Отвратительный сервис при неадекватных ценах Terrible service at inappropriate prices

Typical soviet service, and if you want to experience all the delights of the cool service of the 70s, this resort is for you. And if you have extra money, because rest in it is absolutely not worth the price. If the price was 2-3 times lower, then it would make sense to rest in it. And under no circumstances take superior rooms! I took this number in July 2014 and I VERY regret it. Rip off without service. For the same money you can get 4 stars in Turkey with much better service. From the pros: the resort is rich, good repair in the rooms, good food. If you have never been abroad or in a good rest house near Moscow, then everything is fine. This is the best sanatorium in Anapa in the 70s, previously it was called the Lenin Sanatorium. Of the minuses: how was it. Lenin, and remained so. Despite the fact that the prices for vouchers are simply crowbar. The maids receive 10-15 thousand, and they serve for this amount, but the director bought two cars and is building a house for himself. The resort has 12 floors, and there are only three elevators, so there is a queue for breakfast in the elevator, but at the same time, the maids begin to carry garbage and linen, for which one elevator is fully loaded. Regular power outages. When there is no light, there is no water above the 4th floor. Once during our shift, the power was turned off for 3 days, another time for a day. Three days without electricity, water and toilets (no water). And the staff, instead of distributing at least candles and delivering water, closed the service toilets downstairs: “otherwise you will drain the water for us and drag dirt. ” The treatment is structured in such a way as to give as few procedures as possible. And if there is no procedure included in the cost of the tour at a convenient time, then for some money you are always welcome. All these problems are connected with the fact that the resort does not care about the opinion of the vacationers themselves. They received a bunch of licenses - for resort and medical care - and entered into contracts with Neftekhim and Aeroflot, which are forced to send their staff to sanatorium-and-spa treatment. Accordingly, the company pays (the cost of a voucher is from 60 to 120 thousand for 2 weeks per person), and vacationers, having received free vouchers, do not complain. And if they complain, until it reaches the authorities... So I don’t advise you to compare your wallet with such companies at your own expense. The sanatorium is inadequately expensive, for the same money you can have a much better rest abroad or in the Crimea, the repair is good, the service is poor, they try not to give treatment, there are additional services for money around. And also the beach. All in large uneven stones. Entrances are poorly equipped. Every month somebody breaks his leg, and the sanatorium does nothing to help. They don't even provide transportation to the hospital. Happy holidays!