Terrible hotel!

Written: 30 august 2019
Travel time: 20 — 27 august 2019
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 2.0
Amenities: 4.0
The other day we returned from the M. C ARANCIA RESORT HOTEL. Claimed 5*, actually MAXIMUM 3*!! ! The only plus of the hotel is the first line, I also thought the animation! But! On the last day, to say that she disappointed me is to say nothing! . . For several years we have been going to Turkey 2 times a year, I have never seen such a DISGUSTING hotel!

ROOM:
Plumbing not working, sewerage smell. The air conditioners don't work. One person can fit on the balcony, as there is a broken table and the restaurant's air conditioners are hanging, from which there is a terrible smell of fish and rotten chicken! There is also an interior door that connects with the neighbor's room, the audibility is colossal! Towels and bed linen are dirty! I'll even explain why: they lay them out on the dirty carpet near the elevator! (video available)

NUTRITION:
If you find a clean plate or cup in a restaurant, consider yourself lucky!

) From food every day the same thing (chicken, turkey, mashed potatoes, rice, pasta, vegetables) There is no variety in food. In order for a child to take pancakes for breakfast, you need to stand in line for 25 minutes. Queues everywhere, even for spaghetti, the cooks can't cope!

SERVICE STAFF:
Here I am, trying to find the words for a very long time! They can safely (for no reason) send in Turkish, especially if you are Russian! I had such a situation when the cook began to send and cover a man who simply added a tomato to the dish! . . His happiness that the man does not understand the Turkish language! And then there are those who openly offer in the presence of children in the evening ....although no one gave a reason to these scumbags!

Well, on the road!

ANIMATORS:

On the last evening before leaving, my child has a DR. In 3 days!! ! before that, I arrange with the animators to congratulate the child on the minidisco. By the way, you have to pay for every "sneeze" in this a la 5 * hotel!
They announced the amount to me and said: there will be a cake, candles, balls and 3-4 fireworks! Ok, I immediately paid, and I also give them my cake candles (fireworks) brought from Moscow. On the birthday, the minidisco has already begun, but the child is not congratulated! I was confronted with a fact: there are no balloons, no fireworks, there will be only a cake! After long conversations, they found the balloons, no fireworks. When the conversation turned to them to return the money for the fireworks, the animation director started yelling soooo, as if he was the victim! He said that he could return $ 3))) - is it really money, compared to how much I paid .. ! I went on the principle: “Return! “So they couldn’t do that either!! ! Scammers!! ! We decided to get rich on the children's DR!

Yes, I also forgot to add that they stole (you can’t name it differently in this situation) my two cake fireworks! ...

I tried to describe briefly, without a mat (so as not to be blocked) about the M. C ARANCIA RESORT HOTEL.
Translated automatically from Russian. View original