Испорченый отпуск ruined vacation

I went with my friends (young couple). Arrived at night on 23.09. 2007. Aperator - Anex tour. Brought to the hotel, not a single Russian-speaking employee. At first they wanted to put us all together in one room, but we did not agree and explained to the young man at the reception that we would complain, since we had two rooms booked (one single, the other double). After that, he immediately found us two separate rooms, but, counting on the fact that we do not know the language, this Turkish at the reception began to swear at us in Turkish. The Turkish obscenity is very similar to the obscene curses of the Azerbaijanis. We understood them and answered him. He was very surprised and fell silent.
But this was all just the beginning. . .
In the morning we found a representative of Anex tour (her name is Galina, a woman of advanced years with an absolutely Ryazan mug and fat, colorless eyes). We told her about the night incident, but she did not react to it in any way and began to sell us all kinds of excursions. During this time, she persuaded us to take two excursions, which, according to her, personify Turkey (by the way, these excursions cost us $ 100 per person). Galina told us how beautiful and interesting these excursions were, but she didn’t tell us a word about the fact that, for example, an excursion to Pamukala is a stupid five-hour fermentation in a scorched desert, and Cleopatra’s pool is nothing more than a small (10 meter) paddling pool with muddy warm water in which 200 people are trying to wrestle at the same time.

The buses that took us on excursions have air conditioners, and at first this fact made us very happy, but then we realized that everything should be in moderation, and the air conditioners in their buses can only work at full capacity, as a result, everyone got sick. There is not a single pharmacy kiosk on the territory of the hotel and in its vicinity.
There is no animation at the hotel, the kitchen is monotonous (everything is stewed), the rooms are dirty (they clean and change linen once every 5-6 days), the staff practically does not speak Russian. In general, if you want to spend your money on spoiling your vacation, then contact Anex tour and the Club Turtash hotel.