This is the first ruined vacation in my life! Although I often rest in different countries. Including Turkey. Turkey was always chosen because of comfort and service. But this time we were very disappointed.
We came to celebrate my friend. We were 11 people from Moscow, Rostov and Munich. We chose a hotel for a long time and here it is a long-awaited meeting. ) We arrived first, friends from Rostov followed us, the next day from Munich.
They settled us on the -3rd floor in a single bed. On a single bed (my husband and I are under 2 meters tall). And they stubbornly argued that it was a double). Our friend was in the basement overlooking the earth embankment. NO! "
The next day, our Germans arrived and....voila! A friend who had a double, but he lived alone was settled in a beautiful room with a large bed) When we came with these facts to the administration, they told us directly that they did not expect such an international companies)) And they said: "Well, then change numbers! ")
Then there were many more "pleasant" moments: you can’t move tables (although the Turks at the neighboring tables all moved tables), a la carte restaurants cost 15 euros for everyone, and we are 30, well, just a boorish attitude, although we used many paid services hotel, left good tips and drank only their own alcohol.
The representative woman after she stood up for us the next day was FIRED!!!
Representatives of Pegasus in this hotel are simply brazenly deceiving people and being rude.
We are shocked by the attitude and to be honest, we just don’t want to go to Turkey anymore. Although we understand that these are the problems of this particular hotel. It’s a pity! (
The rest is tolerable, but not 5 stars. The food is very average (comparable to other fives in Turkey). The rooms inside are beautiful. The territory is small, but well-groomed. There are almost no sun loungers. The sea is clean, but only from the pier.
I do not rule out that this is due to the end of the season, but tourists should not suffer because of this.
We came to celebrate my friend. We were 11 people from Moscow, Rostov and Munich. We chose a hotel for a long time and here it is a long-awaited meeting. ) We arrived first, friends from Rostov followed us, the next day from Munich.
They settled us on the -3rd floor in a single bed. On a single bed (my husband and I are under 2 meters tall). And they stubbornly argued that it was a double). Our friend was in the basement overlooking the earth embankment. NO! "
The next day, our Germans arrived and....voila! A friend who had a double, but he lived alone was settled in a beautiful room with a large bed) When we came with these facts to the administration, they told us directly that they did not expect such an international companies)) And they said: "Well, then change numbers! ")
Then there were many more "pleasant" moments: you can’t move tables (although the Turks at the neighboring tables all moved tables), a la carte restaurants cost 15 euros for everyone, and we are 30, well, just a boorish attitude, although we used many paid services hotel, left good tips and drank only their own alcohol.
The representative woman after she stood up for us the next day was FIRED!!!
Representatives of Pegasus in this hotel are simply brazenly deceiving people and being rude.
We are shocked by the attitude and to be honest, we just don’t want to go to Turkey anymore. Although we understand that these are the problems of this particular hotel. It’s a pity! (
The rest is tolerable, but not 5 stars. The food is very average (comparable to other fives in Turkey). The rooms inside are beautiful. The territory is small, but well-groomed. There are almost no sun loungers. The sea is clean, but only from the pier.
I do not rule out that this is due to the end of the season, but tourists should not suffer because of this.
Translated automatically from Russian. View original
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