Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
5.0
Cleanliness:
2.0
Food:
9.0
Amenities:
2.0
We were robbed at 5 am in the room WHILE WE were SLEEPING.
Yes, we slept with the balcony door open on a hot night, yes, we did not have time to put the cash, 1 passport and jewelry in the safe and fell asleep after a long day on the trip.
The hotel has its own, large territory, many buildings: 3-storey villas. Our 2nd floor
I unconsciously jumped up at about 5.20 and saw a man running away through the balcony and yelled like a victim, what else was there to do.
This hotel is STEALING like this. There are no break-ins and no victims - the hotel's insurance will not compensate for losses in any percentage, but they are very sorry and we were offered dinners as a gift.
All procedures with the police and the hotel regarding this situation have been completed, the passport was found in the grass.
Special thanks to the representative of the Russian operator Pac Group for help in communication
Yes, we slept with the balcony door open on a hot night, yes, we did not have time to put the cash, 1 passport and jewelry in the safe and fell asleep after a long day on the trip.
The hotel has its own, large territory, many buildings: 3-storey villas. Our 2nd floor
I unconsciously jumped up at about 5.20 and saw a man running away through the balcony and yelled like a victim, what else was there to do.
This hotel is STEALING like this. There are no break-ins and no victims - the hotel's insurance will not compensate for losses in any percentage, but they are very sorry and we were offered dinners as a gift.
All procedures with the police and the hotel regarding this situation have been completed, the passport was found in the grass.
Special thanks to the representative of the Russian operator Pac Group for help in communication
Translated automatically from Russian. View original
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