The travel agency is generally ok, there are shortcomings in terms of info guides in the hotel and the rescheduling policy
In general, everything is organized professionally and systematically. There were disadvantages: - booking confirmation waited 2 weeks - fell ill with coronavirus, postponed the tour until later, because of which they were fined 470 euros, without explaining where these numbers came from - the contract does not specify the amount of penalties for the transfer - in the hotel, the guide in the story about the excursions kept silent about the shortcomings (long road, about 5 hours one way) and also misinformed about the free food during the excursion to Oludeniz, said that we would not even need money.