From the good: the water in the sea was good, warm and pleasant

Written: 27 july 2020
Travel time: 17 — 24 july 2020
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 1.0
Cleanliness: 1.0
Food: 10.0
Amenities: 4.0
In general, we had a flight from Boryspil at 6 in the morning, and we arrived at the hotel at about 11, settled us at the beginning of the third. As we crossed the threshold of the hotel, the main entrance approached the reception desk, there was no one, they stood for about 10 minutes, a queue of tourists or Turks who wanted to relax, who arrived after me, had already gathered behind me. The young lady who came to the reception first began to serve them, although they were behind me, so I stood for another 20 minutes. just contemplating it all. They took the documents, finally, ours, began to enter data into the computer, they said they would not settle in the next hour, wait like. No one offered water, for example, from the road or where the toilet is and where you can walk here in the hotel and see something. All this had to be discovered by ourselves. Because when you first get to this hotel, it is not very clear where everything is, especially in this hotel. Those who have been there will understand what I mean.
We learned about the dinner by chance that it had already begun, no one invited us to it. Although for good they should tell and explain everything, show hospitality. But this did not happen on arrival and was not throughout the rest. As a result, upon arrival from lunch, we were still not settled, but their fellow Turks already felt normal under the air conditioner in the room. Although let me remind you that they arrived after us. In general, the staff of this hotel did not delight me, did not lead me very much. The whole rest we were on our own, they have a hell of a question. We interrogated the room already on the 3rd day, so that they would clean it, although it can hardly be called cleaning. There is not even a brush in the toilet, for example, and as I noticed during the entire rest of 7 days, they never washed it for 2 cleanings. Towels and bedding were also not changed, initially everything was stained, the pillows smelled bad. We were provided with one blanket for three, if you can call it that, a blanket with a hole. When I asked for more, they ignored us.
It’s a different story about food, the Turks fly up, talked on their own, and they put everything in the right amount, and if I asked for not one, but three chicken legs, for example, immediately on myself and the child, so as not to run 3 times, for example, they started to resent something there that I take a lot, the same with watermelon, and when they cut some kind of cake, by the way, not bad, I came up and asked for 3 pieces at once - for myself, my husband and child, so I was a little between the eyes this saucer did not fly once. But their whole mountains normally impose everything. It certainly amazed me. There is not much food in general, it is better not to eat semi-finished sausages and sausages, this is something terrible. It seems to me that we have the cheapest sausage and it tastes better. We tried to feed sausage to a cat that came up to us, so he didn’t even eat it. In principle, there was something tasty, but in general, so-so, you can hold out for a week. But the downside is, for example, dinner, which lasts only 2 hours, if you come half an hour before it ends, you will go back hungry, for example, the Turks vacationing with us, for example, all raked out and in large quantities, although then half is then on the table, and they leave . It is better to come from the very beginning of lunch or dinner. For example, the grilled meat was not enough for us when we arrived 40 minutes later. from the start of dinner and they started to give these terrible convenience foods. At my request to cut a fresh watermelon, because we wanted more, they said that there was no more. Although they give it three times a day.

This is the first time I've been to such a hotel with such an attitude of staff towards vacationers. Animators were good, tried. The mini disco was good. There are not enough sun loungers on the beach, back to back. At depth and in some places under water, stones, fish bite, bit me to the blood. Of course, walking from the room to the beach is another test, especially if you are with a baby in a stroller. The stroller had to be left at the reception, they took it only when they went to the city. There are a million steps, slippery and narrow, in the transition to the sea of ​ ​ generally different heights, the first time I almost fell. And my husband twisted his leg on the eve of the trip and was “very happy” with so many steps, considering that you still need to drag the child on yourself. In general, anyone who has a child in a stroller or problems with his leg, I do not advise you to go here to rest. And I don't recommend this hotel at all. 4 * is not about him at all, here there will be a lot of 2 *. Good staff, of course, there are a couple of people, but this does not greatly smooth the situation and the impression of the hotel.
Of the good - warm water in the sea, working air conditioning in the room, hot water was all the time. Perhaps that's all.
Also, regarding the guide that we came across from Join Up, I want to leave a review. Brazen liar and boor! He does everything so that he exclusively earns and has his own benefit. For example, we did not buy a tour on a yacht from him, he talked to me on the back of his head, and licked those who bought or were going to buy from head to toe. Well, it’s all the same to me, but the day came on the eve of the departure, we couldn’t get information on the departure from him, he just froze from us, didn’t answer Viber neither to me nor to my travel agent, from whom I bought the tour! And already at half past eleven in the evening, he deigned to send all the same time of departure and transfer. And we have a transfer the next morning at 7:00. He sat behind me, telling other people who had just arrived, selling their tours, that the hotel gives something like a ration with them, if the flight is like we have in the morning, for example, and they don’t have time for breakfast. But in fact, in the evening I began to explain and convey the words of the guide to the girl from the reception, she directed me to the dining room, where they told me that they don’t do this and they don’t have a container at all. In principle, I don’t care, but I have a child who will not wait until we arrive home and sit down to eat, but somehow I don’t want to buy a sandwich at the airport for 10 euros. In general, they offered to put us sandwiches with us, we agreed. In the morning as they saw those sandwiches. Just half a loaf of bread is cut lengthwise, and inside is cucumber, tomato and feta. I asked the guide if it was normal that he said that they give breakfast with them, and the hotel didn’t sleep at all, to which he replied - oh, well, each hotel has its own system.
Think carefully before going to this hotel, if I could rewind time, I would have paid extra and ended up in another hotel.
Translated automatically from Russian. View original