The hotel is not bad, but be prepared that at every step you will be asked for tea. Not pleasant staff, few people speak Russian. Rooms are small but clean. We went from the abstracts of the tour, do not buy from them tours, the beach is much cheaper, and do not go shopping with them, taken to a very expensive store with a very sticky staff.
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The hotel is not bad, but be prepared that at every step you will be asked for tea. Not pleasant staff, few people speak Russian. Rooms are small but clean. We went from the abstracts of the tour, do not buy from them tours, the beach is much cheaper, and do not go shopping with them, taken to a very expensive store with a very sticky staff. No wonder they spent 1 day. On Sunday, near the hotel there is a very large natural market, where you can buy a lot of things at low prices. There are many sunbeds and umbrellas on the beach. As for food, no complaints, a wide range of meat, vegetables, sweets, with fruit a little tight.
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In May 2019, a tour to the Eftalia Aqua hotel was booked through the tour operator Coral Travel. Upon arrival at the hotel, the administrator said that there were no places, that we could complain wherever we wanted, that we could sit in the lobby "until we were blue in the face", but we would not be accommodated.
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In May 2019, a tour to the Eftalia Aqua hotel was booked through the tour operator Coral Travel. Upon arrival at the hotel, the administrator said that there were no places, that we could complain wherever we wanted, that we could sit in the lobby "until we were blue in the face", but we would not be accommodated. They refused to provide a written refusal to move in. As a result, settled in a hotel located 5 km, which is not equivalent.
My child and I chose the Eftalia Aqua hotel because there is a water park on the territory of the hotel and on the beach, the beach line itself is several kilometers away, there are three more hotels of this system nearby and the beach area is one for all. In fact, I had to spend my vacation in a hotel without territory, with one pool and a beach in the form of a bay for kids. The first three days of vacation, we could take the bus to Eftalia Aqua to the beach. They waited for the bus from 15 minutes to 2 hours, then they announced to us that the rules had changed and we should only sit in the hotel in which we settled.
Three times they called the tour operator's hotline with a request to sort out the situation and settle according to the paid conditions, but to no avail. The Coral Travel guide at the Eftalia Aqua Hotel almost sent everyone obscenities, but also refused to accept the claim. It was useless to understand and try to change the situation. You have no idea how many families have been forcibly resettled in this way. When we were taken to hotels from Eftalia beach, we stopped at 5-7 hotels. Some families quarreled at the hotel reception and with the guide (they can be understood), but they were still not settled, and some were promised relocation in a few days.
I conclude that this is a scam and tourists are cashing in by selling more tours than the hotel can accommodate.
My child and I chose the Eftalia Aqua hotel because there is a water park on the territory of the hotel and on the beach, the beach line itself is several kilometers away, there are three more hotels of this system nearby and the beach area is one for all. In fact, I had to spend my vacation in a hotel without territory, with one pool and a beach in the form of a bay for kids. The first three days of vacation, we could take the bus to Eftalia Aqua to the beach. They waited for the bus from 15 minutes to 2 hours, then they announced to us that the rules had changed and we should only sit in the hotel in which we settled.
Three times they called the tour operator's hotline with a request to sort out the situation and settle according to the paid conditions, but to no avail. The Coral Travel guide at the Eftalia Aqua Hotel almost sent everyone obscenities, but also refused to accept the claim. It was useless to understand and try to change the situation. You have no idea how many families have been forcibly resettled in this way. When we were taken to hotels from Eftalia beach, we stopped at 5-7 hotels. Some families quarreled at the hotel reception and with the guide (they can be understood), but they were still not settled, and some were promised relocation in a few days.
I conclude that this is a scam and tourists are cashing in by selling more tours than the hotel can accommodate.
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• 22
Booked a hotel three months in advance. We arrived in a very good mood, but we did not rejoice for long. Upon check-in, we are informed that there are no vacancies, and for an additional fee we will be accommodated in another hotel, which was also cheaper in cost, but for some reason we have to pay extra (80 euros) from each.
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Booked a hotel three months in advance. We arrived in a very good mood, but we did not rejoice for long. Upon check-in, we are informed that there are no vacancies, and for an additional fee we will be accommodated in another hotel, which was also cheaper in cost, but for some reason we have to pay extra (80 euros) from each. With joint efforts and with a very loud scandal up to hysterics, we were nevertheless settled. I don't recommend this hotel to anyone. They cheat, profit, spoil the mood for the whole vacation. Take care of your nerves. Away from such hotels.
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• 6
The tour was bought three months in advance. Upon arrival at the hotel, we are told that there are no places and that we will be moved to another hotel (which costs less) and we also have to pay $ 10 per day. Well, we have a shock and then the showdown began, but at the reception there is a very unpleasant girl who doesn’t even want to hear anything, she really has to move to another hotel with a surcharge.
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The tour was bought three months in advance. Upon arrival at the hotel, we are told that there are no places and that we will be moved to another hotel (which costs less) and we also have to pay $ 10 per day. Well, we have a shock and then the showdown began, but at the reception there is a very unpleasant girl who doesn’t even want to hear anything, she really has to move to another hotel with a surcharge. . . This hotel is not worth going there. The hotel can be given 4 stars, but not 5. Spoiled vacation. I do not recommend.
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We rested with my daughter in early October in this hotel: 1. Check-in: We settled for two days in another hotel (it would be better if we stayed there, even for an additional fee). Two days later they brought us to Eftalia, settled in a dirty room, left the child with suitcases in the room, went to a showdown.
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We rested with my daughter in early October in this hotel:
1. Check-in: We settled for two days in another hotel (it would be better if we stayed there, even for an additional fee). Two days later they brought us to Eftalia, settled in a dirty room, left the child with suitcases in the room, went to a showdown... at the reception they announced that I had been warned about this... there was no point in making a fuss after that... they went to the sea, leaving their suitcases in the corridor, although the room was put in order upon arrival. In the room, the walls were apparently made of cardboard, all the movements of the neighbors were heard, plus they had two children who played builders every evening, apparently, because the roar was incredible, it was simply not possible to relax in the room. At night, drunken Germans were having fun in the corridors and Poles. It’s not easy to wake me up in the middle of the night, but then I just jumped up... once every two hours I just couldn’t stand it, flew out into the corridor and thrashed them so selectively..... silence came immediately, and even among the neighbors....
2. Food: well, here I was just shocked. I’m not picky and didn’t get snickered... but thooooo....I just stood in the middle of this canteen....and again, obscenities, I began to wonder what you can eat here....of course we weren’t hungry....from three rubles food and service is no different....and everywhere there are kilometer-long queues for this food....
3. From the pros animation, interesting evening shows. The beach area is very large, beautiful and well-groomed. Very cool water slides. There is also a cafe on the beach, pizza, ice cream, Dutch waffles, you can drink coffee... Cocktails are all for a fee....7 euros, I had a shock, the first from the fact that I seem to be ultra... and secondly 7 EURO for this swill, there is clearly not imported alcohol....But powdered wine and a drink called beer, as much as you want in dirty, unwashed glasses.
4. Sea. Many in the reviews noted poor entry into the sea and a huge number of stones, yes it is, you can even hurt your legs. But the Russian resourceful guys. . . we found a wonderful entry into the sea on the left side of the underground exit, how to go to the Water Sports tent. There, in fact, only Russians rested, which was very pleasing).
Never in my life have I wanted to go home the way I did after this wonderful vacation..... I almost forgot, the most indelible impression was left by our tour guide from Sanmar Semyon. I won’t delay it for a long time, but as soon as our guide found out that we have already taken several sightseeing tours via the Internet, and not from him, he wished us a good rest so, through his teeth....that I was speechless....In general, I jinxed with..... a)))) )))))))
Peace, goodness and excellent rest to all, BUT ONLY NOT IN THIS HOTEL).
1. Check-in: We settled for two days in another hotel (it would be better if we stayed there, even for an additional fee). Two days later they brought us to Eftalia, settled in a dirty room, left the child with suitcases in the room, went to a showdown... at the reception they announced that I had been warned about this... there was no point in making a fuss after that... they went to the sea, leaving their suitcases in the corridor, although the room was put in order upon arrival. In the room, the walls were apparently made of cardboard, all the movements of the neighbors were heard, plus they had two children who played builders every evening, apparently, because the roar was incredible, it was simply not possible to relax in the room. At night, drunken Germans were having fun in the corridors and Poles. It’s not easy to wake me up in the middle of the night, but then I just jumped up... once every two hours I just couldn’t stand it, flew out into the corridor and thrashed them so selectively..... silence came immediately, and even among the neighbors....
2. Food: well, here I was just shocked. I’m not picky and didn’t get snickered... but thooooo....I just stood in the middle of this canteen....and again, obscenities, I began to wonder what you can eat here....of course we weren’t hungry....from three rubles food and service is no different....and everywhere there are kilometer-long queues for this food....
3. From the pros animation, interesting evening shows. The beach area is very large, beautiful and well-groomed. Very cool water slides. There is also a cafe on the beach, pizza, ice cream, Dutch waffles, you can drink coffee... Cocktails are all for a fee....7 euros, I had a shock, the first from the fact that I seem to be ultra... and secondly 7 EURO for this swill, there is clearly not imported alcohol....But powdered wine and a drink called beer, as much as you want in dirty, unwashed glasses.
4. Sea. Many in the reviews noted poor entry into the sea and a huge number of stones, yes it is, you can even hurt your legs. But the Russian resourceful guys. . . we found a wonderful entry into the sea on the left side of the underground exit, how to go to the Water Sports tent. There, in fact, only Russians rested, which was very pleasing).
Never in my life have I wanted to go home the way I did after this wonderful vacation..... I almost forgot, the most indelible impression was left by our tour guide from Sanmar Semyon. I won’t delay it for a long time, but as soon as our guide found out that we have already taken several sightseeing tours via the Internet, and not from him, he wished us a good rest so, through his teeth....that I was speechless....In general, I jinxed with..... a)))) )))))))
Peace, goodness and excellent rest to all, BUT ONLY NOT IN THIS HOTEL).
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• 35
• traveled 6 years ago
We stayed at the hotel for 7 days with my husband and daughter. Liked the area of the hotel. Very big, well-groomed. Super cool slides. Good kitchen. The first days you want to try everything, but in the last days you can’t even look at the food. Everywhere is clean. Both the hotel and the beach are constantly cleaned.
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We stayed at the hotel for 7 days with my husband and daughter. Liked the area of the hotel. Very big, well-groomed. Super cool slides. Good kitchen. The first days you want to try everything, but in the last days you can’t even look at the food. Everywhere is clean. Both the hotel and the beach are constantly cleaned. The sea is clean and warm. But minus, there are big stones. Although the travel agent said that the beaches were pebbly and sandy, I still had to buy slippers for swimming. Otherwise, you may be injured. 80% of holidaymakers in the hotel are British, Germans, Poles, Turks, Dutch. Russian percent 15, Ukrainians, probably 5. Good numbers are given, of course, to Western Europeans. Russians, Ukrainians are settled in bungalows. These are small rooms where three people can hardly fit. But the hotel administration managed to accommodate a family of 4 people from Russia in such a room. We arrived at the hotel at 6 am and marinated until 2 pm. True, after about an hour they gave out bracelets so that we could eat in a restaurant. Who does not want to wait until 14.00 or who is not satisfied with the bungalow room, can pay $ 100 and be accommodated in a large room, but in another Eftalia Marin hotel. The Russian-speaking girl at the reception kindly offers this option. Some gave up and paid, we refused. They checked the room to make sure everything was in order, otherwise they can then pull off a fine. Some hangers were broken, the phone didn't work. We immediately reported this to the reception. The hangers were replaced, the phone was taken for repair. In general, the procedure for settling is terrible and this is a big minus. The next day, at a meeting with the guide, many began to complain about the problem with settling, but the guide began to assure that August is the peak season, a large influx of vacationers, so such situations occur, and smoothly turned the conversation to another topic, trying to sell various excursions. In a word, I liked everything, except for the procedure for settling. After this, I can not give the hotel a high rating and it is unlikely that I will come to it again.
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• 39
! ! Upon arrival we were accommodated in a room under the roof ...the heat is incredible! The room has a plastic ceiling! The linen is all in yellow spots, in 10 days they have never changed! ! ! ! ! The walls are just made of plaster partitions, you can hear every word of the neighbors. At the expense of food, eat a lot but queues for miles everywhere.
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! ! Upon arrival we were accommodated in a room under the roof ...the heat is incredible! The room has a plastic ceiling! The linen is all in yellow spots, in 10 days they have never changed! ! ! ! ! The walls are just made of plaster partitions, you can hear every word of the neighbors. At the expense of food, eat a lot but queues for miles everywhere. Alcohol only beer and wine are free, cocktails for 7 euros! And we were most disappointed by the sea ....very dirty, the children spent most of the hour in the pool and water park, which is really cool. The area is very beautiful and well considered. This hotel pulls on 3 *, not on 5 *.
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Nice hotel with both pros and cons. The overall impression is good, and now in more detail. In my opinion, one of the main disadvantages of this hotel is the rooms, it doesn’t matter to someone, but, alas, we were not among them, we didn’t like the fact that the rooms are too cheap, furniture, interior, textiles, everything is very budgetary, there is no feeling that You live in a 5* hotel, maximum 3*.
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Nice hotel with both pros and cons.
The overall impression is good, and now in more detail. In my opinion, one of the main disadvantages of this hotel is the rooms, it doesn’t matter to someone, but, alas, we were not among them, we didn’t like the fact that the rooms are too cheap, furniture, interior, textiles, everything is very budgetary, there is no feeling that You live in a 5* hotel, maximum 3*.
https://www. youtube. com/watch? v=9Ty8S9BKXBQ Video review of the number
Also, I didn’t really like the fact that Wi-Fi works very poorly during the season, some tourists write that there were no problems with this in October, but apparently in the season (we were at the hotel in July), the equipment obviously can’t cope.
Of the pluses, I can note the water park, that's what really pleased me, the slides on the territory of the hotel itself are not very interesting, but everything is just fine on the beach.
Another plus is the territory of Eftalia Island, it is large, there are many pools, bars, there are very cozy bungalows, but they are paid $ 18 per day, but if you come after dinner, you can take them for free.
The beach itself is about 1 km long.
Someone complains that the entrance is rocky, yes, it is, but for us it was not a problem, if you eat with children, then you just need to look where there are not so many stones, this is exactly where the bungalows are, we swam there, stones there is almost none in that place.
I also liked the food, everything is standard as in any 5 in Turkey, meat (not much), chicken (many and in different forms), fish (local), halal sausage, sweets in abundance, vegetables, fruits. There are also many places on the beach where you can eat burgers, pizza, hot dogs, ice cream and waffles. But it all works on time, if I'm not mistaken, from 10 am to 4 pm + -2 hours. ))
Summing up, I can say that in general the hotel is good, but if you go to this Eftalia hotel chain, then it is better to buy tours in Ocean or Marine.
https://www. youtube. com/watch? v=a4MzVi6TB2k
Detailed Hotel Review
(link to my video on youtube)
The overall impression is good, and now in more detail. In my opinion, one of the main disadvantages of this hotel is the rooms, it doesn’t matter to someone, but, alas, we were not among them, we didn’t like the fact that the rooms are too cheap, furniture, interior, textiles, everything is very budgetary, there is no feeling that You live in a 5* hotel, maximum 3*.
https://www. youtube. com/watch? v=9Ty8S9BKXBQ Video review of the number
Also, I didn’t really like the fact that Wi-Fi works very poorly during the season, some tourists write that there were no problems with this in October, but apparently in the season (we were at the hotel in July), the equipment obviously can’t cope.
Of the pluses, I can note the water park, that's what really pleased me, the slides on the territory of the hotel itself are not very interesting, but everything is just fine on the beach.
Another plus is the territory of Eftalia Island, it is large, there are many pools, bars, there are very cozy bungalows, but they are paid $ 18 per day, but if you come after dinner, you can take them for free.
The beach itself is about 1 km long.
Someone complains that the entrance is rocky, yes, it is, but for us it was not a problem, if you eat with children, then you just need to look where there are not so many stones, this is exactly where the bungalows are, we swam there, stones there is almost none in that place.
I also liked the food, everything is standard as in any 5 in Turkey, meat (not much), chicken (many and in different forms), fish (local), halal sausage, sweets in abundance, vegetables, fruits. There are also many places on the beach where you can eat burgers, pizza, hot dogs, ice cream and waffles. But it all works on time, if I'm not mistaken, from 10 am to 4 pm + -2 hours. ))
Summing up, I can say that in general the hotel is good, but if you go to this Eftalia hotel chain, then it is better to buy tours in Ocean or Marine.
https://www. youtube. com/watch? v=a4MzVi6TB2k
Detailed Hotel Review
(link to my video on youtube)
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• 6
We chose the hotel based on reviews, but it looks like the reviews are paid. Check-in at the hotel from 12 to 14. We arrived at 10.00 and the hotel administrators begin to impose relocation to another hotel, supposedly cooler. And pay quite a bit. We refused. We were technically sent to wait 14 hours. We arrived with 2 families.
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We chose the hotel based on reviews, but it looks like the reviews are paid.
Check-in at the hotel from 12 to 14. We arrived at 10.00 and the hotel administrators begin to impose relocation to another hotel, supposedly cooler. And pay quite a bit. We refused. We were technically sent to wait 14 hours. We arrived with 2 families. By persuasion, the second family was moved to the wrong place for which it was paid. But without additional payments. Placed. After 3 days, it turned out that the outerwear-jackets of 4 people were missing. There are no cameras, no one knows anything. You didn’t bring them. There were good photos of evidence. The pictures taken were waiting for us to agree to pay extra and move.
There are a huge number of people. Free food. Pizza and other amenities are handed out from one o'clock to 16. If it is, it usually ends before 14 o'clock. And before distribution and after all this already costs money. Defending those huge lines in the sun and sometimes being left without sweets when paying for a super all inclusive 5 plus is nonsense! Sometimes while resettlement is taking place, you can snatch something. The beach by the sea turns out to be three hotels. There are slides with queues and food with queues. For a more comfortable stay, pay extra!
Room cleaning is trash.
The room can also be cleaned by 15 o'clock. To move with a mop. They forget to change the towels. The refrigerator is replenished after 3 times. They forget to give shampoo and soap. Until you catch the cleaning lady with the cart and pick up what you need, you can stay without it.
If you run, jump and take queues everywhere, then you can enjoy everything. The kitchen is a separate poem. At 14.00 already the plates are taken away from the hands and driven out. The food is also 3. You can even rate it closer to 2. So it is better to think whether to go there or not. We won't go again!
Check-in at the hotel from 12 to 14. We arrived at 10.00 and the hotel administrators begin to impose relocation to another hotel, supposedly cooler. And pay quite a bit. We refused. We were technically sent to wait 14 hours. We arrived with 2 families. By persuasion, the second family was moved to the wrong place for which it was paid. But without additional payments. Placed. After 3 days, it turned out that the outerwear-jackets of 4 people were missing. There are no cameras, no one knows anything. You didn’t bring them. There were good photos of evidence. The pictures taken were waiting for us to agree to pay extra and move.
There are a huge number of people. Free food. Pizza and other amenities are handed out from one o'clock to 16. If it is, it usually ends before 14 o'clock. And before distribution and after all this already costs money. Defending those huge lines in the sun and sometimes being left without sweets when paying for a super all inclusive 5 plus is nonsense! Sometimes while resettlement is taking place, you can snatch something. The beach by the sea turns out to be three hotels. There are slides with queues and food with queues. For a more comfortable stay, pay extra!
Room cleaning is trash.
The room can also be cleaned by 15 o'clock. To move with a mop. They forget to change the towels. The refrigerator is replenished after 3 times. They forget to give shampoo and soap. Until you catch the cleaning lady with the cart and pick up what you need, you can stay without it.
If you run, jump and take queues everywhere, then you can enjoy everything. The kitchen is a separate poem. At 14.00 already the plates are taken away from the hands and driven out. The food is also 3. You can even rate it closer to 2. So it is better to think whether to go there or not. We won't go again!
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• 25
We chose just the Resort, but they have a $100 system to move to another aqua! There is no place type. Full of slides, food.... but the food is not very good quality. Chicken in different forms)) why this hotel was awarded 5 * is not clear. 2 rivers flow nearby. After 10 am the water is muddy like in Anapa. Beach chairs are dirty.
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We chose just the Resort, but they have a $100 system to move to another aqua! There is no place type. Full of slides, food.... but the food is not very good quality. Chicken in different forms)) why this hotel was awarded 5 * is not clear. 2 rivers flow nearby. After 10 am the water is muddy like in Anapa. Beach chairs are dirty. The entrance to the sea is rocky and if you swim far, then there are also stones like reefs. . so we went swimming a few times. A lot of Turks. They are like locusts. Where they do not appear, everyone is swept away. . . one stands in line on the hills. . . as a result, they miss them on the 10th - their own)) Reserve of the restaurant ((same story. . . you come to sign up at 9. . . but there are no places. . . they write down their trip in advance. We were in Asian, I didn’t like it. . I liked Italian. horror. They spat and smeared the middle with their dirty mop. . . I washed it myself with javel because the child is small. The shower and toilet for 21 days have never been washed. . . I myself)) Sheets and bedspreads with holes, unpleasant. Air conditioning is inexplicable. . . horror. . . it seemed that the air smelled of dust. . dismantled-black mucus and dirt like soot. Sometimes they gave an old watermelon. . . once in the morning I put it on a plate, and all 5 pieces had the taste of an old rag. . . There is no normal sausage at all - cardboard in different forms. But there is always something to choose from. Fruit has always been in abundance, pleases. Kittens - there is a house with cats behind the hotel, the Germans and other Europeans dragged these poor tiny kittens that recently appeared also by the throat. . . that the cat's mother abandoned them. . . what is this area for? Kittens last week of our holiday were already in a very bad condition. . . one is half dead. Animation at the hotel only children's mini disco. - fine. Animation at sea exc. The price is clearly too high for the hotel. . I will not advise.
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