Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
4.0
Amenities:
6.0
We rested in this hotel with children in May 2019. I really do not recommend going to this hotel for the current price.
First, about the pros: Large, fairly well-kept area. Large and clean pool. Close to the sea. Good animation. The kids club did a good job. You can even eat at night. Good snack bar.
Now about the shortcomings (and they are significant): I'll start with the number. The rooms are "tired" even very much. A blanket is a waffle holey or torn towel enlarged 5-7 times. Many people didn't even realize it was a blanket (heard the front desk asking). Cleaning is a whole other issue. Cleaned in a day (no jokes). I was told so at the front desk. The issue is resolved by 1 dollar on days when cleaning is not scheduled. You just need to look for a cleaning lady and tell her what to clean in the room (the staff does not speak either Russian or English). For six nights, the sheets were not changed at all.
They filled the old crumpled one (((The most interesting incident was when the do not disturb button was on (we decided not to go to breakfast in the morning) the cleaning lady persistently knocked on us and shouted something (she was shouting in Turkish). After I opened the door, she showed me a mop and they say, like, go out, I'll clean it up. I tried to explain to her in different languages for 10 minutes that we were sleeping and that the red button was on. It turned out only through Google translator "send her" in Turkish. At the reception, this issue with cleaning did not The answer was like, well, such 5 stars, well, such an Ultra all-inclusive.
Food: Generally good. Of course, it does not reach the "Ultra", but still they were not hungry. Many complained in the comments that if they did not have time to take something, they would not deliver it. In fact, due to the large number of tourists, they simply did not have time to deliver quickly. You just had to wait 5-10 minutes and everything was updated.
I had to go and check several times. Very good snack bar. A lot of everything. We went there instead of breakfast. There are fewer people.
In general, the verdict. I chose the hotel myself. It was as if they hinted to me that it was not worth it, but I bought it in the photo. I absolutely do not recommend. Even to those who say: "Yes, I don't care about the hotel, I'm not going to hang around there. So I would like to spend the night" Thanks to this hotel, I realized that the service decides a lot. This is definitely not 5 * and not Ultra all inclusive. I advise travel agents to be more persistent in dissuading people from this hotel. He spoils the impression of Turkey very much.
P. S. I almost forgot. Didn't like Anex Tour and Azur Air. Flight delays in both directions. There were delays in the hotel as well. Almost three hours at airports with children (even without children) is difficult. Plus, the old boards (as an engineer working for Boeing) do not inspire confidence.
First, about the pros: Large, fairly well-kept area. Large and clean pool. Close to the sea. Good animation. The kids club did a good job. You can even eat at night. Good snack bar.
Now about the shortcomings (and they are significant): I'll start with the number. The rooms are "tired" even very much. A blanket is a waffle holey or torn towel enlarged 5-7 times. Many people didn't even realize it was a blanket (heard the front desk asking). Cleaning is a whole other issue. Cleaned in a day (no jokes). I was told so at the front desk. The issue is resolved by 1 dollar on days when cleaning is not scheduled. You just need to look for a cleaning lady and tell her what to clean in the room (the staff does not speak either Russian or English). For six nights, the sheets were not changed at all.
They filled the old crumpled one (((The most interesting incident was when the do not disturb button was on (we decided not to go to breakfast in the morning) the cleaning lady persistently knocked on us and shouted something (she was shouting in Turkish). After I opened the door, she showed me a mop and they say, like, go out, I'll clean it up. I tried to explain to her in different languages for 10 minutes that we were sleeping and that the red button was on. It turned out only through Google translator "send her" in Turkish. At the reception, this issue with cleaning did not The answer was like, well, such 5 stars, well, such an Ultra all-inclusive.
Food: Generally good. Of course, it does not reach the "Ultra", but still they were not hungry. Many complained in the comments that if they did not have time to take something, they would not deliver it. In fact, due to the large number of tourists, they simply did not have time to deliver quickly. You just had to wait 5-10 minutes and everything was updated.
I had to go and check several times. Very good snack bar. A lot of everything. We went there instead of breakfast. There are fewer people.
In general, the verdict. I chose the hotel myself. It was as if they hinted to me that it was not worth it, but I bought it in the photo. I absolutely do not recommend. Even to those who say: "Yes, I don't care about the hotel, I'm not going to hang around there. So I would like to spend the night" Thanks to this hotel, I realized that the service decides a lot. This is definitely not 5 * and not Ultra all inclusive. I advise travel agents to be more persistent in dissuading people from this hotel. He spoils the impression of Turkey very much.
P. S. I almost forgot. Didn't like Anex Tour and Azur Air. Flight delays in both directions. There were delays in the hotel as well. Almost three hours at airports with children (even without children) is difficult. Plus, the old boards (as an engineer working for Boeing) do not inspire confidence.
Translated automatically from Russian. View original
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