A hotel where you can't stay.

Written: 13 july 2017
Travel time: 25 june — 3 july 2017
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 2.0
Cleanliness: 1.0
Food: 2.0
Amenities: 3.0
Hotel EFTALIA AQUA RESORT shit is rare. They position themselves as 5* on the ULTRA ALL INK system, but that's not even close to 3*, let alone Ultra. Recently returned from a holiday in this hotel, still can not move away from this holiday. We were a family of 4 people (me, my wife, a boy child 14 years old and a child girl 10 years old), the hotel administration wanted to put us in a regular standard one-room 2-bed room and put 2 folding beds there. After a little swearing and a bribe of $ 80, we were still given a family 2-room suite. The mood was immediately ruined. But, I thought that I would leave, no, it did not work out. We went to a restaurant that is declared as 5 *. Don't believe. In order to sit down in an air-conditioned hall in 30-degree heat, I had to stand over people's heads when they ate for 30 minutes to take a seat. They were not very pleased to eat and we felt disgusting. So, if you didn’t come to the restaurant 30 minutes before opening and didn’t take a queue in front of the door to run in first and take a table at the opening, then you will stand and wait for people above your head, listen to everything they think about you. I don't want to talk about products at all. . There are a lot of fish, meat, salads, and all kinds of pastries, but everything is so tasteless that you just don’t want to eat, and in some cases it’s simply impossible. Again the mood was spoiled. Well, I decided that this is not the most important thing. I went to the room, climbed into the mini bar, hoping to drink a cold beer, but it wasn’t there, except for two types of water (carbonated and not), cola and some other smelly drink, there was nothing else. It turns out that for a 5 * hotel - this is how it should be, as they explained to me at the reception. The next day I came from the beach and found that the room had not been cleaned, empty bottles were falling out of the bins. Was just in shock. I ran to the reception to swear, but it turned out that I only spoiled my nerves, since the receptionist simply made an entry in some sheet and said that there was no one today, they would clean it up tomorrow. This went on for 3 days, until I threw the trash out of the room right into the corridor of the hotel, after which they began to clean the room daily, well, at least take out the trash. But they didn’t replenish the mini bar, just like in other things they didn’t change towels, even if you threw them on the floor. We have to run to the reception again to swear. The swimming pools and the water park that the hotel declares are not suitable for children at all, since the amount of chlorine present in the water leads the child's skin to allergies, at best. Regarding the ULTRA ALL INK power system, in general, the circus is complete. In food establishments, if this is not the main restaurant, you can only eat some kind of hamburger with an incomprehensible inside instead of a cutlet with a piece of tomato and cucumber, drink some incomprehensible drink, which then causes heartburn for half a day, because it is a chemical powder, diluted water. As for alcohol, you can only drink local beer and wine without paying, but it’s impossible for a normal person to drink all these drinks, they just taste disgusting. All other alcohol is only for euros, and even not for small ones. I asked the bartender to make one MAHITO, but when he told me the price of 6 euros, my question immediately was: “Did you mix anything up? ”. As it turned out, he did not mix up anything, and I already decided not to ask about the rest of the prices for alcohol. . In short, together with his wife and children, they were really looking forward to leaving home, and finally, here he is, the long-awaited bus, in which we sat down and went to the airport. Upon arrival at the airport, they discovered that the child had forgotten his mobile phone at the reception on the table. Guide called back to the reception, she was confirmed that the phone is. Upon arrival home, I contacted the reception about handing over the phone to the tour operator's hotel guide, to which I received an answer that they are ready to give the phone back only if the guide has a power of attorney. That's how we rested, I would very much like that such a vacation, our family had the last time.
Translated automatically from Russian. View original