In a word, the hotel is a nightmare. 2 points out of 10.

Written: 21 september 2017
Travel time: 16 — 21 september 2017
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
1. No sane staff - inactive reception, lack of maids, intrusive hammam
2. Eternally not working elevator, dirt and stuffiness in it
3. Wi-fi periodically appearing in the lobby bar
4. In the room, mattresses with protruding springs, instead of blankets, waffle towels, filthy floor, dust everywhere, broken chairs on the balcony, a safe for a fee, no declared soap and soap accessories, 3 small pieces of soap were lying right on the sink, which was not replenished, as well as toilet paper (husband had to pick up a couple of rolls from the toilets in the lobby bar, what if the staff does not respond to requests ?! ), the bathroom and toilet are dirty, rust, few hooks in the bathroom, no foot towels or rug in the bathroom, which is why there were constantly dirt and puddles on the floor
5. Towels - do not change, and if they do, they give in red spots
6. Until late at night, poolside music rumbles, there is only one playlist, there is NO animation at all

7. There is only one name from our own “beach” - the entrance and the bottom are rocky, some of the umbrellas are broken, there is no declared bar on the beach either, I had to go to the next one, but it’s further and walking in the heat on the sand is not comme il faut at all
8. Hammam and fitness facilities advertised by the hotel DO NOT WORK
9. It’s disgusting to write about food - the tables are sticky, the dishes are always dirty, the food is cold and monotonous. The cook walks around as if all this shit is being prepared not under his control. What is not eaten today will be served tomorrow, the day after tomorrow, etc. etc. , only they will douse everything from above with an incomprehensible red slurry. An abundance of flies. They even mated on sausages. In short, the appetite kicks off the only way. The vegetables are sluggish, the grass is dirty. There seems to be a lot of desserts for lunch, but they differ only in the color of the dyes, for my taste, complete rubbish. A guy with a broom sometimes walks past the tables, lift it up and wave it past the people who are having dinner, it’s normal for him
10. Free ice cream is handed out with dirty hands, they haven’t heard about gloves here
11. Go to the beach for 20 minutes in the heat, tiring, but there is NO transfer either
12. Opposite our room, the door lock was broken, which is why we had to hear a nasty squeak around the clock without interruptions, they responded to a request to correct the situation from 3 attempts
13. The hotel is far from the market and megamall for walking
Pros: the view from the room, the pool is normal, but the dirt and debris around this plus block, warm and clean sea. Perhaps everything.
And now the attention is the question, where does this viper get 4 stars from ?? ? It sucks, unjustified expectations for a lot of money. I do not advise anyone to be there and believe the positive reviews on the sites, which are probably scribbled by the staff or guides themselves.
Translated automatically from Russian. View original