Terrible service!

Written: 6 september 2011
Travel time: 1 — 7 august 2010
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Booked a room at this hotel long before the trip. Upon arrival at the hotel, the boy at the reception made a sorry expression on his face and said, "Yes, you have booked, but, unfortunately, there are no rooms available at the moment! " and they offered us a "hotel of the same category and the same owner", after which they brought us to Sun beach, a real garbage dump, there was no smell of any 3 stars - 2 maximum! If you do not consider the sloppiness of the tour operator (Natalie Tours), then simply in this hotel they prefer the Russians to the same Germans or Italians.
Translated automatically from Russian. View original