The horror and nightmare of Tunisia, I do not advise anyone.

Written: 18 july 2019
Travel time: 1 — 13 august 2018
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 4.0
We arrived at the hotel at 8:00 pm, there were no free rooms, we sent for dinner. We went through the tour operator Anex Tour. In the dining room I met fumes, stench and flies. Later it turned out that the hotel is full (overbooking) and there will be no free rooms until the morning!!! ! At the reception, everyone pretended that they did not understand anything exactly until the moment when we began to call the tour operator's hotline and the embassy. Half an hour later, the guide arrived and invited us (4 adults and 4 children) to spend the night in the rooms where the renovation is underway. There was no other way out, and at 4 o'clock in the morning we went to our rooms with the wiring pulled out, whitewashing and other attributes of repair. The guide (Maji) swore that in the morning we would be moved to the best rooms. He kept his promise and we were given 3 rooms with a direct sea view in the main building. Our suffering did not end there. Once they found a huge cockroach in the bathroom, there are no such cockroaches in Russia. The air conditioner worked every other time, the Internet caught only at the reception and then every other time. Canteen - you can’t say otherwise - a separate issue. Always dirty tablecloths, crowds of people, kilometer-long queues for any food, dirt all around, fumes and stench from cooking food, plastic spoons, clouds of flies - it's just hell !! ! during this period a lot of Arabs rested, they are so arrogant that they had to win your right. They did not want to stand in line with everyone. The staff gave them preference in everything. Dishes of meat or fish were given in limited quantities, not as much as you want, but as much as you will be given. The water in the cooler (which often broke down) is not boiled, you can’t even make tea. We went into town to Carrefour for groceries. In bars everywhere signs 2 glasses in hand. the choice of dishes is very boring, there are no cereals for breakfast, only hard-boiled eggs or overcooked fried eggs. For ice cream in the evening there were huge queues, only enough for children. the beach is dirty, covered in algae, the sunbeds are old, broken, no one washed them in the morning. the sea is also dirty, with jellyfish that do not look like jellyfish we are used to and bite very painfully. In the pool with slides, the water is so salty that children could not be there (The water is not sea water, but specially salted for disinfection, instead of bleach). basically all the Arabs swam there, they just didn’t get out of there. the pool near the sea is the only place where children could swim, but no one cleaned it, not even a foot wash after the beach. outside the hotel there is dirt, an abandoned construction site and shops. At 5 am we woke up with a call to prayer. . . near the mosque. One plus of the hotel is a good animation team, the guys lit the whole day. In general, the rest was ruined, I do not recommend this hotel to anyone. I can send photos of all the horrors and nightmares. special thanks to the hotel guide for his help, he tried his best, both for himself and for Anex....
Translated automatically from Russian. View original