Spoiled vacation
Theft in hotels. Guides do not provide assistance, but only advise what and how to do on their own. The main task of the guide is to give naive tourists excursions at inflated prices and post the list for departure in time !!! The travel agency is not responsible for timely delivery (air flight). There is no insurance against non-flight, delay, transfer of the date of departure, replacement with another type of aircraft (usually of the lowest level).