The work of the travel agency was generally minimal. One of the consultants who was attached to us did not help in any way, I had to call him and find out for any changes. We were not warned that at this time (New Year's period) in Hurghada it is very cold. They said that there is wind, but not that the temperature is so low. The tour operator changed the day of departure for us.
I originally wanted specifically in this hotel. This was one of the best hotels in Egypt I have been to. It has its drawbacks, but overall the hotel is excellent. There is a nice long sandy beach, a spit with its bays.