Rested with a family (2 adults and 1 child a year and a half). The hotel in general is not bad, but there are fives much better. Repairs in the hotel are already worn out, the corners of the walls are broken off somewhere, tiles are broken somewhere, glass is broken, etc. , minor jambs that generally spoil the overall look.
… More ▾
Rested with a family (2 adults and 1 child a year and a half).
The hotel in general is not bad, but there are fives much better.
Repairs in the hotel are already worn out, the corners of the walls are broken off somewhere, tiles are broken somewhere, glass is broken, etc. , minor jambs that generally spoil the overall look. The seams on the wallpaper diverge in many places around the hotel.
Cleaning leaves much to be desired. There is always dirt on the floor, on the balcony they often forgot to clean it. Hygiene items were constantly forgotten to put. In the end, I had to go and complain.
The beach is also not so good. To take a place in the "house of Bali", I had to get up at 7 in the morning, then there were no places and there were only places by the pool. We read that it seems that they should remove things if someone books sunbeds, but unfortunately this was not the case.
The only thing that is truly top notch is the food. Delicious, varied, always beautiful presentation.
For children, a good amusement park and children's swings are literally on every corner.
Personally, I do not consider this hotel for a second visit.
The hotel in general is not bad, but there are fives much better.
Repairs in the hotel are already worn out, the corners of the walls are broken off somewhere, tiles are broken somewhere, glass is broken, etc. , minor jambs that generally spoil the overall look. The seams on the wallpaper diverge in many places around the hotel.
Cleaning leaves much to be desired. There is always dirt on the floor, on the balcony they often forgot to clean it. Hygiene items were constantly forgotten to put. In the end, I had to go and complain.
The beach is also not so good. To take a place in the "house of Bali", I had to get up at 7 in the morning, then there were no places and there were only places by the pool. We read that it seems that they should remove things if someone books sunbeds, but unfortunately this was not the case.
The only thing that is truly top notch is the food. Delicious, varied, always beautiful presentation.
For children, a good amusement park and children's swings are literally on every corner.
Personally, I do not consider this hotel for a second visit.
Like
You like
• 8
Show other comments …
I hope that my review will help future vacationers)) 5th time in Turkey. We chose this hotel for a holiday with a group of families - all with children. Settlement was expected, although in the contract, as always, the category of the room is prescribed and the reservation for this date is confirmed in advance.
… More ▾
I hope that my review will help future vacationers))
5th time in Turkey.
We chose this hotel for a holiday with a group of families - all with children. Settlement was expected, although in the contract, as always, the category of the room is prescribed and the reservation for this date is confirmed in advance. It turned out that there were no rooms available. Instead, they offered in another building - the rooms are a little older, but closer to the sea.
I will focus on the disadvantages:
1. Elevators. There seem to be a lot of them, but in order to go up one floor to the restaurant, you have to stand 5-7 minutes in anticipation. I would love to do it on foot if there were wheelchair ramps. As a result, I took the child in my arms, my husband the stroller, and walked up the steep slippery stairs to the restaurant. There is only one exit from the main building towards the sea, again through the elevators.
2. Beach. More specifically, beds. They, one might say, do not exist for so many tourists. The coastline allows you to increase the rows of sunbeds, but there are not even folded sunbeds to take yourself. I also didn’t really like the canopies over the sunbeds - they are very narrow, it turns out that you won’t be able to lie down in the shade, there is always some part of the body in the sun. The condition of mattresses and awnings leaves much to be desired.
Advantages:
1. Kids club (4-11 years old). It's just a bomb. There is a paradise for a child - a great playground in the shade, a lot of animators who come up with something all the time: golf, bowling, relay races, face painting, crafts, T-shirt painting (for a fee), mini disco, and so on.
Lots of attractions for kids.
2. Good green area
The food, as in any 5, is quite varied and for every taste.
These are the biggest drawbacks for me.
5th time in Turkey.
We chose this hotel for a holiday with a group of families - all with children. Settlement was expected, although in the contract, as always, the category of the room is prescribed and the reservation for this date is confirmed in advance. It turned out that there were no rooms available. Instead, they offered in another building - the rooms are a little older, but closer to the sea.
I will focus on the disadvantages:
1. Elevators. There seem to be a lot of them, but in order to go up one floor to the restaurant, you have to stand 5-7 minutes in anticipation. I would love to do it on foot if there were wheelchair ramps. As a result, I took the child in my arms, my husband the stroller, and walked up the steep slippery stairs to the restaurant. There is only one exit from the main building towards the sea, again through the elevators.
2. Beach. More specifically, beds. They, one might say, do not exist for so many tourists. The coastline allows you to increase the rows of sunbeds, but there are not even folded sunbeds to take yourself. I also didn’t really like the canopies over the sunbeds - they are very narrow, it turns out that you won’t be able to lie down in the shade, there is always some part of the body in the sun. The condition of mattresses and awnings leaves much to be desired.
Advantages:
1. Kids club (4-11 years old). It's just a bomb. There is a paradise for a child - a great playground in the shade, a lot of animators who come up with something all the time: golf, bowling, relay races, face painting, crafts, T-shirt painting (for a fee), mini disco, and so on.
Lots of attractions for kids.
2. Good green area
The food, as in any 5, is quite varied and for every taste.
These are the biggest drawbacks for me.
Like
You like
• 12
We have long wanted to visit the hotels of the Dolphin chain. Offered for early booking "Botanic Platinum" with a discount of 80% (! ). When we arrived at the hotel, everything turned out to be quite excellent: an excellent comfortable room, a wonderful view from the window, there is everything you need. In the hotel you feel like the most welcome guest.
… More ▾
We have long wanted to visit the hotels of the Dolphin chain. Offered for early booking "Botanic Platinum" with a discount of 80% (! ).
When we arrived at the hotel, everything turned out to be quite excellent: an excellent comfortable room, a wonderful view from the window, there is everything you need. In the hotel you feel like the most welcome guest.
Oh, and a wonderful restaurant. Perhaps the best restaurant of all in hotels in Turkey. And in addition to it - "a la carte" restaurants (Arabic, Japanese). And everything is FREE! In the Japanese restaurant (it is the smallest) everything is cooked in front of you, they give you a very tasty soup, a variety of sushi, and fried fish, meat and shrimp cooked in front of you. The Arabic restaurant has a lot of national dishes, also very tasty and original. The main restaurant has theme nights every day.
The hotel grounds are wonderful too. For children - game zones "by the last word". Any entertainment, evening shows, programs. Well, a well-groomed comfortable beach, of course.
In general, the hotel is very good. Would recommend to everyone if possible.
In the video - everything is very detailed and clear.
When we arrived at the hotel, everything turned out to be quite excellent: an excellent comfortable room, a wonderful view from the window, there is everything you need. In the hotel you feel like the most welcome guest.
Oh, and a wonderful restaurant. Perhaps the best restaurant of all in hotels in Turkey. And in addition to it - "a la carte" restaurants (Arabic, Japanese). And everything is FREE! In the Japanese restaurant (it is the smallest) everything is cooked in front of you, they give you a very tasty soup, a variety of sushi, and fried fish, meat and shrimp cooked in front of you. The Arabic restaurant has a lot of national dishes, also very tasty and original. The main restaurant has theme nights every day.
The hotel grounds are wonderful too. For children - game zones "by the last word". Any entertainment, evening shows, programs. Well, a well-groomed comfortable beach, of course.
In general, the hotel is very good. Would recommend to everyone if possible.
In the video - everything is very detailed and clear.
Like
You like
• 1
There is very good food, but there are a lot of Russians. Slightly disliked the sunset by the sea, there were very large stones. At first, the first 3 days, we just got used to this hotel, but then, in general, we really liked everything. I did not like the visual appearance very much, when we looked from the sea, it somehow looked poor.
… More ▾
There is very good food, but there are a lot of Russians. Slightly disliked the sunset by the sea, there were very large stones. At first, the first 3 days, we just got used to this hotel, but then, in general, we really liked everything. I did not like the visual appearance very much, when we looked from the sea, it somehow looked poor. There were five of us and we have been to Turkey many times, but everyone was satisfied after the holiday. We did not go outside the hotel. The territory of the hotel during the day it just looks, and in the evening it looked better, beautiful greenery, beautiful nature, quite cozy hotel and compact. The food was 10 out of 10, very tasty. This was probably the most delicious food we have ever had in Turkey for so many years. As well as entertainment at this hotel every night was quite interesting and different. There was live music, many bars where you can relax. Very happy with the entertainment.
Like
You like
• 3
We were a group of five at the beginning of October. It is difficult to enter the sea, a lot of large stones entered the sea from the pier. The beach is cleaned poorly, the tables and sun loungers on the beach remain dirty. The food is good, but only one type of Turkish delight. In bars, all alcoholic drinks are of low quality, liquors, for some reason, are sour with an unnatural aftertaste.
… More ▾
We were a group of five at the beginning of October. It is difficult to enter the sea, a lot of large stones entered the sea from the pier. The beach is cleaned poorly, the tables and sun loungers on the beach remain dirty. The food is good, but only one type of Turkish delight. In bars, all alcoholic drinks are of low quality, liquors, for some reason, are sour with an unnatural aftertaste. All this applies to the lobby bar, which in other hotels is the face of the hotel. Vitamin bar was not impressed either. Juices are "squeezed out" in advance.
When we checked into the hotel, we were not given a beach bag, when we asked other vacationers on the beach, they were given to the reception when they checked into the hotel, regardless of the number of times they stayed at this hotel, they turned to the reception, we were sent to the guest relations department. There we were told that bags are given only to those who are not the first time in the hotel, that there are boxes and offered to buy. After explanations with the employee of the department and not entirely pleasant, they gave us this ill-fated bag. We were with my grandson and he really wanted his mother to bring a gift from the hotel. Our friends never got it.
The hotel is not a bad lunopark with cars and other attractions.
It's nice that at seven in the morning you can drink a glass of hot milk or coffee on the beach.
Rooms are well cleaned, staff is friendly.
A very nice girl Tanya works in the leather shop at the hotel, she told us all the subtleties of the hotel.
Everything is not bad, but the hotel does not correspond to its status. Not when weren't on the Dolphin network. Were in hotels of a similar price category. But there is no desire in Dolphin yet.
When we checked into the hotel, we were not given a beach bag, when we asked other vacationers on the beach, they were given to the reception when they checked into the hotel, regardless of the number of times they stayed at this hotel, they turned to the reception, we were sent to the guest relations department. There we were told that bags are given only to those who are not the first time in the hotel, that there are boxes and offered to buy. After explanations with the employee of the department and not entirely pleasant, they gave us this ill-fated bag. We were with my grandson and he really wanted his mother to bring a gift from the hotel. Our friends never got it.
The hotel is not a bad lunopark with cars and other attractions.
It's nice that at seven in the morning you can drink a glass of hot milk or coffee on the beach.
Rooms are well cleaned, staff is friendly.
A very nice girl Tanya works in the leather shop at the hotel, she told us all the subtleties of the hotel.
Everything is not bad, but the hotel does not correspond to its status. Not when weren't on the Dolphin network. Were in hotels of a similar price category. But there is no desire in Dolphin yet.
Like
You like
• 17
We stayed at the end of September 2018. This is not the first time in this hotel. Turkish hospitality and cordiality, care))) Service: remember, predict, smile, promptly serve; food: varied, tasty, super desserts, unusual serving; animation: foam party, evening shows, animators do not let you get bored, a lot of entertainment during the day; swimming pools: children's pools, slides, waiters on rollers by the pool, pools are clean, beautiful tents by the pool and the sea; territory: beautiful and very large, in excellent condition.
… More ▾
We stayed at the end of September 2018. This is not the first time in this hotel. Turkish hospitality and cordiality, care)))
Service: remember, predict, smile, promptly serve;
food: varied, tasty, super desserts, unusual serving;
animation: foam party, evening shows, animators do not let you get bored, a lot of entertainment during the day;
swimming pools: children's pools, slides, waiters on rollers by the pool, pools are clean, beautiful tents by the pool and the sea;
territory: beautiful and very large, in excellent condition. Met wonderful people. It was a lot of fun. Only pleasant impressions remained. We will definitely come back to this hotel : )
Service: remember, predict, smile, promptly serve;
food: varied, tasty, super desserts, unusual serving;
animation: foam party, evening shows, animators do not let you get bored, a lot of entertainment during the day;
swimming pools: children's pools, slides, waiters on rollers by the pool, pools are clean, beautiful tents by the pool and the sea;
territory: beautiful and very large, in excellent condition. Met wonderful people. It was a lot of fun. Only pleasant impressions remained. We will definitely come back to this hotel : )
Like
You like
• 7
I'm sorry this review will be long. I would like to fully convey the service and amenities of this hotel. We lived in the Mimosa building. Elevator with broken glass and torn floors. The room is average, more or less freshly renovated, the furniture and furnishings are decent enough. The room upon arrival was very dusty, on the walls dried corpses of mosquitoes.
… More ▾
I'm sorry this review will be long. I would like to fully convey the service and amenities of this hotel. We lived in the Mimosa building. Elevator with broken glass and torn floors. The room is average, more or less freshly renovated, the furniture and furnishings are decent enough. The room upon arrival was very dusty, on the walls dried corpses of mosquitoes. Pillows are very old, crumpled filler inside.
For a long time they could not understand from where the constant clatter and roar was coming from overhead, because our room is on the 5th floor, it is the last one. And this is where the hotel stands out. . .
On the roof of the building there is a playground, tennis court, football, etc. There is no soundproofing at all, you can hear everything, every rustle, not to mention the children endlessly running along the corridors. The beach is a stone, the sunset is of course still that attraction. Very dirty, cigarette butts, rubbish. The beds are very old. Sun loungers in the understanding of the hotel are dirty rags stretched over a metal frame. Dirty everywhere. Toilets are a total mess. Like at the railway station in Soviet times. There is a lot of chlorine in the pools, they can be found by smell. Stray cats. Food is basically food and food. You won't be hungry, but you won't enjoy eating either. The floor in the dining room is apparently washed very rarely. Yes, there are often no places to eat. You have to come back several times to find a free seat. A lot of people, extremely uncomfortable everywhere. Just crowds, children, carriages. I want to pay special attention to the staff. Our maid was an extremely uneducated and completely tactless woman. She did not understand Russian or English. I could enter the room without knocking. Don't ask anything to start doing something. And after I refused to take the rose from my bouquet, which was in the room, she, judging by the emotional speech, probably cursed me. I kept forgetting to put toilet paper in. Towels are in short supply. The staff in general are just people who eat on holidaymakers. There were of course a few very sympathetic and friendly, but mostly terrible attitude. There was no iron in the room or in the building for self ironing. The service is paid, in order to get this service you still need to run around and look. Then a man comes and unceremoniously shakes things out of a special package, inspects and takes them away. I have to bring two dresses in 4 hours! One dress didn't look like it had been ironed. And the second one was simply ruined, there was a stain on the back, and it was ironed without turning it out, leaving numerous white stripes from the iron. The dress was new. I tried to make a complaint about this, but after a 40-minute marathon from one counter to another, then I was sent to another floor altogether, then the reception again. I gave up. There is a disdainful attitude towards Russian-speaking people here, the reception is always crowded, and you had to wait a long time, but if English-speaking tourists came, they were served in priority. Mini bar periodically forgot to replenish. At the end, they gave out a questionnaire to fill out, that's just how to fill it out, there are no writing utensils in the room. Honestly, we sat out the last few days in order to leave as soon as possible.
For a long time they could not understand from where the constant clatter and roar was coming from overhead, because our room is on the 5th floor, it is the last one. And this is where the hotel stands out. . .
On the roof of the building there is a playground, tennis court, football, etc. There is no soundproofing at all, you can hear everything, every rustle, not to mention the children endlessly running along the corridors. The beach is a stone, the sunset is of course still that attraction. Very dirty, cigarette butts, rubbish. The beds are very old. Sun loungers in the understanding of the hotel are dirty rags stretched over a metal frame. Dirty everywhere. Toilets are a total mess. Like at the railway station in Soviet times. There is a lot of chlorine in the pools, they can be found by smell. Stray cats. Food is basically food and food. You won't be hungry, but you won't enjoy eating either. The floor in the dining room is apparently washed very rarely. Yes, there are often no places to eat. You have to come back several times to find a free seat. A lot of people, extremely uncomfortable everywhere. Just crowds, children, carriages. I want to pay special attention to the staff. Our maid was an extremely uneducated and completely tactless woman. She did not understand Russian or English. I could enter the room without knocking. Don't ask anything to start doing something. And after I refused to take the rose from my bouquet, which was in the room, she, judging by the emotional speech, probably cursed me. I kept forgetting to put toilet paper in. Towels are in short supply. The staff in general are just people who eat on holidaymakers. There were of course a few very sympathetic and friendly, but mostly terrible attitude. There was no iron in the room or in the building for self ironing. The service is paid, in order to get this service you still need to run around and look. Then a man comes and unceremoniously shakes things out of a special package, inspects and takes them away. I have to bring two dresses in 4 hours! One dress didn't look like it had been ironed. And the second one was simply ruined, there was a stain on the back, and it was ironed without turning it out, leaving numerous white stripes from the iron. The dress was new. I tried to make a complaint about this, but after a 40-minute marathon from one counter to another, then I was sent to another floor altogether, then the reception again. I gave up. There is a disdainful attitude towards Russian-speaking people here, the reception is always crowded, and you had to wait a long time, but if English-speaking tourists came, they were served in priority. Mini bar periodically forgot to replenish. At the end, they gave out a questionnaire to fill out, that's just how to fill it out, there are no writing utensils in the room. Honestly, we sat out the last few days in order to leave as soon as possible.
Like
You like
• 8
• traveled 6 years ago
I regret that I spent money on a low quality hotel. Do not come here, people will be nervous and in a bad mood. Here in this hotel the main thing is "robbed" of money, but the FU service! ! ! ! ! The hotel is not 5 but 3! ! ! ! !
… More ▾
I regret that I spent money on a low quality hotel. Do not come here, people will be nervous and in a bad mood. Here in this hotel the main thing is "robbed" of money, but the FU service! ! ! ! ! The hotel is not 5 but 3! ! ! ! !
Like
You like
• 2
If you are going to Botanic, be prepared for a stone-pebble beach right away! And without aquashoes, you can hardly walk along the beach! Well, now a little about everything. Flight and transfer - all quickly and without problems. At the airport, I was met by a guide who took us to comfortable buses. Along the way, he told interesting things and gave good advice, thanks to the guide Pasha ???? .
… More ▾
If you are going to Botanic, be prepared for a stone-pebble beach right away! And without aquashoes, you can hardly walk along the beach! Well, now a little about everything. Flight and transfer - all quickly and without problems. At the airport, I was met by a guide who took us to comfortable buses. Along the way, he told interesting things and gave good advice, thanks to the guide Pasha ???? . The check-in was also quick (a bottle of cognac presented at the reception made us attractive in the eyes of the administrator))) The rooms are clean, the beds are modern and comfortable, there is a TV, Wi-Fi, a safe, a refrigerator, an air conditioner, everything is fine! Cleaning every day, towels changed every day, bed every three days. Cosmetics hair dryer bath accessories everything is there! The view is something! A huge well-kept green area where peacocks, squirrels, and some other birds walk. Huge ficuses and palm trees, cacti the thickness of a man, beautifully trimmed rose bushes. The view from the balcony was of the pool and the sea. There are a lot of pools, adult children's and in general for the most masks 30 centimeters deep) a bath with hydromassage. A lot of security, a lot of workers keeping order and cleanliness! And purely indeed everywhere in any nook and cranny you will not find a piece of paper! Lots of cafes, restaurants and bars. The main restaurant where they ate was a large clean beautifully decorated with a wonderful terrace. Food - a huge choice for everyone whether you are a vegan or a butcher) meat, fish, seafood, vegetables, fruits, sweets, everything. Chefs with golden hands work there, that's a fact! Now what upset me a little - the shore is pebbles without slippers or aquashoes, it is very painful to walk, and it is not possible to enter from the shore - strong waves. The children themselves could not go in at all, the sea was knocked down, we adults went to the pier and went down the stairs from it and swam in the sea. The sea is clean turquoise, transparent to the very bottom beautifully! Lots of entertainment for everyone, animations, discos, singers. Vacationers are mostly Ukrainians, Russians, Germans, Turks, but all are decent and above average income! There were no drunks staggering around the territory, everything is calm and without incident! In general, the rest was 9 out of 10 (-1 because of the beach) I will definitely come back here somehow! I recommend as the cleanest and most decent hotel!
Like
You like
• 3
Wonderful hotel with everything you need to have a great rest. Perfect for cooks, varied assortment. Animation every day, shows, fireworks. Everything is worthy. The only thing that spoiled the rest was the shop at the PontoMk hotel. Playing fur experts, they sold a sheepskin coat 2.5 times more expensive.
… More ▾
Wonderful hotel with everything you need to have a great rest. Perfect for cooks, varied assortment. Animation every day, shows, fireworks. Everything is worthy. The only thing that spoiled the rest was the shop at the PontoMk hotel. Playing fur experts, they sold a sheepskin coat 2.5 times more expensive. They categorically refused to return the money. Be careful. Just bandits, 90 rest.
Like
You like
• 5
Show more »
