I'm in complete shock)
We traveled by bus to Bulgaria from Kharkov in July 2013. Having extensive experience in bus travel in Europe, I was simply shocked by this company. The bus was old, about 20 years old, no less, all shabby, dirty. The guide Vladimir looked the same Tolochko is just as untidy. The drivers are two shaggy, untidy Bulgarians. Vladimir Tolochko, our guide, was very rude to the passengers, even got into a verbal skirmish with one of the tourists, in which he won, which he was very proud of until the end of the trip.