My husband and I are already seasoned tourists, we go to rest abroad constantly and for a very long time. We have used the services of the TUI company before and have always been extremely satisfied. But then something happened that I would call just a punishment! I decided to save 50 euros and booked in one agency in Kirovograd through the tour operator JOIN UP! I have no complaints about the agency, but I have a lot of complaints about the operator! Guides cheat and throw money! hotel rooms for tourists who come through other Ukrainian operators are better than those who come with join up.