Horror if they settle near the road

Written: 2 december 2018
Travel time: 9 — 19 september 2018
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 7.0
Cleanliness: 7.0
Food: 9.0
Amenities: 9.0
We rested in the period from 09/09/2018 to 09/19/2018, the three of us: me, my wife and a daughter of 5 years old. Very spoiled the impression of the hotel the first night of rest, although in general I liked the hotel. But I want to tell you more about this. We arrived around midnight and were put into a room on the third floor, which was quite tidy, but... there was a 120 cm wide double bed where we had to sleep with my wife. Another bed was 80cm wide for my daughter. There was also a small folding chair. To be honest, I have never seen double beds of this width anywhere, and this is also a 5-star hotel! I must say that the hotel is located between the sea and the road - the Antalya-Alanya highway, the rooms are in 3-storey houses, the balconies overlook the sea, and the doors of the rooms are in the opposite direction, which is generally very successful. But the last 2-3 rows of houses near the freeway is the finish line. Our house was the closest to the highway, 15 meters maximum. So okay, just that, there was absolutely no soundproofing in the room itself, there was a gap of 5 centimeters under the door, in addition, the sound from passing cars was amplified by the echo. Personally, when I lay on the bed, I had the impression that the cars were driving right over my head.
We immediately demanded to be moved to another room, to which the staff said that this is now impossible, come in the morning, we will talk. The only concession was that the folding armchair was covered with an additional set of linen. As a result, despite a very difficult day on the road, at night my wife and I managed to sleep for a maximum of 3 hours.
In the morning, our strength was very undermined, and without swearing, we simply demanded to be moved to a room with a normal 2-bed. The most interesting thing is that they also objected and hinted that, they say, we want a lot and that this is an absolutely standard bed. As a result, we were given key cards for two rooms so that we could look for ourselves. Both were with a bed 150 cm wide, one was also in a cottage near the road, the second was in the second row from the road, partly blocked by another house. When we asked for a room away from the road, they said yes it would, but let's stay one more night in the same room. And we can only move once. I stated that there was no question of any nights in the same room, and in the end we moved into another room on the same day on the 2nd line from the road, by the way, also on the 3rd floor. Of course, you can also hear cars, which you need to get used to, but at least several times less.

The most interesting thing is that the hotel is generally good, the territory, although small, is very well thought out, the food is delicious and varied, the staff is quite friendly, the Ala carte restaurant is also very good. We would happily recommend this hotel to friends or come back ourselves next year. But the first impression was unceremoniously and irrevocably spoiled, and it can no longer be changed. How much we traveled and lived near the road, but never in a room with such terrible soundproofing. But there were quite a lot of free rooms with a normal bed. This is confirmed not only by observations, but also by how easily we were relocated. Most likely this is either a desire to make money on the settlement or just human stupidity. As a result - do not recommend!
Translated automatically from Russian. View original