Patong Pearl Resortel 3*– Reviews

9
Rating 5.310
based on
9 reviews
№81 in the hotel rating Phuket
4.5 Rooms
4.2 Service
4.3 Cleanliness
4.7 Food
4.0 Amenities
PATONG PEARL Hotel consists of a main building and a complex of bungalows located in the garden across the road (5 minutes walk) from the city's sandy Patong Beach.More →
аватар
 •  traveled 10 years ago
Rating 9.0
I liked the hotel, the service is good, everyone is friendly. No one speaks Russian, but you can explain yourself with gestures. Very close to the sea, no more than 2-3 minutes. The hotel is located in the city center, i. е. no need to take a taxi, walk to Bangla Row on foot, not far away. Breakfast at the hotel is very good and tasty and in general everything is calm and wonderful. … More ▾ I liked the hotel, the service is good, everyone is friendly. No one speaks Russian, but you can explain yourself with gestures. Very close to the sea, no more than 2-3 minutes. The hotel is located in the city center, i. е. no need to take a taxi, walk to Bangla Row on foot, not far away. Breakfast at the hotel is very good and tasty and in general everything is calm and wonderful. We loved it so much we want to come back!
Review from — vOtpusk.ru
аватар
 •  traveled 10 years ago
Rating 7.0
the hotel is not bad, everyone is friendly, the rest is calm. But all the beaches are municipal and the hotel does not have its own beach, it’s really not far to go for about 8 minutes. The staff is smiling and friendly, but they don’t speak Russian, but you can communicate with gestures and English, they will understand. … More ▾ the hotel is not bad, everyone is friendly, the rest is calm. But all the beaches are municipal and the hotel does not have its own beach, it’s really not far to go for about 8 minutes. The staff is smiling and friendly, but they don’t speak Russian, but you can communicate with gestures and English, they will understand. But here is one big minus in the hotel there is simply no hair dryer and perhaps not provided. Internet is paid.
Review from — vOtpusk.ru
аватар ilyan
 •  traveled 10 years ago
Rating 1.0
On November 22.2013, my wife and I arrived at about. Phuket. At the airport, we were met by employees of Biblio-Travel LLC - Sayama Travel, and we were escorted to the bus. On the way, they explained to us that the bus would not be able to drive up to each hotel, and we would be transferred to minibuses. Through huge traffic jams, they began to take us to hotels, after about an hour and a half they noticed the street along which they had already passed, an hour later it happened again, as a result, for the third time, having driven along this street, they stopped us and showed us the Patong pearl resortel 3 It turned out that for several hours we were driven along the same route, why no one understood. … More ▾ On November 22.2013, my wife and I arrived at about. Phuket. At the airport, we were met by employees of Biblio-Travel LLC - Sayama Travel, and we were escorted to the bus. On the way, they explained to us that the bus would not be able to drive up to each hotel, and we would be transferred to minibuses.
Through huge traffic jams, they began to take us to hotels, after about an hour and a half they noticed the street along which they had already passed, an hour later it happened again, as a result, for the third time, having driven along this street, they stopped us and showed us the Patong pearl resortel 3 It turned out that for several hours we were driven along the same route, why no one understood. From the very beginning, the employees of Biblio-Travel LLC behaved disrespectfully towards their tourists.
No one immediately recognized the hotel, everyone expected to see a hotel, not a shack. One suitcase arrived before us, the second later. Completed the paperwork, got the keys to the room. The room is small, the walls are dirty, the furniture is shabby, all the rooms in the hotel face either a local house or a hostel, the distance between buildings is 5-6 meters, the same on the other side. There are no bathrobes, slippers, a hair dryer in the hotel, there is only one dispensary with soap, the towels are old, they do not absorb water. The breakfasts are monotonous, we had dinner at the hotel once, the portions are small, the food is not tasty. To the beach 420-430 steps, specially measured 6 times. The beach is large, there are many vacationers, sunbeds are paid. On the way to the beach, on the left side there is a pharmacy that sells balms, creams, and other things at inexpensive prices, on the left in a nearby hotel there is inexpensive tea, cosmetics, excursions at every turn.
In the evening, to take a shower, I got into the bath, it burst under me (the bath is made of plastic). That this could happen, I could not imagine. There is no other way to take a shower. It turned out that the bath could not withstand the weight of a person of 90 kg.
We immediately contacted the reception and reported the problem. The conversation took place in the presence of Russian witnesses who arrived with us at the same time. The hotel staff, together with us and the witnesses, went up to our room. After inspecting the tub, the hotel employee said he needed time to decide what to do next. Half an hour later, he said that the bath would be sealed with sealant and there would be no problems. On the same day, the bath was sealed with sealant. (The hotel had no claims against us).
These claims appeared later, a day before departure, on the night of December 3, we were told that tomorrow we have to pay 10.000 baht for a damaged bath. (For example, acquaintances for the missing cup holder were billed every other day). If I broke, for example, a cup or a glass, I would pay, as it is my fault.
Together with friends, we approached to clarify the situation. The hotel employee said in a rude manner: on 12/3/2013 at 1 pm there will be a conference on our issue and confidently added that we would pay for the bath.
I immediately contacted the hotline of Biblio-Travel LLC on about. Phuket by phone. 66-89-009-5000. An employee on the phone explained to me that I would have to pay, and whether I was guilty or not, no one would figure it out, explaining this by being in a foreign country. The only thing they can do is try to lower the price to 5000 baht.
This option did not suit us, and I contacted the hotline in Moscow by phone. 495-504-25-00. From Moscow, they said that they had sent an application and a representative of Biblio-Travel LLC would contact us in the first half of the day.
Sleepless night, nervous morning, transfer of the meeting from 13.00 to 15.00, loss of a day of rest. By 15 o'clock the representatives of "Biblio-Globus" arrived - Andrey and two Thai employees. From the side of the hotel there were employees who are constantly on review. Then a real show began to “extort” money from us. The Thai representatives from Biblio-Globus were unfriendly towards us and showed with all their appearance that they were on the side of the hotel, explaining to us that we had to pay, they were not interested in what was broken - a bath or a bidet (it is not clear why they, however, decided to clarify, we explained that the bath was broken), what was the scale and causes of the damage. The negotiations were conducted by Thai representatives, it was not clear what they were talking about, later they announced the amount of 7600 baht. We got the impression that the Thai representatives had their own percentage of this amount. No one was interested to see what happened and how. At the request to provide a certificate, a warranty card, documents on the service life of the bath, etc. , to conduct an examination of the bath, the degree of its wear, the Thai representatives of Biblio-Globus refused us.
For some reason, at first everything was OK, and then we were billed for the bath, no one answered. But they threatened us with the police, prison and other troubles, hinting that we were powerless in Thailand, while they themselves watched our reaction and waited for us to break down and pay.
Representatives of the hotel did not communicate with Andrey. This is the only person who was on our side, but he conducted conversations through a Thai representative (why he did not communicate with the hotel representatives himself, we did not understand).
As a result, the police arrived, the policeman immediately said that we should pay without any proceedings, he was not even interested in what. Extortion of money continued in the presence of a policeman in front of the tourists. Tourists were shocked by what was happening arbitrariness. Having handed over valuables and money to my wife, I asked her to quietly leave and wait for a decision outside the hotel, and in extreme cases, if nothing is decided by the evening, buy a ticket for the first flight and fly from Thailand to any country, and from there to Moscow. And he went to the police station, along with employees of the Tour Operator LLC and representatives of the hotel. (On the island of Phuket there is a tourist police and a tourist court, which should consider our issue, knowing that the court will take our side, the tour operator’s employees handed us over to the regular police to get money).
Having mentally said goodbye to my family, scientific and social activities, I was ready for a prison term, execution, but I had no desire to pay the vile hotelier and employees of the Tour Operator. Previously, I believed that Tour Operators have a duty to provide quality and safe services. Moreover, not only their own services, but also partners providing services included in the tourist product. In fact, it turned out that tourists are a living commodity, from which the Tour Operator received money and gave it as an unnecessary thing to his partners so that they could take everything that was left from the tourist.
The police took my passport away from me and after some time, I, the representatives of the hotel and the representatives of the Tour Operator were escorted to the meeting room. The policeman insisted on paying, he did not want to listen to me. The interpreter was a Thai representative of the Tour Operator (and I don’t know what the conversation was actually about). When asked why everything was OK at first, and then they billed, there was no answer, they laughed at the request for a guarantee for the bath, documents about its service life, and so on. To the question of the policeman: “If the floor falls under me, who will be to blame? ” the policeman lucidly explained: it will be my fault and I will be obliged to pay for the repair of the floor and for everything that they tell me, as in this situation, I will be arrested today, and tomorrow a court will be held at which a decision will be made - a fine of 6.000 baht and three years in prison for disobeying the police.
Andrei suggested calling an expert to evaluate the repair of the bath and find out the reasons for the breakdown, everyone agreed. I didn’t have to be surprised for a long time (no one began to conduct an examination, the calculation of the cost of replacing the bathroom with a new one was brought within 10-15 minutes, it turns out that it was ready retroactively, judging by its date. And all this time we lived quietly with a sealed bathroom and assurances representatives of the hotel that there are no problems and everything is OK). There was not a word about the degree of wear of the bath, its condition, service life, warranty, no expert opinion was presented. Everyone perfectly understood that it was not my fault, everyone was only interested in money. Replacing an old bath with a new one is estimated at 15.000 baht.
I called the lawyer, told the situation, to which he said - this is a common set-up and advised me to make a payment, and deal with what happened upon arrival home. (In Moscow, I showed a photo of a cracked bathtub to specialists. I was told that there are several ways to repair it, for example, cracked plastic is glued on the back with a hard epoxy adhesive and the problem is solved, but most likely this bathtub has exhausted its resource. several times less than buying a new one, the repair option was not considered).
As a result of negotiations, the amount amounted to 7.000 baht. I didn't have any money with me. I asked to get to the hotel, after calling my wife to come there, I was given consent.
It was raining outside, the hotel employee offered to take a scooter, I asked the representatives of the Tour Operator to take a car - they refused. As a result of riding a scooter in the rain, I caught a cold and stained my clothes. I handed over the money to the policeman, and after the protocol was drawn up, they gave me my passport. Employees of the Tour Operator took a copy of the protocol and took me to the hotel. Upon returning to the hotel, the hotel staff approached us one by one and said in Russian: “Sorry. ”
The tour operator Biblio-Travel LLC, whose employees contribute to extorting money from tourists, is well aware that the tourist has nowhere to go. Otherwise, the police will take him away, as they did with us. The police will not understand anything, and no one will provide you with a lawyer. Therefore, if the partner of the Tour Operator Biblio-Travel LLC - the hotel says that you have lost a golden elephant for a million, which no one has seen in your eyes, then you will pay or go to jail, and the employees of the Tour Operator will contribute to this. Both options are beneficial for Biblio-Travel LLC: the first, if you pay, and the second, if you are imprisoned, using your example, they will frighten other tourists what awaits them if they refuse to pay.
The reasons why the Tour Operator does this is incomprehensible to me, either his affairs are so bad and things are going to his bankruptcy and he is trying to rip off the last tourists, or the management does not know what their representatives on about. Phuket. In any case, the absence of a lawyer in a country where thousands of people rest at the same time at this Tour Operator, leads to an alarming thought.
The hotel left us with the most negative impressions, accommodation prices are very high, for the money that a hotel room costs, you can live two days in a neighboring one.
I sent a claim to the tour operator, I hope that he will understand my situation, and also begin to stop extortion from other tourists, set up a hotline to protect tourists, and not against them.
I don’t know what the answer will be, Biblio-Travel LLC will either deal with what is happening and stop extortion, or continue it.
Our case in this hotel is not the only one, the demand to pay for a non-existent hair dryer, “missing” glasses, glass holders, gravy boats, and alcohol at check-out have become the norm for this hotel.
If you are already going to a hotel, be prepared for the fact that you will have to pay for something, or stay in Thailand for three years with a fine of 6000 baht.
Протокол из полиции. Вид со стороны входа в номер Вид из окна
аватар don.r234
 •  traveled 10 years ago
Rating 1.0
The hotel was chosen based on reviews that are not true. Garbage at the entrance to the hotel smells terrible. They paid extra for a superior room, but they put us in a standard room, they said that there were no other rooms and we would be moved to a superior room in two days. We booked the hotel for a week and the basic rooms were not offered to pay extra for the superior, which we did. … More ▾ The hotel was chosen based on reviews that are not true. Garbage at the entrance to the hotel smells terrible. They paid extra for a superior room, but they put us in a standard room, they said that there were no other rooms and we would be moved to a superior room in two days. We booked the hotel for a week and the basic rooms were not offered to pay extra for the superior, which we did. As a result, we lived 8 days in a standard room, no one apologized to us and did not give compensation. The bathroom smells like sewerage, there is no hair dryer, the linen is dirty and torn, the plumbing is rusty, everything is in sealant, they clean it daily - nowhere worse. In reality, the beach is not 50 meters, but 500, through which you need to go through the garbage dump and at every step the Thais block the road offering taxis, Russian menus and other crap. The hotel has no territory, next to the noise from the construction site. Across the street from the hotel is a school where drumming starts at 7.30 in the morning, so you don't need to set an alarm clock. When leaving the hotel, we were forced to pay for a hair dryer, which this hotel does not have at all 1500 baht, otherwise they did not release the time, it was 5 in the morning and we could not get through to the guide.
аватар 12233i
 •  traveled 11 years ago
Rating 1.0
I travel a lot, I have seen different hotels, excellent, good and not so good, but I have never seen such an ugly and disgusting hotel anywhere else! I never write any reviews, but here just conscience does not allow to be silent! In Thailand, we rested not for the first time, so we went to 3 stars with peace of mind, and we did not find any negative reviews about this hotel. … More ▾ I travel a lot, I have seen different hotels, excellent, good and not so good, but I have never seen such an ugly and disgusting hotel anywhere else! I never write any reviews, but here just conscience does not allow to be silent!
In Thailand, we rested not for the first time, so we went to 3 stars with peace of mind, and we did not find any negative reviews about this hotel.
The rooms are hardly cleaned. When we entered the room, it was immediately clear that someone had already slept like that before us. The bed linen was frankly dirty with stains. There was a huge stain on the wall near the TV. Having addressed these problems to the reception desk, we were told OK, but the linen was never changed, and the stain was not washed off. For 10 days of our stay, the staff smiled maliciously at the sight of us, and the night before the flight handed over a bill for five thousand for a spot near the TV. We were in complete shock. There was nowhere to go, a bus to the airport was waiting for us and we had to pay a smaller amount of $ 100, but we didn’t have more, they agreed. In general, Russians are treated like cash cows.
The beach to which they write 50 meters is really 10 times more.
If you want to spoil your impression of Thailand, you are here.
На этом красота заканчивается. Пятно в номере при заезде. Дорога на пляж, 50 метрами и не пахнет.
аватар
 •  traveled 11 years ago
Rating 7.0
Good afternoon! I want to share my impressions about the trip to Thailand on about. Phuket. I flew to Thailand for the first time, and did not regret it at all, although the flight is very long. Everything was great: the flight with the company "Transaero", the meeting of guides at the airport - "Biblio Globe", accommodation at the hotel and the rest itself. … More ▾ Good afternoon! I want to share my impressions about the trip to Thailand on about. Phuket. I flew to Thailand for the first time, and did not regret it at all, although the flight is very long. Everything was great: the flight with the company "Transaero", the meeting of guides at the airport - "Biblio Globe", accommodation at the hotel and the rest itself. I would like to write a little about the hotel, otherwise there are absolutely no reviews about it. The hotel is located in the area of ​ ​ Patong Beach, in a nice and fun place. From the hotel to the sea 5-7min in a straight line, and to the center of all nightlife as well. The hotel consists of 2 buildings, we had a standard room with a friend, as it turned out with a shared bed, we paid extra 200 baht per day and they gave us a superio room, with two beds, a separate shower, and in general the room itself was large, the air conditioner worked properly, breakfasts in hotels are standard, but very tasty, especially there was wonderful fried bacon and, of course, fruit. We also dined at our hotel, as all the dishes were delicious, especially Thai soup and pasta. The hotel is very quiet, mostly foreigners resting, there were no nightly nightmares, everything is worthy, especially 3. Near the hotel, as elsewhere in Patong: shops, spas, fruit carts, etc. Go on vacation to Thailand and see for yourself. Have a nice holiday! .
Review from — vOtpusk.ru
аватар mursik_87
 •  traveled 12 years ago
Rating 7.0
The hotel is small and inconspicuous. Rooms are clean and spacious. The view from the window we had on the pool and the neighboring building. Cleaning was done every day. Friends in the room, the air conditioner did not work well. The only thing that surprised me was the hot and cold water, by the end of the stay, for some reason, they switched places. … More ▾ The hotel is small and inconspicuous. Rooms are clean and spacious. The view from the window we had on the pool and the neighboring building. Cleaning was done every day. Friends in the room, the air conditioner did not work well. The only thing that surprised me was the hot and cold water, by the end of the stay, for some reason, they switched places. The staff is friendly. Breakfast is ok but not varied. The hotel restaurant serves delicious food. Not far from the beach, not far from Bangla. Lizards sometimes crawl in the rooms, but they are small and funny. In general, the hotel is good.
аватар ElinkaKartinka
 •  traveled 13 years ago
Rating 7.0
I returned from this hotel three days ago, I am writing from fresh memories. The hotel is small, urban type, there is practically no territory of its own - one pool with a dozen sunbeds (during our stay it was closed for repairs) - I think this is a minus. In the neighboring Thara Patong across the road - there is a green area and several pools, but it also differed in price. … More ▾ I returned from this hotel three days ago, I am writing from fresh memories. The hotel is small, urban type, there is practically no territory of its own - one pool with a dozen sunbeds (during our stay it was closed for repairs) - I think this is a minus. In the neighboring Thara Patong across the road - there is a green area and several pools, but it also differed in price. The beach is a 3-minute walk, all entertainment is also nearby - about 10 minutes. Edible breakfasts: sausages, rice, bacon, scrambled eggs, potatoes, cereal with milk, fresh fruit, several times there were pancakes with honey - I really liked it. The room is spacious. Problems with the room were solved quickly, once the air conditioner broke down - they fixed it within 30 minutes. , then they accidentally (! ) broke through the wall in the bathroom - it was funny, we come from the beach in the wall with a hole, they repaired the plumbing, it turns out - but they also apologized for the hole, in principle, everything is ok. In principle, everything is clean, tidy, cleaned well. There was no theft or anything like that, although after reading reviews about different hotels I was very worried about it. Once again, the truth would not have gone to this hotel nearby Thara Patong - I liked it more (we made friends with a Russian couple and often visited them). The difference for 14 days was 7 thousand - now I would rather overpay them - for having my own beautiful territory.
аватар Aramis38
 •  traveled 14 years ago
Rating 8.0
Suddenly, a ticket to Thailand turned up, I didn’t want to go, but the ticket was bought without me and for me, so I had to go. I flew from Irkutsk to Nord Wind, how this was a separate conversation, although I can’t say anything bad. I was met at the airport by a Thai man who did not speak Russian, but was waving a sign with my last name, so we got to know each other and got on the bus quickly. … More ▾ Suddenly, a ticket to Thailand turned up, I didn’t want to go, but the ticket was bought without me and for me, so I had to go. I flew from Irkutsk to Nord Wind, how this was a separate conversation, although I can’t say anything bad. I was met at the airport by a Thai man who did not speak Russian, but was waving a sign with my last name, so we got to know each other and got on the bus quickly. On the way to the atelier, I was offered to talk to the guide on the phone, who reassured me and assured me that they were waiting for me at the hotel. This assurance reassured me and I continued all the way, reassured admiring the beauties of awakening Thailand. When compared with Turkey (5 trips to all directions of the Mediterranean coast of Turkey), then Thailand wakes up more cheerfully and brighter. In the hotel they really waited for me, at check-in they offered to drink a very tasty, tonic juice. Registration took no more than 15 minutes, after which I was taken to show the room. The elevator famously rushed to the third floor and after walking a couple of meters I plunged into my home for the next week with a tail. The room is large, the bed is large, the air conditioner works, the bar is full, the bathroom is clean and with accessories - what else does a weary traveler need. If you are interested in my notes, and also interested in where to go and what to do in the evening, write


avatar ElinkaKartinka
they say that it is very pleasant and good, it turns out comparatively not expensive, but I would like to hear the comments of the person who rested there)
13 years ago  •  1 subscriber no answers
HOTEL EXPERTS
Attractions
Phang Nga Bay and National Park
Rating 10.0
Thailand, Phuket
Excursions, Leisure, Nature
Similan Islands National Park
Rating 10.0
Thailand, Phuket
Excursions, Leisure, Nature

Отель PATONG PEARL состоит из основного здания и комплекса бунгало, расположенных в саду через дорогу (5 минут пешком) от городского песчаного пляжа Patong Beach.

Location Курортный отель Patong Pearl Resortel расположен у пляжа Патонг, в 5-ти минутах ходьбы от пляжа, 20 минутах езды от центра города Пхукет и в 40 минутах от международного аэропорта острова.
Description of the beach Городской, через дорогу от моря.
  • city ​​beach
  • sand beach
In a hotel
  • restaurant
  • cafe/bar
  • open pool
  • safe
  • laundry
  • doctor
  • transfer to/from the airport
Entertainment and sports
  • organization of excursions
Description of rooms

Состоит из 39 номеров, расположенных в основном здании и бунгало.

  • bath / shower
  • air conditioner
  • cable/satellite TV
  • phone
  • tea/coffee maker
  • balcony/terrace
  • jacuzzi (not in all rooms)
  • swimming pool (not in all rooms)
The address 13 Sawasdeeruk Rd.,Patong Beach, Kathu, Phuket 83150, Thailand.
Phones: (66) 76 340121,340332, 340338
FAQ
Какой пляж у отеля?
Рядом с отелем находится городской песчаный пляж.
Какие развлечения есть в отеле?
В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму.