мой несостоявшийся отдых и Гранд Бали ... my failed vacation and Grand Bali...

Arrived at this hotel on 07.07. 20010 together with my daughter. We took vouchers to this hotel, after reading good reviews! Tour operator Pegasus. The entire small hall was filled with tourists, who meekly waited for 14-00. There was simply nothing to breathe with such humidity and the complete absence of a breeze! I immediately put 20 c. u. e. in the passport. The woman at the reception took the money and smiled sweetly. After 14-00 no movement! Representatives of Pegasus are trying to resolve the situation with the settlement, but there was no such thing! There are no rooms at all! They are released only the next day. The administration, of course, knew about this in advance, they just played for time in the hope that the tourists would become more accommodating and simply agree to another hotel! Some (mostly foreigners) agreed completely exhausted! But not the Russians! It's amazing how calmly the lady from the reception behaved, apparently this is a common story for her. . . She threw up her hands and disappeared for a long time! Somewhere around 17-00, the first confirmation came for 4 rooms at the Grand Kaptan 5 * hotel. It's a pity, of course, 20 bucks, but there are more stars! I don't know where they moved the rest, we left first. I want to express special gratitude to the representative of Pegasus Sasha from Volgograd, he supported us. solved the problem and just behaved like a human! Further rest was a success, but that's another story!