Испорчен отпуск! Отель НЕРАБОЧИЙ! Vacation ruined! The hotel is NOT WORKING!

A must read for anyone who doesn't want to ruin their vacation. The hotel is declared as 5 *. This is not true! The owners of the hotel are cheating and are essentially scammers claiming this place as a 5 star hotel. Many even 3 stars. 1 star for the room with beds and another one for the food. From everything that is described on their site and on others, you will get a room with a facelift and some food. Everyone who goes to All - he is not here! This is a hostel! So, throw things in the room, drink coffee and go on excursions or walk around Alanya. The territory is running, not well-groomed. The pools are working, the bar has cheap analogues of cola, fanta, sprite, cocoa powder. Exactly at 22-00 everything is closed, the lights go out. Even retirees get bored. Music played at lunch and that's it! There is no animation, the girl who is supposed to entertain the children does not know Russian, she is Turkish and goes there for beauty, shows her outfits. The DJ sleeps all the time. In the evening they went to Alanya to nightclubs, paid, took with them some tourists for $ 15 per person. for the entrance.
The hotel is dirty, rubbish everywhere, old trash cans are with cigarette butts, dust on the doors and windows. No one washes the stained-glass windows, they are stained with fingerprints in the sun. The children's area is not open. Slides: the coating on the slides peeled off, the swimsuit was torn, the child tore his thighs to the blood. The handrails for descending into the pool stagger, very flimsy. The ceiling collapsed in the right wing of the building on the ground floor. The plumbing in the bathroom is broken, sewerage pulls from the washbasin. Cleaning every 4 days, symbolic - take out the trash. Shampoo and soap requested. The air conditioner is regulated by the employees themselves, during the day it almost does not pull, no matter how you turn the regulator on the wall. TV - only a couple of Russian channels.
On the beach, sun loungers cannot be pulled closer to the sea; you sit on towels if you need to watch the bathing children. A young couple left things on the trestle bed, went for a swim, on their return they did not find 2 mobile phones, they saw how the beach employee was adjusting their trestle bed. The police came, the guys on the trail. day left this hotel. Personally, I lost my sunglasses and another woman. There is no alcohol, and you don’t feel like drinking here, the atmosphere is depressingly dull so much that you want to run away from there or not leave the room at all. Mineral water is poured into plastic cups, they won't give you a bottle - the owner swears. They took 4 cups and poured them into a bottle to somehow save themselves from heartburn. From food there was heartburn on the third day. Evening chicken will certainly appear in morning salads with mayonnaise. More or less fed when the Turkish delegation arrived. And even the bar worked while the Turks played dice and sat near the bar.

The toilets are dirty throughout the territory, the toilets are all in the city, without exaggeration, there is no paper, there is water on the floor. Absolutely nothing pleased. Before dinner, we didn’t turn on the lights around the hotel, we always walked along the dark corridors, the children were scared, it felt like you were in an abandoned castle. It was terrifying to meet someone than to go by yourself. Savings and disrespectful attitude of staff and owners to guests in everything.
In order to somehow entertain themselves, in the evening they wandered along the beach, looked at the discos of neighboring hotels. Reception: boors, will not help you with any question, the Internet does not work even for money. The guide never saw, got through the third time. On the request to change the hotel received the answer: I have already given the information to someone from your hotel, go and ask. To change a room with a view of the sea and the pools - an additional charge of $ 50. The phrase does not work here: as you set yourself up, so be it. No matter how hard we tried, we failed.
Vacation ruined. This is actually a DONE HOTEL! You can go if your ticket is from the factory and costs 10% of the cost, and then... Take money with you so that you can go to Alanya in the afternoon or on excursions. Konakli is a village, outside the hotel you can only walk around the market and a small park nearby, it takes 7-10 minutes to drive to Alanya. There were mosquitoes. By the way, in Alanya itself there is another hotel of this Grand Bayar chain - 4 *. So, it's better to choose it than this abandoned place. It is very strange that it is not in the tops of the worst hotels in Alanya. The tour cost us $1200 for 8 nights. For that kind of money, you can easily find a good hotel in Alanya itself, there are a lot of them!