отвратительный отель disgusting hotel

as it now turns out, judging by the reviews, we were lucky that it was the end of May. when we entered the room, I was surprised that there was no trash can, refrigerator, dryer on the balcony for things, hangers in the closet, the phone didn’t work, there was no kettle, there were no mugs in the room either, it’s still 5 * withered, so it’s all there a priori must be! I went down to the reception, I tell them, they blink their eyes with incomprehension, like I'm an idiot, I approached them. in principle, they don’t provide clothes dryers, in the end, hang it as you’re lucky, on the balcony stone itself (as we had on the 7th floor), I asked at least to put a refrigerator and a trash can, because I really need them. it was about 3 pm, yes yes yes, now everything will be, I’m waiting, waiting, zero . . I’m going down again, and again only promises, this girl at the reception, in my opinion, is a little out of her mind, she looks at you with her eyes wide and no reaction, she spreads her arms, how much I drive, I meet this for the first time . . I came up four times, no result, as a result I caught one of the service personnel on the floor the next day, they immediately dragged some kind of old refrigerator that didn’t work, I come up again, they change , doesn’t work again, in the end I tell them, maybe I’m a fool, but it doesn’t work either! as a result, the third one was brought as after the homeless all dirty, smelly, with cracks, to put something there - not to respect yourself, but there were no other options . .
bathroom accessories, toilet paper were never delivered by themselves, we had to ask for everything ourselves.
guard beach, there is a pier, on which you have to take a queue already in the sea to get out of it, respectively, on the descent too, I tell the security that you need to put the second descent, one on the rise, the second on the descent, of course, he does not understand anything or pretends . .

the dining room is a completely different story... as she wrote the queue girl as in besieged Leningrad! it is so humiliating to stand in line with a plate for every kind of food! what is this anyway? ? they immediately grab everything from incredible greed in large quantities, then everything flies into the trash! this is how you can not be afraid of God to do this with food... and naturally, no one replenishes anything when something ends. at first, only 2 stood for ice cream, because there was a small queue, even upon our arrival, and then I just considered it a humiliation to stand in line for 40 minutes, we didn’t stand anymore. to sit down for dinner at the table, it is necessary to take the tables by storm right before the opening! In general, you feel like just some kind of hungry pig! and it is very humiliating how the poor people stand in line in our time!
on the second day of settlement, I approached the representatives of the library globe, there were three of them sitting there, we will try to decide, come to us later, etc. , of course, they don’t care at all! but he ran after every tourist asking for excursions! and after this I didn’t even want to take anything from them, because. When I need something, they didn't move! excursions are much cheaper in any agencies outside the hotel, they will also make a discount.
elevators are also a different story . . you stand and wait for 10 minutes, in the end you had to go up to the 7th floor on foot, because there are only 3 of them for the whole hotel, one of which periodically did not work!
once we look one table was removed, it turned out that water was dripping from above and the ceiling in the dining room was about to collapse, and there the whole hotel was in such a state!
just an aftertaste of it all. no tourist I have spoken to will ever return to this hotel!