The hotel does not correspond to the declared star rating

Written: 12 june 2019
Travel time: 6 — 12 june 2019
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 5.0
Cleanliness: 3.0
Food: 5.0
Amenities: 4.0
We settled late in the evening on June 6 on the 2nd floor of the hotel, as it turned out in unfinished rooms. In our room there was no hot water, hair dryer, TV, bedside tables, this is not counting the floor and walls smeared with construction mud. There was no light in the corridor of the 2nd floor, dirt on the floor right at the door, wires sticking out of the ceiling. Someone in the room did not have sockets, bed linen... So we were still lucky ???? . The next day, after the scandals, everyone was moved to normal rooms. We just don't have a hanger bar in the closet. For 6 days of rest, they didn’t limit her... Although they said 100 times, a man came to measure something, left... Now they say they don’t understand Russian . . ??? ? Even funny. Cleaning in the rooms is terrible, as they say, they only squeal with a rag along the aisles. They don’t wash anything in the bathroom, they take away dirty towels, they don’t give new ones, they don’t report toilet paper themselves, I myself found a room where paper and other means are, and took it to my room. Some bought in the store. . . So there are no stars here. . 5* hotel was given a long time ago, when it was purely for the Turks. Women were relaxing on the roof by the pool (now it is closed). The men are down by the pool. This pool is the only working one with three slides. For children, the pool is not a working fountain, but it may be so conceived.
On the beach passage under the highway through the tunnel. The beach is pebbly, there is some sand. The entrance to the sea is bad, go into the special. shoes or along the ladder from the pier. On the pier, sometimes there is a "traffic jam"... Since there is only one staircase for both going down and going up. There are sun loungers with mattresses, a stool - a table and one common canopy. There is a bar on the beach: coffee, tea, beer, water and other drinks. Behind the bar there is a toilet, shower, dressing room, but it is sooooo dirty.
In short, the sun, the sea - it's wonderful!

Wi-Fi is free, we have it on the 3rd floor right in the room... I don’t know on other floors, but everyone is sitting in the lobby...
There are places for breakfast in the dining room, as everyone gets up at different times. At lunch and dinner. . . full of ass in some places.... You have to come when the first wave of people is gone. . . ??? ? just such a feeling... As if people had never seen food. But all sorts of sweets are eaten first and almost never replenished. That is, people eat peaches, plums... I only saw them on people's plates (they take 8 pieces each). Delicious Turkish sweets are also taken apart instantly. By the pool in the bar they cook on the grill, I recommend that you first see what is there? Chicken fillet, wings, pork, fish. . . This is not in the dining room. . . They cut watermelons??? ? by the pool. . . But a lot of unripe ones. From fruits there are always apples and oranges. Water is always available, in refrigerators... You can take it to the beach and on excursions freely. Very slippery floors in the lobby on floor 1 B. . . By the pool. It was raining (and it's just that everyone walks around wet) the woman fell to pieces... She broke her glasses, I don't know her legs... There is a spa on floor 2B. Hamam and sauna are free of charge at any time while it is open. But the hamam was connected somehow incorrectly or there is not enough voltage or something else... The stones do not heat up... Only the sauna works. Massage for money. There is no sports hall, none of the declared billiards, no table tennis... In general, there is something entertaining going on in the hotel, but information is O!! ! No information brochures about the hotel were given either... There is nothing special around the hotel. There are a few small shops a little further away, behind the hotel there is a cheaper shop and a market of three fruit vendors. . . Haggle!!!
Across the road there is a bridge-bus stop towards the center of Konakli and Alanya. . . There is movement there. . . By the way, Alanya has a gorgeous sandy beach. . . You can go there.
In short, you can live, but not luxury 5*!!! ! You need to focus on 3 *... we fell for the special. the offer, the favorable price was. . . I won't go here again. . . ??? ? We went on an excursion to Green Canon - a beautiful place. Excursion from the Biblio Globe about nothing. . . The girl was silent all the way on the bus, three other guides spoke on the yacht. . in English, German, French. . . Ours silently sat on the stern and used the phone. . . $50 per minute excursion... I hope the information will be useful! Have a nice holiday!
Translated automatically from Russian. View original