Ужасный отель Terrible hotel

Horror, Horror, Horror….
These apartments do not live up to their 4 stars! And now in order
On tour. agency (Aerotravel) selling a tour to Montenegro was told that the villa MANDIR is 4 stars, new and will work for the first season! New furniture, a large balcony and a room are provided for you! In fact:
1. I met my grandmother (God's dandelion) and we were all tourists, we were 3 married couples (6 adults + 2 children) with suitcases reached for her. It didn’t take long to walk, but nevertheless, they could at least pick up the suitcases by car. By the way, my grandmother does not speak Russian, and understands only what she wants to hear. As it turned out, this grandmother is both the "Reception" and cleaning in the rooms - looking!

Rooms: triple room (studio) No. 2 on the first floor - a door and access to the terrace, which is not fenced in anything, overlooks the road, i. e. all windows must be curtained in order to hide from prying eyes, and doors must be closed so that a small child does not run out onto the road. There is little daylight, the sun does not get there, the air conditioner works only for heating +26 degrees. The grandmother's grandchildren constantly running under the windows will not give you rest! In fact, this is a semi-basement double room with additional room. Cravatia was sold to us as a three-bed studio!
double room (9) on the 3rd floor - the area is the same as described below, but there is a balcony, Hooray! But…. It turned out he shared with the next number (10). Those. again, without knowing the neighbors, leaving the doors to the balcony open is not safe. The promised safe was not in the rooms! The lack of a reception and the constant opening of the door to the villa - come in who wants to! See photo!
The furniture is all old (the handles are broken off, jamming the doors), the lack of bedside tables and French beds is still flowers. Terrible mattresses (springs dig into the back) And this is a NEW hotel?!! ! See photo! All furniture, including mattresses found in the trash! Bath towels are the size of kitchen towels! They even waist 70cm. don't turn around! The lack of an extra roll of toilet paper was also annoying! Attack of ants and mosquitoes every evening! When asked about the “raptar”, the woman pretended not to understand! What is a mosquito and maskit, she allegedly does not know! The Russian channel was set up after 3 days!
In a word - "HADYUSHNIK" Don't repeat our mistakes! Do not come to this hotel, and also do not contact the travel agency "Aerotravel" in Minsk - they obviously deceived and with repeated calls in roaming, our promised conditions did not improve! See photo!