• traveled 7 years ago
We were from 11.03 to 13.03, 2017. We chose this hotel based on reviews and price. In the end, we were very disappointed! We paid 6.300 rubles for 2 nights, breakfast is not included! Price and quality do not match! Booked online, Superior room, double and indicated 1 large bed. When we checked in, we were given room 2417.
… More ▾
We were from 11.03 to 13.03, 2017.
We chose this hotel based on reviews and price. In the end, we were very disappointed! We paid 6.300 rubles for 2 nights, breakfast is not included! Price and quality do not match!
Booked online, Superior room, double and indicated 1 large bed.
When we checked in, we were given room 2417. Entering the room, it was clear that it was a family room: 1 large bed + 1 single. At the same time, the toilet was leaking in the room, but the most surprising thing is the view from the window to the wall, which is located quite close to the window.
Having gone down to the reception, we asked to change the room, to which the reception staff told us to pay more, then we will change the room for you, referring to the fact that we paid only for the Standard! We showed the booking confirmation on booking. com that we had ordered a Superior, in response we received an answer that this is a Standard number. The question is, how can it be? ! In fact, the Superior room is higher than the Standard, but this hotel has its own rules.
As a result, the hotel manager, in a raised voice, stood in the whole hall and proved that they had all the rooms: 1 large bed + 1 single bed. To be honest, the attitude towards guests is just shocking, how can a hotel manager stand and scream when you point out a mistake? ! After long trials, we were still shown a room with 1 large bed (! ), like so, some kind of miracle!
Room 1423:1 large bed, view from the window to the windows of the neighboring hotel.
And now about the room: smoking room and smoky (were forced to buy an air freshener); carpet on the floor, which has not been cleaned for a very long time; dirt/dust/smell everywhere; built-in ancient air conditioner that is not cleaned; the cabinets smell musty; the light is turned on from the remote control by the bed, which almost does not work; terribly dirty glass on the window, with smudges; dust on curtains and lamps; hair dryer is creepy and found it when we left, but it was apparently torn off the wall; an old bath with yellow smudges and chips; bad sockets for wires; channels on TV work with interference; the kettle is a separate issue - old, dirty and dangerous to use; there are no balconies in the rooms! You live in a room and breathe dust all the time! These are the rooms offered by this hotel. The photos are not true, the whole hotel has dirty and greasy glass on the windows and the main door to the hotel.
Booked online, Superior room, double with 1 large bed.
When we were settled, we were given number 2417. Entering the room, it was clear that it was family: 1 large bed + 1 single.
At the same time, the toilet was leaking, the view from the window to the wall, which is located close enough to the window.
Going down to the reception, we asked to change the number, to which the reception staff told us to pay more, then we will change the number, referring to the fact that we paid only for the Standard! We showed a booking confirmation on booking. com that we had ordered a Superior, in response we received a response that this is the Standard number. On the fact of the Superior Room, above the Standard, but in this hotel its own rules. As a result, the hotel manager, on high tones, stood at the whole hall and proved that they had all the family rooms. To be honest, the attitude towards the guests, just shocked, how the hotel manager can stand and scream when you point out an error ? ! After a long trial, we still showed a room with 1 large bed!
Room 1423:1 large bed, view from the window to the windows of a neighboring hotel; Room for smokers and smoky (had to buy a freshener for air); On the floor carpet, which was not cleaned very long time; Everywhere dirt / dust / smell; Built-in ancient air conditioner, which is not cleaned; in the cupboards there is a smell of mustiness; Light comes on from the console near the bed, which almost does not work; Terribly dirty glasses on the window, with smudges; Dust on curtains and lamps; The hair dryer was spooky and found it when we left, but he could be seen torn from the wall; Old bath with yellow stains and chips; Bad sockets for wires; Channels on TV work with interference; The kettle is a separate topic-old, dirty and dangerous to use; Balconies in the rooms there! You live in a room and you breathe dust all the time! In the whole hotel there are dirty and greasy windows on the windows and the main door to the hotel.
We chose this hotel based on reviews and price. In the end, we were very disappointed! We paid 6.300 rubles for 2 nights, breakfast is not included! Price and quality do not match!
Booked online, Superior room, double and indicated 1 large bed.
When we checked in, we were given room 2417. Entering the room, it was clear that it was a family room: 1 large bed + 1 single. At the same time, the toilet was leaking in the room, but the most surprising thing is the view from the window to the wall, which is located quite close to the window.
Having gone down to the reception, we asked to change the room, to which the reception staff told us to pay more, then we will change the room for you, referring to the fact that we paid only for the Standard! We showed the booking confirmation on booking. com that we had ordered a Superior, in response we received an answer that this is a Standard number. The question is, how can it be? ! In fact, the Superior room is higher than the Standard, but this hotel has its own rules.
As a result, the hotel manager, in a raised voice, stood in the whole hall and proved that they had all the rooms: 1 large bed + 1 single bed. To be honest, the attitude towards guests is just shocking, how can a hotel manager stand and scream when you point out a mistake? ! After long trials, we were still shown a room with 1 large bed (! ), like so, some kind of miracle!
Room 1423:1 large bed, view from the window to the windows of the neighboring hotel.
And now about the room: smoking room and smoky (were forced to buy an air freshener); carpet on the floor, which has not been cleaned for a very long time; dirt/dust/smell everywhere; built-in ancient air conditioner that is not cleaned; the cabinets smell musty; the light is turned on from the remote control by the bed, which almost does not work; terribly dirty glass on the window, with smudges; dust on curtains and lamps; hair dryer is creepy and found it when we left, but it was apparently torn off the wall; an old bath with yellow smudges and chips; bad sockets for wires; channels on TV work with interference; the kettle is a separate issue - old, dirty and dangerous to use; there are no balconies in the rooms! You live in a room and breathe dust all the time! These are the rooms offered by this hotel. The photos are not true, the whole hotel has dirty and greasy glass on the windows and the main door to the hotel.
Booked online, Superior room, double with 1 large bed.
When we were settled, we were given number 2417. Entering the room, it was clear that it was family: 1 large bed + 1 single.
At the same time, the toilet was leaking, the view from the window to the wall, which is located close enough to the window.
Going down to the reception, we asked to change the number, to which the reception staff told us to pay more, then we will change the number, referring to the fact that we paid only for the Standard! We showed a booking confirmation on booking. com that we had ordered a Superior, in response we received a response that this is the Standard number. On the fact of the Superior Room, above the Standard, but in this hotel its own rules. As a result, the hotel manager, on high tones, stood at the whole hall and proved that they had all the family rooms. To be honest, the attitude towards the guests, just shocked, how the hotel manager can stand and scream when you point out an error ? ! After a long trial, we still showed a room with 1 large bed!
Room 1423:1 large bed, view from the window to the windows of a neighboring hotel; Room for smokers and smoky (had to buy a freshener for air); On the floor carpet, which was not cleaned very long time; Everywhere dirt / dust / smell; Built-in ancient air conditioner, which is not cleaned; in the cupboards there is a smell of mustiness; Light comes on from the console near the bed, which almost does not work; Terribly dirty glasses on the window, with smudges; Dust on curtains and lamps; The hair dryer was spooky and found it when we left, but he could be seen torn from the wall; Old bath with yellow stains and chips; Bad sockets for wires; Channels on TV work with interference; The kettle is a separate topic-old, dirty and dangerous to use; Balconies in the rooms there! You live in a room and you breathe dust all the time! In the whole hotel there are dirty and greasy windows on the windows and the main door to the hotel.
Like
You like
Show other comments …
A good choice of hotel for those who want to do some shopping in Bangkok. Ordinary city hotel, everything is clean. Free WIFI near the pool and lobby. There are no Russian staff, there is a chance that there will be fewer Russians here. The rooms are good. You can live
… More ▾
A good choice of hotel for those who want to do some shopping in Bangkok. Ordinary city hotel, everything is clean. Free WIFI near the pool and lobby. There are no Russian staff, there is a chance that there will be fewer Russians here. The rooms are good. You can live
Like
You like
• 2
