Российский сервис Russian service

We rested at the beginning of June of this (2012) year. We went with friends, we have a child of a year and 10 months, they have 9 years. We arrived early, we were unlucky, our rooms were not free, so we waited 2 hours. They let us into the territory, cars to their free guarded parking lot, things to the storage room and to walk. From 11 in the morning it is allowed to use all the benefits of the hotel for free - they hang a bracelet on their arm (on someone’s leg and saw this) according to the settlement: red - mere mortals, blue - vip))). You can eat earlier, but you need to pay. We went with friends to the new building. We are in the standard, they are in the family. That we, that they are "lucky", so it was not without fun. We got a room without a balcony and that was a problem for me. The child is small, sorry for the details, there are enough wet and dirty things for the day, but there is no balcony... Moreover, in the room, in the bathroom, the dryer is small and cold !! ! Through long disputes with the receptionist, we managed to knock out the drying, although it was hard. What do the guys in the family have, drying is. But they told me "that's a family room, but you're not supposed to. . . ". The room is big but smoky! Pleased with a large bed 2.20 for sure, or even 2.40. , But it creaked! : -) The carpet was stained, the walls were stained, when the hair dryer drove in, the table was again in greasy stains. What does it have to do with my request to remove all this, no one came! The guys are even cooler : -) Well, the fact that the room is just as dirty, with a torn piece on the door, that's okay. They had ants as a bonus! My friend is pregnant, you can’t worry, but she fought hard : -). No one wanted to relocate them, as they did not swear, they came either to anoint them with a pencil, or they would disinfect them while they were not in the room (they stank strongly). As a result, they did not relocate, but the living creatures were taken out. In general, the first impression upon check-in - tin, where we arrived! Another big minus - audibility! The doors seem to be made of cardboard, if you were talking in a whisper in the corridor, you could hear everything. So you can't go there without birushes. Big problems with cleaning, of course, towels are changed, if you throw them on the floor, this is where the cleaning ends. Vacuuming, most likely, just before settling, small rubbish lay like that all week. All day long a sign can hang asking you to clean the room... and silence. Maybe, of course, it’s only in the new building that they clean it up like that, but what we have on the third floor, what our friends have on the first floor, the picture was the same. Later we met with vacationers, they are afraid to fly and therefore they rest in Prometheus every year. So they said that in general the hotel is renovated every year, but this year they did not. Therefore, everything is already shabby at the beginning of the season, and what will happen next... Of course, at first we were upset, but on the second day we decided not to spoil our vacation because of trifles!
Of the benefits: large, beautiful, well-groomed territory! Delicious food for all ages and tastes. Here you have two types of cereals in the morning, and soups, and diet meals. I have always found something to feed my child. But the declared children's restaurant - about nothing. He worked from 12 o’clock and the menu was set, probably, for the whole season - chicken soup, I don’t remember which one, steam cutlet, sausage, fish, boiled potatoes and pasta. All. This is every day, so there was no point in going there. Baby food was agusha - meat, cottage cheese, juices.
Another nuance, in the evening you need to go to dinner by seven, later you can not find a place, since the evening show at 9 o’clock takes place there. And you can't move the tables - the "rules of the club", the administrator walks and pushes the tables : -) So if you eat with a group, you will have to sit separately!

Great animators, just smart. They plowed all day, entertained vacationers, and in the evening they also worked out the show program, and at a high level. Fire show on Tuesdays, very beautiful!
By the way, the pool with sea water declared on the site became sea water only if salt was imported : -), this was not the case with us.
There is nothing to do without children in Prometheus, the hotel is completely family, for our entire vacation we saw only two couples without children, and one of them was pregnant : -) I think if you are young and single, this is not their place to relax, a large number of children will obviously interfere. But the children are expanse there, we didn’t see the son of our friends, he ran away to competitions in the morning, so he only returned in the evening : -)
Well, at the end of the holiday, a beach towel was stolen from us : -), it costs 500 rubles and at check-out they added an extra order to the bill, duplicating one order twice, although it was only 400 rubles, but still not pleasant!
Bottom line, four stars, well, it doesn’t pull! And the August prices, it's not worth it!
But, despite everything, the holiday was a success! And most likely with a small child, I will go there again, since there is no alternative on our coast, I will just be ready for all the delights of Russian service!