Шикарный отель с незначительными нюансами Great hotel with minor quirks

Good day, gentlemen-tourists! Tired of the last year.... I didn’t even imagine that in Tunisia in this hotel I would get a lot of pleasant impressions! In my thoughts, the word is spinning - PARADISE! We can say that, apparently with God's help, I chose this beautiful hotel. The beautiful architecture of the hotel itself is very impressive, the presence of natural stone, marble and other magnificent materials fill the huge lobby of the hotel, its bars and restaurants. The staff is very professional, mostly bothering tourists with intrusive conversations…. as I have seen before, while if you sit in the bar they offer drinks and snacks themselves, always with a smile on their face and an attentive attitude! I visited the hotel from May 7 to May 16.2017. therefore, of course, the hotel was still not working at full capacity, there were not very many tourists, which made it possible to avoid unnecessary fuss, tourists were added on weekends. I would like to note that it is possible to slightly improve the vegetation of the hotel area, if possible, and maintain more order on the beach, in the sense that on its right side there are removed straw umbrellas (from the previous season), new ones were installed with us... but it seemed to me a little chaotic and not very smooth. A great idea and a luxurious restaurant right on the beach, but the view from it to the sea is limited by a chain-link mesh and a wooden fence was partially visible... from past periods, apparently the mesh and the fence will probably be removed in the future. At the same time, both my mother and I noticed that the hotel's beach was the cleanest compared to others, guarded from all sides. The beach is long and wide, the entry into the sea is beautiful. The restaurants were delighted with excellent food, drinks and snacks, a very chic assortment. The restaurant staff made a very pleasant impression, but there is a tiny remark: often the main manager of the hotel apparently dined in the restaurant - an imposing pleasant man, sometimes in the company of lady managers and the following situation was repeated: tables where tourists ate (not all) stood on floor stands for bottles with ice, very respectable with a beautiful napkin, at the moment when the waiter came, as a rule it was the same aged man, maybe the main waiter picked up at the table with tourists such a stand and running put it to the table with the hotel management..... I guess I need to talk to the staff on this topic, since I was unpleasant that they were taking away the stand from my table and putting the Boss, with all respect and sympathy for him. It is unacceptable to do so. The same thing happened in the a la carte restaurant, my mother and I were at the birthday party of a Russian friend Anna, and the same Boss came into the restaurant in the company of another man, they sat down at the table next to us. There was a bottle holder near our table and it was immediately picked up by the same older waiter, who stretched out in front of the Boss, pouring drinks for him. We felt like second class people. Then he brought us another coaster, but the mood was no longer the same, why the waiter didn’t immediately bring him another coaster - it’s not clear, I suppose it shouldn’t be like that. I noticed a little disdain for Russian tourists, all from the same male waiter who looks like he is 50 years old....with bald patches - once at lunch I put a branch with dates in a bowl of soup, since there were a lot of these plates, but I didn’t see the other, he came up and with his hand transferred my branch to another plate, and took this one..... I think it’s also unacceptable to take food from the client’s plate with your hands, even if he thought that I took the plate incorrectly... there were few people and there were enough soup tureens....This is an absolute trifle, I didn’t say anything to him, but after that I didn’t even want to say hello to him....Who has read this far. . . they find out that the hotel rooms are chic, brand new and beautiful, an excellent water supply system and a powerful sewage system....which does not even seem to imply congestion....I consider this very important, everything is thought out to the smallest detail, once the socket in the room failed - it is possible that it was my fault..... It was fixed immediately after the call. Animation - very, very pleasant, very symtic and friendly all the guys. The head of animation Mukhamed personally approached and asked what he liked and what he would like to improve - very nice, told him that we do exercises in the morning on the grass, play volleyball, attend evening programs, but I wanted to improve the musical assortment. I won the BINGO hookah lottery, I brought it home! There were minor shortcomings in the work of DJ Yasin, I would like to wish him improvements - the music was sometimes monotonous, there were few chic musical hits in the repertoire, and although very pleasant, sometimes there was a lot of Tunisian music, I think if tourists had done at least 40 for dancing minutes of a selection of European music hits, a sample is the Radio 7 music channel on 7 hills in Russia, or the music that plays in Russia on the music channel Europe +, then the delight would be endless for all tourists....since I think the musical accompaniment is of tremendous importance, I would like to note the professionalism of the shev-animator DINO - his dances, excellent knowledge of the Russian language! Cool jokes and exclamations of o-la-la during charging led everyone to indescribable delight..... I almost forgot about the pianist and violinist. Every day they play in the hall - just great....violinist or pianist. . . sometimes she sat and listened in splendid isolation (mother did not particularly like this kind of music) Velikoleino!! ! The hotel is slightly upfront, with a discount for small flaws…. 5 + + !!!!!! Great!!! !