Испорченный отпуск ruined vacation

I'm sorry this review will be long. I would like to fully convey the service and amenities of this hotel. We lived in the Mimosa building. Elevator with broken glass and torn floors. The room is average, more or less freshly renovated, the furniture and furnishings are decent enough. The room upon arrival was very dusty, on the walls dried corpses of mosquitoes. Pillows are very old, crumpled filler inside.
For a long time they could not understand from where the constant clatter and roar was coming from overhead, because our room is on the 5th floor, it is the last one. And this is where the hotel stands out. . .
On the roof of the building there is a playground, tennis court, football, etc. There is no soundproofing at all, you can hear everything, every rustle, not to mention the children endlessly running along the corridors. The beach is a stone, the sunset is of course still that attraction. Very dirty, cigarette butts, rubbish. The beds are very old. Sun loungers in the understanding of the hotel are dirty rags stretched over a metal frame. Dirty everywhere. Toilets are a total mess. Like at the railway station in Soviet times. There is a lot of chlorine in the pools, they can be found by smell. Stray cats. Food is basically food and food. You won't be hungry, but you won't enjoy eating either. The floor in the dining room is apparently washed very rarely. Yes, there are often no places to eat. You have to come back several times to find a free seat. A lot of people, extremely uncomfortable everywhere. Just crowds, children, carriages. I want to pay special attention to the staff. Our maid was an extremely uneducated and completely tactless woman. She did not understand Russian or English. I could enter the room without knocking. Don't ask anything to start doing something. And after I refused to take the rose from my bouquet, which was in the room, she, judging by the emotional speech, probably cursed me. I kept forgetting to put toilet paper in. Towels are in short supply. The staff in general are just people who eat on holidaymakers. There were of course a few very sympathetic and friendly, but mostly terrible attitude. There was no iron in the room or in the building for self ironing. The service is paid, in order to get this service you still need to run around and look. Then a man comes and unceremoniously shakes things out of a special package, inspects and takes them away. I have to bring two dresses in 4 hours! One dress didn't look like it had been ironed. And the second one was simply ruined, there was a stain on the back, and it was ironed without turning it out, leaving numerous white stripes from the iron. The dress was new. I tried to make a complaint about this, but after a 40-minute marathon from one counter to another, then I was sent to another floor altogether, then the reception again. I gave up. There is a disdainful attitude towards Russian-speaking people here, the reception is always crowded, and you had to wait a long time, but if English-speaking tourists came, they were served in priority. Mini bar periodically forgot to replenish. At the end, they gave out a questionnaire to fill out, that's just how to fill it out, there are no writing utensils in the room. Honestly, we sat out the last few days in order to leave as soon as possible.