3* вместо обещанных 5* 3* instead of promised 5*

I traveled with a young man, we study in the 3rd year. We went to lie down, eat, spend a week together at Ultra All Inclusive. We did not expect anything fantastic, the experience of traveling is great both in Europe and in the countries of the 3rd world. They spoke French.
Hotel:
Accommodation is purely European 3*. The furniture is quite shabby. Plastic furniture and other fittings should have been replaced a couple of years ago - rusty, cracked, etc. Small ants crawled around the minibar. The furniture is half falling apart. The light bulb in the lamp was not changed for a week (they asked 3 times).
The room also had to be changed.
Linen was changed daily and towels, but there were problems with cleaning. (didn’t wash the plumbing, didn’t vacuum the carpet)
Service: rather irresponsible and lazy. If you don't ask, they won't do it.

Food: Good, but don't expect anything fancy. drinks are a problem. Wine with cocktails is even more or less, and beer, for example, is disgusting (like Zhigulevsky). Juices are only chemical.
Spa:
everything is old, the paint in the hammam is falling off the ceiling. one of the times knocked out traffic jams in the steam room - it was unpleasant. no one noticed anything until we went out, almost breaking our nose in the dark, and they didn’t say that such a problem.
The territory of the hotel and the sea:
Were in the off season, but the beach and the sea seemed very pleasant. clean, fine light sand.
Swimming pool and other in the same shabby condition.
Output!
The hotel is very average, far from 5 *. It is better to go to the neighboring (right behind the fence) RIU hotel, the quality will be much better.
You can say that there will be a paid visit to the bathhouse and hammam, unlike El Mouradi, which we fell for....
BUT, in fact, it will be easier to pay a little for visiting the bathhouse and hammam in RIU and live in comfort.