Наш долгожданный отдых был испорчен Our long awaited vacation was ruined

Initially, we stopped at Eftalia Splash. We arrived at the hotel at 9 o'clock in the morning, check-in at 14.00. At the reception, we were offered to move to Marin for an additional fee - $ 10 per day (for two). We refused, to which the answer was: "Well, look at the number now, maybe you'll change your mind. " We were settled at about 13.00 in a separate 2-storey building with several rooms. To tell you the truth, the room looked like a staff room, not a 5* hotel. We decided not to flog the fever, wait until the next morning and tell the guide that we do not like the room (in general, as we were advised to do in this case by the representative of the tour company). The next morning, during a meeting with the guide, we informed him that we were not satisfied with the room and that the standard room looked different in the pictures. After talking with the reception, the guide told us that there were no rooms, and that our room was a stardant room. And he offered us to move to Marin, praising him in every possible way.
Well, we decided and the next morning with a surcharge of $ 50 (we had 10 nights left) we moved.
The hotel disappointed us! Outwardly beautiful picture, but inside the service is terrible.

BEACH
The beach is not cleaned: the sunbeds are not washed, the guy who should give out mattresses without a tip does not want to do anything. With us, a woman wiped the sunbed with a napkin, and he stood and looked at her. But for a tip, he brought mattresses, wiped them (albeit with some dubious dirty rag) and even occupied sunbeds (apparently by prior arrangement). The sand on the beach is full of gobies, dogs and cats walk around. With us, even one cat was doing its business under someone's sunbed (buried, but still). Remains of food and glasses are removed extremely rarely (we spent 3 hours lying next to someone's left half-eaten burgers). Reusable plastic cups are very worn and yellowed. In addition, they are washed very poorly, once I got caught with a trace of lipstick).
Entry into the sea is pebbly, it is only 1 meter, but since the waves are strong enough, you can lightly hit them. It is better to use aquashoes.
FOOD IN THE HOTEL: the main drawback is the small selection of meat dishes. Either 1 or 2 types of meat and then queues of 30-40 people. As for alcohol: it's just non-alcoholic. The bartender without a tip pours very little, but as soon as he receives the coveted dollar, the "portion" immediately increases.
CLEANING IN THE ROOM: towels and bed linen are changed every 2 days. Cleaning is mediocre: they threw out the garbage, shook out and rinsed the ashtray, made the bed. That's all cleaning. The floors were never swept during the whole stay. The bedside table was wiped down when it was already sticky. This despite the fact that we left the dollar.

Animation only on the beach, near the hotel it is not. Generally...

And I almost forgot: the towels that are issued to the beach are almost all full of holes or frayed.
I do not recommend this hotel, especially for such a price...Alas, the holiday was ruined.