Не очень Not good

They stayed at Hedef Resort Spa from May 19.2017 to May 01.2017. When ordering a tour through Coral Travel, there was a fraud, because under the name of one hotel on the site there were photos of another hotel (hotel chain), namely photos of the Hedef Beach Resort Spa hotel. The difference in these hotels in the years of construction. The first is 2004, the second is 2012. Naturally, when we were placed in another hotel that did not match the photos, we were shocked. In the bathroom, dust was falling from the door, the socket was pulled out in the same place in the bathroom, instead of a curtain, the bath was half covered with glass, so when you wash, water splashes on the floor. I had to move closer to the crane, which is not convenient. The water in the sink barely ran and was cold. I then understood what was the matter, it was necessary to clean the filter, but I could not unscrew it with my hands. Made a request at the reception. Of course no one came. After 6 days, he accidentally caught a passing plumber and asked to unscrew the filter. He stood and watched me clean it. The plumber wanted to take the filter with him, said that it was necessary to change it, if he had given it away, I think he would not have seen it until the very end of the holiday... I cleaned it and the water flowed with normal pressure and more hot water appeared. In the bathroom, the water also did not flow well from the tap, the filter was clogged, but it flowed normally from the shower head, so I didn’t bother, everything was fine. The TVs in this hotel turned out to be from the last century, square 3 by 4. And I took a portable disk with films with me, I thought, when there was nothing to do, I would look. But it broke off, because it is impossible to connect it to this junk, when it was made, there were also no computers)))). Towels changed every day is a plus. Bed linen was not changed once during the two weeks of stay - a nightmare. Cleaned up very badly. In the bathroom, as the dust from the rotten door was lying around, I scooped it into the corner with my foot, and remained lying around until the very end. So pretty much everything was cleaned up. Another bug that was very annoying: if someone (the cleaners) opened the room with their electronic key, then you would not get into the room anymore, you had to run to the reception so that it would be re-encoded for you. And we lived on the 3rd floor. To wait for the elevator, you have to stand for 5-10 minutes, so we went up and down on foot. They fed well, I won’t scold, the only fruits were apples and oranges and 2 times watermelon with melon. Although at this time is the season of medlar. In other hotels, both strawberries and cherries were given. Close to the beach, sunbeds are always free. But the sea is not so hot, only for 2 days there was a slight calm, and so all the time there are waves, you can’t swim much. On the beach you could play volleyball in Bocho (I don’t know how this game is called correctly). An animator came, shouted BOCHO, played two games and left, despite the requests of the players. But in general, I won’t say anything bad about the animators, since I didn’t have anything to do with them, but people, especially those with children, were very pleased. We took a two day tour and talked to people from other hotels, they were surprised that we were talking about the hotel. They were all great. So, if you read this review, you can choose whether this hotel suits you or stay in another problem-free hotel, of which there are many and they are not so far away.