Bought a ticket for the May holidays 2015 in the Crimea. At the office, we were told that the director of this agency, Lyudmila, was also going on tour, which meant no problems. In fact, the organization was disgusting - we were not told the time of collection for the excursion, on the very first day, after visiting the first attraction, the director (a young lady who does not understand at all what tourism and tour organization is) and her gang threw everyone and left by taxi.
We went to rest for the May holidays in the Crimea with a sightseeing tour. The hotel was not selected. But they knew that he was on the seashore! Checked in very quickly, although there was an early check-in (about 10 am).