The hotel is good but the staff is terrible!!!

Written: 13 september 2012
Travel time: 25 august — 2 september 2012
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 4.0
Cleanliness: 6.0
Food: 7.0
Amenities: 8.0
It's called "we drove, we drove and we arrived. . . "
At the reception, they immediately said to wait for the settlement for 5 hours, although they offered a left-luggage office. But after 4 hours on the plane and 4 hours on the bus, I don’t really want to sit at + 35 in the lobby (without air conditioning), when everyone is swimming nearby in the pool. The staff immediately realized what we were thinking about this and offered us check-in immediately, but for $100. Since we have two children, we had to agree. This is the first minus of the hotel. But then it got even worse.
When we returned from a boat trip from Alanya, the air conditioner in the room did not turn on. I went to the receptionist to sort it out. But no one bothered to listen to me. Then I made a scandal and asked to call the hotel manager. Instead, several Turks attacked me and began to knock me to the floor. In short, I was accused of starting a fight and evicted from the hotel the next day.
So, if you are in this hotel, do not download the rights without witnesses and support, otherwise you can be accused of anything.
Here are the things. . .
I wish you all a pleasant holiday!
Translated automatically from Russian. View original