In general, I can characterize it positively. When I put together the picture (expectation / reality) from what is presented on the sites, it indicated a heated pool (but it was not), there were problems with the door (they stopped opening).
I came to them with a certain hotel, already knowing what I want. But he asked for more alternatives. But either they were not there, or the person did not have the opportunity to find them. But the service was adequate.