Our long awaited vacation.

Written: 24 june 2011
Travel time: 4 — 14 june 2011
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 4.0
Cleanliness: 2.0
Food: 7.0
Amenities: 6.0
Everything is in order. We went to Turkey through the Anex tour, together with our son, who is five years old. Met and delivered well. It's an hour and a half drive from the airport to the hotel, a stop for 15 minutes near a store with rather high prices, of course, they didn't buy anything. We arrived at the hotel at about eight in the evening, immediately settled in and went to dinner. There were no problems with the check-in; we had a room with a view of the surroundings, if you want a view of the sea, then take it in advance, because. You will have to pay $30 per day. The room is nice and big. Standard room two beds double and single, chair bed, coffee table. a closet only for hangers, and put things in a cabinet under the TV on two shelves. Not enough space for things. Wine and fruits were brought on the second day after the reminder. The floors were washed on the fourth day after Irina called the reception at 7070. Bedding is changed every three days, towels every day. The room has a kettle, tea, coffee, sugar. And bathroom accessories that report not regularly. There is no dress code in the restaurant. They go to eat in whatever they have to. There is a lot of food, but it becomes boring in a week because there is no variety in cooking. Meat daily beef, chicken, turkey, fish, etc. We didn't eat salads. Don't stay hungry. During the day, you can not go to a restaurant for lunch. food all day is in the snack bar near the pools, in the bar by the slides shawarma and cakes with various fillings. Watermelons and melons, oranges and apples, apricots and peaches all day long. Strawberries were about six times but in large quantities. Ice cream is very tasty from 12-17.00, cotton candy from 16-17.00 sweets from 12-17.00 white chocolate fondue was twice. In short, there are no problems with food, even the fact that in cooking they don’t really strain themselves hungry. Problem with first courses. The hotel is very beautiful, but the staff is clearly not enough. Tables are not cleared in the restaurant. Around the pools they don’t clean at all, the grates where the water drains are black from dirt, the sides of the pool are black from plaque and the tables are not wiped. Sun loungers near the pools are not comfortable with armrests and without mattresses, there is rubbish in the pool at the bottom and in the children's too. Most of the sunbeds around the pool were broken. On the pantone by the sea, the sun loungers are excellent soft, there is also a tatami. I had to get up at 5.45 to get a good seat. Three slides, not very clean. Pantone is good, children swim in circles or vests immediately deep, the water is clear. The beach is not big, sand with small pebbles and the water is not very clean, constantly muddy. Baths in the spa are free, but Russian does not work, only Turkish. I will say right away do not be fooled by the persuasion of the agent to go to the Turkish bath. Were not liked. A lot of people and the hotel for the same price but individually. Beach towels are issued on cards in the spa from 8.00. Well done animators, different games during the day. In the evening after the children's disco in the amphi theater every day a different show program. Disco at 23.00 for adults. Good kids club, big. Animators Yana and Alex entertain the kids all day long.
Conclusion: the hotel is very beautiful in the shape of a butterfly, the territory is small and not very well-groomed, the staff must be taught politeness and smiling. And most importantly, everything should shine with cleanliness, at least start cleaning up the territory. And then the hotel will be at the highest level.
But we won't go there again.
Translated automatically from Russian. View original