It was a good hotel...

Written: 23 april 2024
Travel time: 2 — 12 march 2024
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 2.0
Food: 1.0
Amenities: 1.0
It used to be a good hotel, but now it leaves much to be desired...Needs renovation. They put me, my husband and daughter in a terrible room on the third floor, with an old wooden door to the balcony, overlooking the courtyard. This was not the first time I had vacationed there, I always stayed in good rooms, I didn’t even know that such a room could be there. They always forgot to put towels for my daughter (they didn’t remember that there were three people and not two). On the penultimate day they forgot to give water at all, they ran around asking for them. On the day of check-out, there was no one at the reception at all, they waited until they came to wake up....At breakfast, she constantly walked and asked, either to add sugar for coffee, or to add milk, they didn’t even keep track of what was missing. In general, think before your trip whether it is worth relaxing in this hotel, we will not return there again.
Translated automatically from Russian. View original
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