I was completely satisfied with everything. Everything was fast enough, we took a ticket in a week and everything was just okay. We were also offered a departure 10 hours earlier and it so happened that we spent more time on vacation. We all liked it very much.
Overall, this hotel is hard to rate. If we take the criterion, then: I would rate the food at 7, the animation at 9, for the cleanliness of the rooms (which are a bit old) I would put 6 or 7.