We bought from the travel agency Coral Travel, but our tour operator was Anextour. They treated us very well, took into account all the nuances, suggested, heard what I wanted, suggested that they knew, quickly came to a decision and issued a permit.
Given the low season and the fact that there were repairs, I rate the hotel at 8 points. It is felt that the hotel was built a long time ago and it was renovated, the tiles in the bathroom were beaten off, the hotel had already seen the time, but everything worked.