deceive people

Written: 7 august 2018
Travel time: 2 — 13 july 2018
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 2.0
Food: 3.0
Amenities: 3.0
People are just a nightmare
Here people are so fooled (deceived)
???????
All people who come from Germany booking 5 ?? hotel
They are all settled in a terrible four
Referring to the fact that they ordered it, although everyone ordered 5 stars.
For example, our family, two adults and a child, gave 2500 € in 11 days
And they all have about the same price.
Just a nightmare????????
Everyone swears but it's pointless
The management doesn't want to do anything.
Reception staff is good, because they are not to blame for anything
But the LADY who is the manager is just a typical German, does not even try to help all the poor people
She just doesn't care, it seems to me that she is with them in one connection with the authorities
Do people actually cry? with small children, sitting on suitcases, with older elderly people, but they don't care.
In the end, all in 4.
So we are here now.
Nightmare??????????????
The food is disgusting
The first time we have not been on vacation with this faced

Chicken ??? ? first day with hair
We didn’t eat anything, but came to the room to finish the remaining sandwiches ????
So what’s also funny is: : you have to have breakfast and dinner at 4, and 5 eats everything completely different in assortment
We went the next day and asked first for good
Give at least the child to eat at 5 there at least there are french fries (we have problems the child eats very badly (not all))
We offered them to pay extra, if the child was not hungry, but they are not.
This LADY said that the food is the same ??????????? ? what a liar
Everything is different
People don't go here
Translated automatically from Russian. View original