Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
1.0
Amenities:
1.0
As a travel agent, I have a duty to share honest information. Unfortunately, this hotel has been blacklisted by our company due to numerous complaints from tourists.
- The main issues guests encountered were:
• The staff is unfriendly and uninterested in helping
• Most questions were answered with the standard "I don't know" or "That's how it's done here"
• A complete lack of customer focus
• When 3 adults share a room, they provide one bed for everyone
• An extra bed is not provided, even upon request
- This is a gross violation of international accommodation standards and basic guest comfort.
As a professional travel agent, I do not recommend booking this hotel if you value service, respect, and decent accommodations.
- The main issues guests encountered were:
• The staff is unfriendly and uninterested in helping
• Most questions were answered with the standard "I don't know" or "That's how it's done here"
• A complete lack of customer focus
• When 3 adults share a room, they provide one bed for everyone
• An extra bed is not provided, even upon request
- This is a gross violation of international accommodation standards and basic guest comfort.
As a professional travel agent, I do not recommend booking this hotel if you value service, respect, and decent accommodations.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Hotel Review - Warning for Tourists
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