the third time, the opportunity to choose a room was, of course, for gratitude. Inside, everything is more or less decent, of course, the furniture and plumbing are not new, but still in good general condition, there was no point in turning on the air conditioner, they cleaned it averagely, but every day.
The territory left a double impression, next to our building everything was clean and well-groomed, and if you go further, you can see frankly abandoned areas. It was not far to go to the sea, the beach is spacious and sandy, the entry is not bad, but shoes are needed. The water is certainly not the warmest, not the month of May, it took a long time to get used to, in general the water is icy in the morning, but in the afternoon it warms up and is generally not bad, you can even see the fish and there are several coral islands.
The food is modest as for me, but no one will go hungry, pasta or, for example, rice with a piece of chicken with fresh vegetables, you could always find it, the breakfasts are weak, only I liked the pastries. If you drink strong alcohol, then take it with you, there is no quality and it always ends. For communication, I also advise you to buy a local SIM card at the airport, it's very convenient.
They entertained themselves only by themselves, or went to the city, or even further. From the trips we chose Cairo and Alexandria and were also on a super safari. So the hotel is suitable as a budget option for unpretentious tourists, we didn’t pay for the water park, so we bought one visit on the spot and it turned out to be quite enough, consider this point, as for me, there is nothing particularly interesting there.
Show more »


avatar natochka__74
Who recently vacationed at Golden Five Emerald? Is it customary to dress like in a restaurant for dinner or will it be ok to wear jeans and a T-shirt? How do you like the hotel lately? Maybe some advice on choosing a room
7 years ago  •  5 subscribers 5 answers
avatar 7777751
We are going in the middle of June. They are afraid that the sea may "leave" or it will stink in the lagoon, and to swim - so only to shovel to a large depth from the pontoon. I swim, but I am old and deep - I am afraid. Share, pliz
12 years ago  •  6 subscribers 5 answers
avatar lukra
describe where the so-called "additional building" is geographically located, 3-storey in relation to the main 4-storey building, it is not possible to make out in the photo ...
12 years ago  •  3 subscribers 4 answers
avatar smirnova98
Can a person with a gray passport of a foreigner and a permanent residence permit in Estonia fly from Moscow to Egypt and buy a visa in Hurghada?
13 years ago  •  4 subscribers 4 answers
HOTEL EXPERTS
Representative hotels
avatar rsalesd
‹ Hotel The Palace Beach Hotel 5*
Attractions
Jungle Water Park
Rating 9.6
Egypt, Hurghada
Entertainment, Leisure
Makadi water park
Rating 9.5
Egypt, Hurghada
Entertainment
Selkhet Papyrus Museum
Rating 9.0
Egypt, Hurghada
Museums, Story

Развивающийся курортный отель, расположенный на первой береговой линии Красного моря на юге Хургады, предлагает классическую концепцию пляжного отдыха по системе «все включено» в атмосфере традиционного египетского гостеприимства. Комплекс ориентирован на семейный, молодежный и активный отдых благодаря развитой внутренней инфраструктуре.

Location До Международного аэропорта Хургады (HRG): около 12 км. До торгово-развлекательного центра Senzo Mall: около 1.9 км. До океанариума Hurghada Grand Aquarium: около 5.3 км.
Description of the beach Отель расположен на первой береговой линии, корпуса находятся непосредственно у кромки воды. Пляж собственный, песчаный и широкий. Мелководье здесь довольно протяженное, что идеально и полностью безопасно для маленьких детей, а для любителей поплавать на глубине и посмотреть рыбок оборудован специальный деревянный пирс.
  • 1st line
  • private beach
  • sand beach
  • pontoon or pier
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Основной панорамный ресторан со шведским столом, ресторан a la carte международной кухни, уютный лобби-бар и несколько баров у бассейнов и на пляже. На ухоженной зеленой территории расположены открытые плавательные бассейны для взрослых, собственный аквапарк с водными горками и обустроенные террасы для загара. Многофункциональный конференц-зал, банкетная зона, круглосуточная стойка регистрации, бизнес-центр, частная охраняемая парковка, сувенирные магазины и спа-центр.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • heated swimming pool
  • conference hall/banquet hall
  • business center
  • parking
  • car rental
  • safe
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • facilities for people with disabilities
  • non-smoking rooms
  • mooring for yachts
  • currency exchange
  • ATM
  • payment by payment cards
For kids Работает мини-клуб с аниматорами, оборудована безопасная детская площадка на открытом воздухе, есть пологий песчаный вход на пляже и водные горки в аквапарке. В бассейне предусмотрена выделенная неглубокая секция для безопасного купания.
  • children's swimming pool
  • playground
  • kids club
  • children's menu in the restaurant
  • children's chairs in the restaurant
  • cot  FREE 
Entertainment and sports Досуг гостей включает в себя ежедневное посещение аквапарка с водными горками, занятия на теннисном корте и пляжный волейбол. Профессиональная команда аниматоров ежедневно проводит дневные спортивные мероприятия (аквааэробика, дартс) и вечерние развлекательные шоу-программы с живой музыкой в амфитеатре или общем лаундже. На пляже работает дайвинг-центр, где можно заказать сноркелинг-туры или морские прогулки.
  • water park and slides
  • Spa or wellness center
  • sauna/bath/hammam
  • jacuzzi
  • billiards
  • table tennis
  • tennis court
  • volleyball
  • aerobics
  • water activities
  • animation
  • organization of excursions
  • celebration organization service
Description of rooms

В отеле около 320 номеров различных категорий (включая Classic, Economy, Deluxe Sea View и семейные смежные номера).

In the rooms

Все номера оснащены индивидуальным кондиционером, балконом или террасой с видом на море, бассейн или сад. Внутри установлены телевизор с плоским экраном (спутниковые каналы), сейф, мини-холодильник, рабочий стол, уголок для отдыха, электрический чайник и чайно-кофейный набор. Собственная ванная комната укомплектована душевой кабиной, туалетом, феном, зеркалом для макияжа и бесплатными туалетно-косметическими принадлежностями.

  • bath / shower
  • hair dryer  FREE 
  • slippers and bathrobe $
  • safe  FREE 
  • air conditioner
  • cable/satellite TV
  • phone $
  • tea/coffee maker  FREE 
  • balcony/terrace
The address Hurghada - Safaga Road, 84511 Хургада, Египет
Phones: +20 103 003 5574
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчаный пляж. Вход в море или с берега или с понтона. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Отель предоставляет услуги сауны / бани / хаммам, yes. Для ценителей тишины и релакса есть Спа или велнес-центр. Вы можете прекрасно провести время за игрой в бильярд, настольный теннис, теннис, волейбол. Для поддержания хорошей физической формы отель предлагает аэробикой. В отеле есть аквапарк или горки, водные развлечения. О том чтобы Вы ни минуты не скучали позаботится анимация. В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму. Служба организации торжеств поможет изысканно отпраздновать годовщину свадьбы, день рождение или любой другой праздник.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой.