Without a scandal, no one will lift a finger ...

Written: 9 august 2018
Travel time: 27 july — 2 august 2018
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 2.0
Cleanliness: 3.0
Food: 5.0
Amenities: 6.0
The correct name is MAYA WORLD BEACH HOTEL. It is located in Okurcalar, not reaching Alanya.
To begin with, there can be no question of 5 *... 3 maximum.
Yes, according to local stories, the hotel was bought out. Last year there was a complete tin, now the owner is trying to transform it, but oh how far they are to 5k.
We arrived at the hotel at 9 am. They found where to wash and change clothes, they allowed us to use the restaurant from the moment we checked in (and on the day of check-out we left at 18:50, the room was vacated at 12, we could also wash, change and use the pool and restaurant).

Settlement: Although the season, but people leave earlier. Until 14:00, until they themselves came up three times, no one was going to settle us. Around 14:30 we got tired of waiting, as those who arrived after us were already settled, we reminded ourselves again, and, lo and behold, our room is ready. From the photo you can see - the hotel itself has 6 floors and there is a 2-story extension nearby. Here we were taken to this viper... Standard room 2 + 1 (child). In the room, you can only walk sideways between the furniture. there is 1 double bed and a folding bed is attached next to it (you can’t put it aside, because you can’t go to the balcony). It's clearly economical. To my claims, the person who helped bring the suitcases (by the way, they will meet you upon check-in, they will carry the suitcases from the bus to the reception and from the reception to the room, and when you check out, be prepared to carry them everywhere on your own) said that this is the standard. I went to resent at the reception. They wove the same thing. But seeing my mood, they asked me to wait until tomorrow, the room will be free and I can move. I called the travel agent, she wrote them a letter. Went to the hotel guide. They also promised him tomorrow.
On the first day we found a sea of ​ ​ friends. Do you know why? Due to the fact that we were not the only ones who wanted to move from the viper to a normal room. People quarreled, wrote complaints. It helped, but not many on the same day. Mostly tomorrow or the day after tomorrow. In our room, the sound of plates being sorted out was constantly heard from the kitchen. The windows overlooked a Muslim hotel and we listened to their music almost all day long. There was no soap in the room, especially shampoo (even where we were moved, there was no shampoo). There was no cleaning for two days. The pillow at 10 pm was "knocked out" at the reception, the dude constantly confused the tasks given to him by the administrator and instead of a pillow he brought us two sheets. Water was not delivered. But we are still lucky. Many in the room and bathroom had a stink, from 5 in the morning the extractor fan in the kitchen turned on, loud, because of which it was impossible to sleep and the smell was also all in the room. In short, they put almost everyone in the shithole (they can offer an extra charge for your own room and put you right away in a normal one, they didn’t offer us, I heard others). Calculating that you are a sucker, decide that this is the standard, and your standard will be sold again. There was a case when a mother and son came to 1 + 1, and they were settled in a room with a double bed) or a 2 + 2 family - settled in a room with a double bed + one folding bed. They scratched them about the fact that the operator sells the same number twice, they are not to blame and will solve this problem tomorrow. What will the family do until tomorrow?
The hotel replied to my travel agent that we were accommodated in a standard room, but smaller in size (isn't this economy? ). I didn't give up. I went to the sea, to the pool, to the restaurant through the reception. The next day, I was offered a better room in a new 6-storey building, but the balcony just went out onto the roof of the restaurant under the hotel (the horse's move : ) the standard is the same). I refused and they promised me the next day to offer several rooms with sea views to choose from. I agreed to the first one. On the 3rd floor, overlooking the sea, with a normal 2-bed and 1-bed and more space. Soap in the shower and in the bathroom. There is no shampoo. Cleaning only if you put a request on the handle. Dryers are not available on all balconies, get ready to dry your towels by simply hanging them on the balcony.
It is better not to hand over towels in the evening, but come in the morning and change. Since there was a case - I came, they gave me wet towels and said that the dryer had broken. Having laid them out, we realized that no one had washed them, they are handing out those that they handed over yesterday.

Food. Cheeses are all salty. I think because if they are not eaten, they put them back in the brine and serve them again tomorrow. Side dishes - pasta, spaghetti, rice. Once there was mashed potatoes, a couple of times village potatoes and once french fries. Sausage, sausages - soy. Like rubber. There was fish every day. Fried and stewed. I don’t know the name, it looks like a herring) But you can eat it. The bread is delicious. Butter portioned through one in the package melted. Cakes and pastries are so-so, but you can find what you like and then take it. chicken was sometimes stewed with vegetables. Nuggets almost every day. I liked the grilled vegetables - peppers and eggplant. Pancakes were always fried in the morning. But of all the days, a couple of times were only normal. And so bitter (either a lot of soda, or xs). Of the fruits, watermelon and greenish melon. Apples and oranges sometimes. Once there were green plums (they never ripened with us). The beach is pebble, it is difficult to enter the sea, but tolerable. Our people take sunbeds with towels in the morning and do not go to the beach until the evening...
Overall impression: Nothing. Because of the warmest sea (plus no waves, since on the one hand the turtle island closes from the sea, and on the other peninsula type) you can forgive a lot. But because of the rudeness of the staff and cheating with numbers, there is absolutely no desire to go there.
For feeding in fours, they feed much better.
If you save up for a vacation for a year, I advise you to listen to the reviews (mostly they are bad, but the truth is written) so as not to spoil such a short vacation for yourself.
Translated automatically from Russian. View original