Fregat 3*– Reviews

15
Rating 4.910
based on
15 reviews
№11 in the hotel rating Adler
4.7 Rooms
5.3 Service
5.0 Cleanliness
6.7 Food
5.3 Amenities
The 15-storey building with 922 seats is located on the Black Sea coast in the park area of ​​Adler. At your service: an outdoor swimming pool with sea water, a bowling alley, summer cinemas, a concert and exhibition hall, an amusement park, rental of sports equipment and beach equipment: boats, grobicycles, intercity telephone, telegraph, air and railway ticket offices.More →
аватар Liliya.hlobystova
 •  traveled 8 years ago
Rating 2.0
I paid 100 thousand for 4 days for myself and two children 4 and 7 years old. The linen was never changed. The only thing was taking out the trash. On the fourth day, a small child was poisoned in a boarding house and crap one's pants, and is still sick at home. I tried to wash the sheet in the sink with toilet soap, but in vain. … More ▾ I paid 100 thousand for 4 days for myself and two children 4 and 7 years old. The linen was never changed. The only thing was taking out the trash. On the fourth day, a small child was poisoned in a boarding house and crap one's pants, and is still sick at home. I tried to wash the sheet in the sink with toilet soap, but in vain. When leaving, the lady at the reception got rude to me, saying that I had to wash the bed linen. I assure you that all extrements are washed in a washing machine with powder without any problems. Manually, as Madame at the reception suggested it to me, it does not wash off. When a similar incident happened to my child in Turkey, the staff silently changed the bed linen for us, they also took pity on the child and hugged and patted on the head. Further - more. I was sent an email to my email address with photos of crap underwear + for some reason a drawing of a pig sleeping at a table surrounded by bottles, although I don’t drink with children + my personal data. Although I folded all the sheets, I understand that it will not be pleasant for anyone to clean it up, so they were not too lazy to lay it all out and take a picture. They also posted all this on their "in contact" page. This is already a violation of the law. I didn’t sign permission to use my personal data. The violation was in violation, upon check-in we were settled, at my request for an extra charge, 4 hours earlier, they took the money 990 rubles, they didn’t give a check, for breakfast, because. it is not allowed before check-in, I paid 500 rubles, they took the money
They also didn't give me a check. When entering a boarding house, you need to fill out documents with personal data, no one gives you permission to use personal data, although personal data is required, and now my personal data is being posted on the Internet, although I did not give such permission. And they will answer for this according to the law.
I believe that I was insulted by the video posted on the Internet. If they ask for such exorbitant amounts for the rest, let them be kind enough to correspond to the declared. And clean daily in the room, at least change the towels. Although in general we liked the rest, but as we rested abroad, we will continue in the future. Residents of Sochi, if you want to receive money, please comply. I would not recommend this guesthouse to anyone.
All the sheets were folded, were they too lazy to lay it all out, for a photo? Throw it in the washing machine and no problem. I'm suing them. Photo - confirmation of their "hospitality and cordiality".
On the fifth day we paid for, we left the boarding house at 4.30 in the morning. We were even denied dry rations in the dining room, although they give it to those who go on excursions for a fee. I bought everything at my own expense, although I have two children. Who should write complaints to whom and send photos?
аватар
 •  traveled 9 years ago
Rating 9.0
We rested from September 1.2015 for two weeks. I really liked the boarding house that has changed after the renovation. Rest were very satisfied. The sea is close, equipped beach, varied food. I would like to note the attentive attitude of the workers of the canteen - Larisa Alexandrovna and Valentina Alexandrovna, as well as Edik, who works on the beach. … More ▾ We rested from September 1.2015 for two weeks. I really liked the boarding house that has changed after the renovation. Rest were very satisfied. The sea is close, equipped beach, varied food. I would like to note the attentive attitude of the workers of the canteen - Larisa Alexandrovna and Valentina Alexandrovna, as well as Edik, who works on the beach. We hope to come to rest in "Fregat" next year.
Review from — vOtpusk.ru
аватар
 •  traveled 9 years ago
Rating 9.0
from 08/05/15 to 08/13/15 I rested with my family. everything is great. the staff is polite, ready to help in solving all issues. food is good. the beach is super in comparison with the rest nearby, the only thing you need is special shoes (200r). the maid on our floor was always there, the room was clean. there is a swimming pool with slides (you have to pay extra for the current slides). … More ▾ from 08/05/15 to 08/13/15 I rested with my family. everything is great. the staff is polite, ready to help in solving all issues. food is good. the beach is super in comparison with the rest nearby, the only thing you need is special shoes (200r). the maid on our floor was always there, the room was clean. there is a swimming pool with slides (you have to pay extra for the current slides). near the dolphinarium, water park, oceanarium. they write about poisoning, but you don’t have to eat anything on the market and swallow sea water off the coast (maybe, of course, we were just lucky out of 5 adults and 4 children there were no problems). Wi-Fi can be said and not, but it's for the better, less to sit behind gadgets. of the minuses is noisy at night from the side of the cafe. and so solid 5. there will be an opportunity to go again.
Review from — vOtpusk.ru
аватар
 •  traveled 9 years ago
Rating 5.0
Went on tour. of the Cote d'Azur company to Olesya in November/December 2014 in order to find a vacation with treatment for a family of 4 adults + 2 children 5 years old for the New Year holidays. I chose another hotel, phoned, explained!!! ! their wishes, and they advised me to the Fregat boarding house in Adler, colorfully telling that there is a pool, and treatment, and a buffet, and a lot of other advantages. … More ▾ Went on tour. of the Cote d'Azur company to Olesya in November/December 2014 in order to find a vacation with treatment for a family of 4 adults + 2 children 5 years old for the New Year holidays. I chose another hotel, phoned, explained!!! ! their wishes, and they advised me to the Fregat boarding house in Adler, colorfully telling that there is a pool, and treatment, and a buffet, and a lot of other advantages. Alas, we did not find any of the above on the spot - and almost all vacationers were disappointed. What can I say - the boarding house corresponds to the price category, no more. ​ Clean rooms, good food and everything! As a result, instead of recovering, we sat in the room almost all the time due to bad weather. As a plus to the boarding house, I note that there is a children's room there, but it is opened when there are a lot of people - and there were 2-3 families there. i. e. for 3 children they do not consider it necessary to bother with the children's room, in recent days we with 2 children have been refused to open it. Olesya - you are an incompetent employee, forgive me. I repeat once again - for this money (1100 per person) this is a completely normal service. But!!! ! Girls, you must know that in winter there are no procedures and no swimming pool! ! Why deceive???? ? The holiday was ruined, alas. I will never use this agency again and would not recommend to others. And a wish to the management of the boarding house - teach the girls to work at the reception - disgusting communication, and if you write this word in Russian, then it's more appropriate simply - ADMINISTRATOR'S STAND. Elderly people understand this more)) Sincerely, Tatyana
Review from — vOtpusk.ru
аватар
 •  traveled 10 years ago
Rating 1.0
The hostel is terrible. Service/room: no laundry service, bed linen is not changed in the room, the balcony is dirty, all the chairs are dusty, the rugs are stained in the room, the safe does not work, I asked to fix it - they gave me the key to the safe, confusedly explained how to open it and sent me to solve the problem on my own . … More ▾ The hostel is terrible. Service/room: no laundry service, bed linen is not changed in the room, the balcony is dirty, all the chairs are dusty, the rugs are stained in the room, the safe does not work, I asked to fix it - they gave me the key to the safe, confusedly explained how to open it and sent me to solve the problem on my own . Meals: monotonous, almost no fresh fruits or vegetables, there are winded apples, cucumbers and tomatoes. There is no good tea or coffee at all. Sea / beach: located far away, all the sunbeds are interconnected, people rest almost on top of each other, if you need to move the sunbed a little further away from the crowd - pay money, many complain about sea water poisoning. Organization of excursions: they constantly deceive - one amount is indicated on the receipt for the excursion, in fact they take more, they sold me the excursion, there was not enough space on the bus. The organizer of excursions is not at all interested in selling, with a condescending look, reluctantly talked about excursions and with all her appearance discouraged the desire to go anywhere. At this time (September 2014) a huge group of children and teenagers was resting, which created a lot of noise, occupied the entire beach, about which the hotel administration did not warn vacationers in advance. For the entire rest (road, accommodation, meals) I paid 40.000 rubles. For about the same money, I vacationed in Turkey in the spring. Unfortunately, our resorts differ from foreign resorts like heaven and earth. Before the trip, acquaintances twisted their fingers to their temples and advised them to hand over their tickets and go on vacation abroad. I didn’t believe it, I decided to check it myself, and here’s the result - the rest is comparable to serving a sentence. Our south has done everything so that the tourist will never come back here again.
Review from — vOtpusk.ru
аватар
 •  traveled 10 years ago
Rating 1.0
I rested in the Fregat boarding house in August 2014, it was not the first time I rested in the Krasnodar Territory, but this time the rest turned out to be terrible. It all started with the fact that we arrived early in the morning, and check-in was at 12:00, of course, they didn’t let us into the room and didn’t even allow things to leave things, but simply said that earlier check-in was paid, at first they called one amount, and when checking out another . … More ▾ I rested in the Fregat boarding house in August 2014, it was not the first time I rested in the Krasnodar Territory, but this time the rest turned out to be terrible. It all started with the fact that we arrived early in the morning, and check-in was at 12:00, of course, they didn’t let us into the room and didn’t even allow things to leave things, but simply said that earlier check-in was paid, at first they called one amount, and when checking out another . Okay, we paid for an earlier check-in and we were given one key for three. The rooms are dirty, the linen is not changed, the rooms are cleaned every other time. In the room, the refrigerator makes noise like a tractor, it is not possible to sleep at night, and music on the street rumbles until two in the morning. The bathroom drain and faucets don't work properly. And at the expense of the kitchen, I’m generally silent, every day is the same, there is no variety, the food is not fresh. The beach is dirty, large pebbles, it is not possible to walk without shoes. The only plus is the sea water pool. There are no playgrounds at all, normal playgrounds are paid. We went to rest in a group, in the end everyone got sick, I don’t go there again and I don’t advise you.
Review from — vOtpusk.ru
аватар
 •  traveled 12 years ago
Rating 3.0
Rested in June 2012 in the boarding house Fregat!! ! The boarding house looks shabby. we had the 14th floor and the room was without air conditioning, we didn’t need it.... even though it was hot all the days, it was cool in the room!! !... lift ok. on the floors and in the room there is a smell of "old age") the room is poor (old furniture, but normal. … More ▾ Rested in June 2012 in the boarding house Fregat!! ! The boarding house looks shabby. we had the 14th floor and the room was without air conditioning, we didn’t need it.... even though it was hot all the days, it was cool in the room!! !... lift ok. on the floors and in the room there is a smell of "old age") the room is poor (old furniture, but normal.... for some reason there is a radio that does not work and does not turn on.....)) a shower with a tray, but the curtain on the soul is so )))) horror)))))))))))))))) she is such a hotbed of bacteria...... in the room for a week they cleaned only once !!!!!! ! although we weren’t there, that is, we didn’t interfere)) it’s only clear that they went to pick up the trash.....linen was also changed once !!!!! )) in the room is wretched of course.......... the food sucks, the dishes are dirty, the tables are set at the wrong time........breakfast STRICTLY AT 9!!!!!!!!! ! IT'S HORRIBLE WHEN YOU GET UP SO EARLY ON HOLIDAY((((((WE ARRIVED THE TABLECLOTH WAS DIRTY, SO IT STAYED)))) and a beach with WOODEN LOUNGES))) AND ALL! ! ON THE SITE IT IS INDICATED THAT A LOT OF THINGS IS FREE!!!!!!!!!!!! THIS IS A SCAM.....))) IF IT IS NOT THE BEAUTIFUL ADLER AND SOCHI, THIS HOTEL SPINS THE IMPRESSION OF THE HOLIDAY ((( IF YOU GO THERE, JUST GO THERE.... THE FOOD THERE IS JUST THROWING MONEY. ))))))
Review from — vOtpusk.ru
аватар Alisa76
 •  traveled 13 years ago
Rating 3.0
Yesterday we flew in from Sochi, rested in the "Frigate". I decided to share my experience. Location: walk 7 minutes to the beach, 15 minutes to the nearest stop, 10 minutes to the pump room with mineral water, an ATM next to the stop. Rooms (we lived in a double category 1): the room is small, the furniture is gloomy, the renovation was, but everything is somehow dull, joyless colors, with a bunch of minor breakdowns (such as a shelf in the bathroom is torn off, a handle by the closet. … More ▾ Yesterday we flew in from Sochi, rested in the "Frigate". I decided to share my experience.
Location:
walk 7 minutes to the beach, 15 minutes to the nearest stop, 10 minutes to the pump room with mineral water, an ATM next to the stop.
Rooms (we lived in a double category 1):
the room is small, the furniture is gloomy, the renovation was, but everything is somehow dull, joyless colors, with a bunch of minor breakdowns (such as a shelf in the bathroom is torn off, a handle by the closet....), beds are a separate story, uncomfortable mattresses, pillows are generally not huge it’s clear what they are stuffed with, bed linen is strong, like sackcloth (so that I suspect it will last for a long time) of Soviet colors, it stuck into the skin overnight so that there were folds and dents from it. And don't think that I'm picky like I'm tough and don't like the color, I just write everything as it was and what the overall impression was. The refrigerator periodically shook in some incomprehensible convulsions. A plus in the room was a washing basin, clothespins and a normally working modern air conditioner, a fairly large balcony with a table and two plastic chairs, the view was from it to the sea. We lived on the 13th floor. Elevators often broke down, and when it was time to eat in the dining room, you had to wait constantly to go down or up. The music from the nearest cafes played very loudly until 24:00, then until 2:00 a. m. it was quieter by half, so it was problematic to fall asleep with an open balcony.
Nutrition:
We paid for breakfast and dinner from a custom menu. All the food was bland, tasteless and small portions. For the first two days, there was no menu for us, we were fed on-duty dishes, which are more (“you just arrived, ” was the answer to us), several times it turned out that we chose and marked on the menu what we wanted to get tomorrow from the proposed choice, and tomorrow it turned out that our the choice is stupidly crossed out (like “there is no this dish”) and they again gave out regular dishes, a couple of times they simply ordered the wrong thing (like “the kitchen did not give enough”). In general, we ate what they give
A small example: they chose a vegetable salad, brought two slices of tomato + three circles of cucumber + a piece of three parsley leaves and a quarter of a teaspoon of sour cream, lying lonely on the sidelines, for whom this masterpiece is intended is unclear, probably for a baby of 3 years old.
All servings were precisely from a few translucent pieces of food.
They gave us the usual dish lobio, according to my observations, almost none of the vacationers ate it, but it was given three times in 10 days. In a brown mass of bean puree and flour, lumps and pieces of seven beans floated.
If you are late for a few minutes, then in the morning you will be left without porridge True, every day they gave pastries and one piece of fruit. Sugar lay in ice cream bowls and everyone climbed into it with their spoons, and people ate there in a large number, given that they went in two shifts, there was not enough space to feed everyone at once. 10 minutes after the start of the meal, dish collectors began to walk around and right in front of your nose they collected plates and sorted waste, probably so that vacationers would not stay too long I was pleased with the announcement on the dining room door that it is strictly forbidden to take food out of the dining room
Free water is always available in the lobby on the first floor. And free mineral water in the pump room on the territory of Adlerkurort, only it is advisable to bring the container with you, since a plastic cup will be sold to you for 3 rubles.
Beach:
It is located not far from the building, clean, garbage is removed daily, but there were always a lot of people there, since there is not much space due to the limitation of railway tracks. Sunbeds and umbrellas are paid. You can lie down for free in aeraria and a similar place, only without a roof. The beach closed at 20.00, i. е. Sitting by the sea in the evening is problematic.
They saw the pool, but did not go to it, as there were people there that there was nowhere for an apple to fall.
Entertainment:
A bunch of posters hung daily - karaoke, a youth party....There was one fiction for verification. I saw karaoke once all the time, in a dark corner in front of the entrance to the dining room there was a small TV and the child was quietly mumbling something “about the clouds, white-maned horses”, and his parents looked around in embarrassment at the people leaving the dining room. That is, an unorganized event that happened spontaneously, and even in the wrong place. The same story was with the "youth party", at the place indicated in the poster, we saw a sitting uncle ONE! which turned on the music in the back of the Dolphin building, in the dark, without light music, one lamp burned in the distance, without organizing this event, on a tiny platform, at the entrance to the rear exit from the building. For the sake of interest, I walked past all the days of these events, the picture did not change. Once there was an ensemble of northern peoples, with paid tickets, we listened to the Chukchi hums and drumming in our room for 3 hours, once two artists came for free with vulgar humor, left 10 minutes after the start of the performance and once there was a concert of operetta artists for a fee .
But there were many performances for children, and cartoons were often shown in the cinema hall, most of them for a fee! There was much more entertainment for children
There was only one tennis table in the stuffy lobby of the building, it was always busy! There were also three tables for chess-checkers.
There are many cafe-bars in the area, we basically spent the evenings in them so as not to sit in the room, since you can’t go to the beach and the coast, everything is closed, and you quickly got tired of walking along the stalls. Although the territory near the "Adlerkurort" is quite large, it is boring in the evening. There is a children's amusement park on the territory, but parents need to have a big wallet , since a ride together, for example, on a Ferris wheel costs 300 rubles..... Prices in nearby cafes, bars, restaurants are relatively high, but you can find a decent place with optimal rates.
Excursions could be ordered from the manager next to the dining room, the choice of excursions is not too diverse (we were in Sochi 5 times, which is probably why it seemed to us, because we have already been everywhere and we know where and where you can go), but a big plus is that transport takes on excursions near the building and only people from the Adlerkurort, and not from the entire coast.
In general, we got more minuses than pluses and we are not drawn to more rest in "sovdepovskie" boarding houses.
Forgot about the transfer:
They don’t have it, the travel agency gave us a phone number received from the “frigate” so that we ourselves would call the driver in advance, which we did, agreed, but our plane was delayed for 40 minutes, they flew in, but no one meets us, let me call , to find out why this is and how long to wait, I heard a cheerful answer: “catch a car at the airport and get there yourself, the driver got stuck in a traffic jam and will not come for you! ” If they knew about traffic jams, although there were none when we were driving, why didn’t they calculate the time then in general, and then everything “thank God” happened. It was the administrator from Frigate who recommended the driver.
аватар Eiforia
 •  traveled 14 years ago
Rating 8.0
I rested with a friend at the Frigate Hotel. I liked everything. The room was cleaned every day, the linen was changed regularly. We needed a vase, they brought it to us, then it became too small for flowers), they brought more. Administrators are friendly, willingly answer all questions. Nearby is a good cafe "frigate" and "as", also a canteen "petrel" with homemade quality and low prices. … More ▾ I rested with a friend at the Frigate Hotel. I liked everything. The room was cleaned every day, the linen was changed regularly. We needed a vase, they brought it to us, then it became too small for flowers), they brought more. Administrators are friendly, willingly answer all questions. Nearby is a good cafe "frigate" and "as", also a canteen "petrel" with homemade quality and low prices. The truth is that the beach is mostly sandy, so we went further away, to the pebbly one. The owners of the hotel are also friendly people. In general, the impressions are super!
аватар
 •  traveled 15 years ago
Rating 5.0
I have been resting in this boarding house for several years, starting in 2006, and the last one in 2009. In 2006, I liked it very much, in 2009, in principle, too, only the dining room strained. From the pros: -the sea is nearby, -the resort town, there is where to take a walk, -cleaning in the room did not bother, -view from the room to the sea. … More ▾ I have been resting in this boarding house for several years, starting in 2006, and the last one in 2009. In 2006, I liked it very much, in 2009, in principle, too, only the dining room strained. From the pros: -the sea is nearby, -the resort town, there is where to take a walk, -cleaning in the room did not bother, -view from the room to the sea. Minuses: -beach. small, next to the railway, - the refrigerator in the room worked like a tractor, - a shower room with a toilet 2 meters, - a dining room, the food is not very good, but they didn’t get poisoned, - noise at night, music.
Review from — vOtpusk.ru
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15-этажный корпус на 922 места расположен на берегу Черного моря в парковой зоне Адлера. К услугам отдыхающих: открытый плавательный бассейн с морской водой, боулинг, летние кинотеатры, киноконцертный и выставочный залы, городок аттракционов, прокат спортинвентаря и пляжного инвентаря: лодок, гровелосипедов, междугородный телефон, телеграф, авиа-и ж/дорожные кассы.

Description of rooms

Имеются 2-х местные номера с удобствами: совмещенный санузел с душем, ТВ, холодильник.

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