3 star service + pay extra for a lot

Written: 14 june 2018
Travel time: 2 june — 2 july 2018
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 2.0
Cleanliness: 3.0
Food: 2.0
Amenities: 6.0
We chose the hotel based on reviews, but it looks like the reviews are paid.
Check-in at the hotel from 12 to 14. We arrived at 10.00 and the hotel administrators begin to impose relocation to another hotel, supposedly cooler. And pay quite a bit. We refused. We were technically sent to wait 14 hours. We arrived with 2 families. By persuasion, the second family was moved to the wrong place for which it was paid. But without additional payments. Placed. After 3 days, it turned out that the outerwear-jackets of 4 people were missing. There are no cameras, no one knows anything. You didn’t bring them. There were good photos of evidence. The pictures taken were waiting for us to agree to pay extra and move.
There are a huge number of people. Free food. Pizza and other amenities are handed out from one o'clock to 16. If it is, it usually ends before 14 o'clock. And before distribution and after all this already costs money. Defending those huge lines in the sun and sometimes being left without sweets when paying for a super all inclusive 5 plus is nonsense! Sometimes while resettlement is taking place, you can snatch something. The beach by the sea turns out to be three hotels. There are slides with queues and food with queues. For a more comfortable stay, pay extra!

Room cleaning is trash.
The room can also be cleaned by 15 o'clock. To move with a mop. They forget to change the towels. The refrigerator is replenished after 3 times. They forget to give shampoo and soap. Until you catch the cleaning lady with the cart and pick up what you need, you can stay without it.
If you run, jump and take queues everywhere, then you can enjoy everything. The kitchen is a separate poem. At 14.00 already the plates are taken away from the hands and driven out. The food is also 3. You can even rate it closer to 2. So it is better to think whether to go there or not. We won't go again!
Translated automatically from Russian. View original