. Is it possible to write a positive review about the hotel on the territory of which we were robbed.

Written: 5 september 2017
Travel time: 25 august — 4 september 2017
“We rested” with my wife from 08/25/2017 to 09/04/17. Is it possible to write a positive review about the hotel on the territory of which we were robbed.
They stole a bag with a phone, tablet, money and PASSPORTS. The called gendarmes arrived after 3 hours, hugged the manager of the hotel, without even going to the scene. It took another 4 hours to complete the protocol at the gendarmerie. In the morning, we went to the local garbage dumps and found our own gutted bag and documents !!!!!!!!!!!! . The gendarmes were called again, they waved a brush for formality, like they took our prints, they didn’t need our prints for some reason, shrugged hand, well done, found. We insisted that there were surveillance cameras on the territory of the hotel, and the only way to escape was through the tunnel, but for some reason the gendarmes were not interested in this either. We ourselves asked to see the video, but for some reason it was deleted. Throughout our vacation, the versions of why the video was deleted changed many times. As if in mockery, we were offered the key to the safe in the room. WHAT IS THERE TO STORE? We called the consulate of the Republic of Kazakhstan, lawyers, but we did not get help from anyone. The guys from the PONTO-MK store helped and supported us - Katya, Khayal, Edik. Thank you so much, you are real. Special thanks to the guide Tez-Tour Lachin. All this time he traveled with us as an interpreter, called on our behalf to all instances. Many thanks to Nastya, the hotel employee, for helping to contact relatives. Local Russian speakers said that thefts from tourists, not only in hotels, but in general in Turkey, are now happening often, and the authorities turn a blind eye to this, because. last year they had a crisis, many were left without a livelihood. Thus, they restore the Turkish economy.
The hotel is ordinary. Food, drinks like everyone else. The rooms are standard.

One curious incident greatly changed our attitude towards pools. Some of the tourists relieved themselves in a big way directly into the water of the pool. At the request of other vacationers to close the pool, clean it, disinfect it, the hotel staff refused. G-but fished out with a bucket and . . swim on.
Translated automatically from Russian. View original