As a travel agent, I have a duty to share honest information. Unfortunately, this hotel has been blacklisted by our company due to numerous complaints from tourists. - The main issues guests encountered were: • The staff is unfriendly and uninterested in helping • Most questions were answered with the standard "I don't know" or "That's how it's done here" • A complete lack of customer focus • When 3 adults share a room, they provide one bed for everyone • An extra bed is not provided, even upon request - This is a gross violation of international accommodation standards and basic guest comfort.
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As a travel agent, I have a duty to share honest information. Unfortunately, this hotel has been blacklisted by our company due to numerous complaints from tourists.
- The main issues guests encountered were:
• The staff is unfriendly and uninterested in helping
• Most questions were answered with the standard "I don't know" or "That's how it's done here"
• A complete lack of customer focus
• When 3 adults share a room, they provide one bed for everyone
• An extra bed is not provided, even upon request
- This is a gross violation of international accommodation standards and basic guest comfort.
As a professional travel agent, I do not recommend booking this hotel if you value service, respect, and decent accommodations.
- The main issues guests encountered were:
• The staff is unfriendly and uninterested in helping
• Most questions were answered with the standard "I don't know" or "That's how it's done here"
• A complete lack of customer focus
• When 3 adults share a room, they provide one bed for everyone
• An extra bed is not provided, even upon request
- This is a gross violation of international accommodation standards and basic guest comfort.
As a professional travel agent, I do not recommend booking this hotel if you value service, respect, and decent accommodations.
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