While ordering, arranging and paying for the tour - everyone is very friendly and welcoming. But: in fact, the hotel was not the one to which we were sent, the guide is disgusting. In September 2012, my husband and I wrote a claim to the travel agency, but they didn’t even apologize to us. I do not advise you to go through this travel agency, as these people do not know where they send tourists, and I avoid any responsibility.